At a Glance
- Tasks: Answer calls, manage enquiries, and perform admin duties in a professional setting.
- Company: Join Hadleigh Castings Ltd, a leading aluminium casting company in Suffolk.
- Benefits: Earn £12.21 per hour with flexible part-time hours and holiday cover opportunities.
- Other info: Driving access is essential as we are not on a bus route.
- Why this job: Gain valuable experience in business relations while working in a supportive team.
- Qualifications: Organised, reliable, and comfortable handling confidential information.
Overview
Hadleigh Castings Ltd is a Sand Foundry and machine shop producing aluminium castings for various industries including Motorsports, Defence and other high precision engineering projects, based in Hadleigh, Suffolk.
The Part Time Receptionist role is for 2 days a week (Mondays, Fridays), 8.30am - 5.00pm, with 30 min lunch (16 hours a week). It will also require other days of the week as a holiday cover for the other Receptionists (which will be scheduled in advance). The salary is £12.21 per hour.
We are seeking an organised and reliable person to join our team. The right person for this job will enjoy interacting with clients and be comfortable handling confidential information, while working well with a team in a professional environment. This is a great opportunity to be part of an established company and to build a solid foundation in business relations.
Responsibilities
- Answer phone calls and direct them based on the caller\'s needs
- Deal with enquiries from employees and visitors
- Make drinks for visitors/meetings, organise lunch pick-up, tidy after the meetings etc
- Perform admin duties as requested - scanning, stock-take, typing up, stationery ordering and other ad-hoc jobs
We are not on a bus route therefore ability to drive or access to a vehicle is essential.
Part Time Receptionist in Hadleigh employer: Hadleigh Castings
Hadleigh Castings Ltd offers a supportive and professional work environment where employees can thrive. As a Part Time Receptionist, you will enjoy flexible working hours while being part of a dedicated team that values collaboration and client interaction. With opportunities for growth and development within an established company in the heart of Hadleigh, this role is perfect for those seeking meaningful employment in a dynamic industry.
StudySmarter Expert Advice🤫
We think this is how you could land Part Time Receptionist in Hadleigh
✨Connect with the Community
Get involved in customer support communities online! Platforms like Reddit and specific Facebook groups can be goldmines for sharing opportunities and tips. You can find out about part-time roles that might not even be advertised yet — it's all about who you know!
✨Attend Local Job Fairs
Job fairs are perfect for snagging part-time gigs! Keep an eye out for local hiring events and career expos in your area. It’s a brilliant chance to meet representatives from companies like Hadleigh Castings and show off your personality in person.
✨Boost Your Visibility
Showcase your skills in online customer support forums or by offering help on platforms like Zendesk Community. A strong online presence can catch the eyes of recruiters and hiring managers looking for genuinely passionate candidates.
✨Apply Directly Through Us!
Don’t forget, applying through our website is one of the best ways to catch our attention. Tailor your application for the part-time customer support role at Hadleigh Castings and let us see your personality shine through!
We think you need these skills to ace Part Time Receptionist in Hadleigh
Some tips for your application 🫡
Show Off Your Communication Skills:In customer support, communication is key! Make sure your CV and cover letter highlight your ability to clearly convey information and resolve issues. Use examples that illustrate how you've helped customers or colleagues in the past.
Demonstrate Your Problem-Solving Abilities:Employers want to see how you tackle challenges. Include specific instances where you resolved a tough issue for a customer or improved a process. Real life scenarios are a great way to showcase your critical thinking and adaptability.
Tailor Your Application to Part-Time Work:Since this is a part-time role, be upfront about your availability in your cover letter. Highlight how you can balance work with your other commitments. It shows you're organised and committed to making the role work for both you and Hadleigh Castings.
Get Familiar with Our Brand:Before applying, take some time to learn about Hadleigh Castings and our approach to customer support. Mention in your cover letter why you're excited about supporting our customers specifically. It’ll show your enthusiasm and that you've done your homework!
How to prepare for a job interview at Hadleigh Castings
✨Show Off Your Communication Skills
In customer support, being able to communicate clearly and effectively is key. During the interview, make sure to demonstrate your listening skills and your ability to explain solutions simply. Use examples from past experiences where you resolved customer issues successfully.
✨Know the Tools of the Trade
Familiarise yourself with common customer support tools like ticketing systems (think Zendesk or Freshdesk) and chat software. If you’ve used any of these in previous roles or during your studies, be ready to chat about your experiences. Showing you can hit the ground running with these tools will impress Hadleigh Castings.
✨Highlight Your Flexibility
Since this is a part-time role, emphasise your ability to adapt to different shifts and your willingness to handle varying customer volumes. Share any experiences where you thrived in a fast-paced environment or juggled multiple tasks, which can highlight your time management skills.
✨Prepare for Scenario-Based Questions
Interviewers often love scenario-based questions in customer support roles. Be ready to tackle common customer situations, like how you'd handle an unhappy customer. Practising responses to these scenarios will showcase your problem-solving ability and customer service mindset, which Hadleigh Castings will surely appreciate.
