At a Glance
- Tasks: Be the friendly face of our care home, managing calls and welcoming visitors.
- Company: Join Haddington Care Home, a leading provider of compassionate care in East Lothian.
- Benefits: Enjoy £13/hour, 37.5 hours/week, paid PVG, pension, uniform, and free parking.
- Other info: Embrace our values of Trust, Respect, Passion, Kindness, and Inclusivity.
- Why this job: Make a difference in residents' lives while developing your career in a supportive environment.
- Qualifications: Previous receptionist experience, excellent communication skills, and proficiency in Microsoft Office required.
The predicted salary is between 27000 - 36000 € per year.
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Administration and Business Support - Haddington Care Home
Contract: Full Time
Shift Type: Days
Contracted hours: 37.5
Located in the heart of Haddington, East Lothian, Haddington Care Home provides exceptional care in a warm and supportive environment. With capacity for 68 residents, our services include Residential, Nursing, Dementia, Respite and Palliative care, all delivered with compassion, professionalism, and respect.
We are now looking for a dedicated and friendly Receptionist to join our team and play a key part in creating a welcoming first impression for residents, families, colleagues, and visitors alike.
What We Offer
- £13.00 per hour
- 37.5 hours per week
- Paid PVG, pension, uniform provided, and free onsite parking
- 5.6 weeks annual leave (based on full-time contract)
- Ongoing training and genuine career development opportunities within a growing organisation
What You Will Do
As the first point of contact at the home, you will manage a range of front-of-house and administrative duties to ensure the smooth running of our reception area. You will answer incoming calls, greet visitors, handle post and deliveries, and provide essential administrative support to the Home Manager and wider team. Your calm, professional manner and excellent communication skills will help create a positive and organised environment for everyone who walks through our doors.
What We Are Looking For
- Previous experience in a Receptionist or front-of-house role
- Excellent communication and interpersonal skills
- Organised, efficient, and able to multitask
- Confident using Microsoft Office and administrative systems
- A friendly, professional approach and a commitment to high standards
About Us
Haddington Care Home is part of Care Concern Group, a family-owned, market-leading care provider with over 100 homes across the United Kingdom. We are committed to delivering outstanding care in specialist settings and creating supportive workplaces where our teams can grow and flourish.
Our five core values – Trust, Respect, Passion, Kindness, Inclusivity – define everything we do. If you share these values and want to build your career in a home where you are truly appreciated, we would love to hear from you.
#J-18808-LjbffrReceptionist in Haddington employer: Haddington Care Home
Haddington Care Home is an exceptional employer located in the heart of East Lothian, offering a warm and supportive environment for both residents and staff. With a commitment to ongoing training and genuine career development opportunities, employees can thrive in their roles while enjoying competitive benefits such as paid PVG, pension, and generous annual leave. Join our dedicated team where your contributions are valued, and you can make a meaningful impact in the lives of others.
StudySmarter Expert Advice🤫
We think this is how you could land Receptionist in Haddington
✨Tip Number 1
Familiarise yourself with the core values of Haddington Care Home: Trust, Respect, Passion, Kindness, and Inclusivity. During your interactions, whether in interviews or networking, demonstrate how you embody these values in your previous roles.
✨Tip Number 2
Research common front-of-house challenges in care homes and think about how you would handle them. Being prepared to discuss specific scenarios can show your problem-solving skills and readiness for the role.
✨Tip Number 3
Network with current or former employees of Haddington Care Home on platforms like LinkedIn. They can provide insights into the company culture and expectations, which can help you tailor your approach when applying.
✨Tip Number 4
Practice your communication skills by engaging in mock interviews or role-playing scenarios that reflect the receptionist duties. This will help you articulate your experience and demonstrate your friendly, professional approach effectively.
We think you need these skills to ace Receptionist in Haddington
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights relevant experience in reception or front-of-house roles. Emphasise your communication skills and any administrative tasks you've handled in previous jobs.
Craft a Compelling Cover Letter:Write a cover letter that showcases your personality and explains why you are a great fit for Haddington Care Home. Mention your commitment to high standards and how you align with their core values of Trust, Respect, Passion, Kindness, and Inclusivity.
Highlight Relevant Skills:In your application, specifically mention your proficiency with Microsoft Office and any other administrative systems. Provide examples of how you've used these skills in past roles to enhance efficiency.
Proofread Your Application:Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Haddington Care Home
✨Showcase Your Communication Skills
As a Receptionist, excellent communication is key. During the interview, demonstrate your ability to articulate clearly and listen actively. Share examples of how you've effectively communicated in previous roles, especially in challenging situations.
✨Emphasise Your Organisational Skills
The role requires multitasking and organisation. Be prepared to discuss how you manage your time and prioritise tasks. You might want to mention specific tools or methods you use to stay organised, which will show your potential employer that you can handle the demands of the job.
✨Align with Company Values
Haddington Care Home values Trust, Respect, Passion, Kindness, and Inclusivity. Research these values and think about how they resonate with you. Be ready to share personal experiences that reflect these values, demonstrating that you would be a great cultural fit for the team.
✨Prepare for Common Receptionist Scenarios
Think about common situations a Receptionist might face, such as handling difficult visitors or managing multiple phone calls. Prepare responses to these scenarios, showcasing your problem-solving skills and calm demeanour under pressure.
