At a Glance
- Tasks: Lead a passionate team, manage stock, and ensure top-notch customer experiences.
- Company: Join a family-run garden centre with over 45 years of community roots.
- Benefits: Competitive salary, performance bonuses, staff discounts, and free parking.
- Other info: Opportunity for career growth in a dynamic and supportive environment.
- Why this job: Be part of a growing business that values local produce and exceptional service.
- Qualifications: Experience in food retail management and a passion for quality food.
The predicted salary is between 30000 - 40000 £ per year.
Haddenham Garden Centre is a family-owned business which has been established for over 45 years. Our Farm Shop offers a selection of meats run by a local butchers, Beef Olive, a deli counter, freshly baked products, local and regional food, condiments and drinks.
We are looking to recruit an experienced Retail Manager to help develop our Farm Shop offering and oversee the day to day running of the department, ensuring product quality and superb customer satisfaction whilst maximising the department's profitability.
The role will involve:
- Effectively managing and motivating the Farm Shop team
- Product procurement – prioritising local suppliers and producers, ensuring the offering is relevant and seasonal
- Championing and promoting local suppliers and producers, to set us apart from supermarkets and convenience stores
- Stock management, replenishment and ordering. Managing the purchase order process and receiving of stock on our EPOS system.
- Working to all HR, HSE, Food Safety, Environmental and Fire guidelines in line with company policy and current legislation
- Ensuring merchandising displays are innovative, practical and maintained, and that these are refreshed on a regular basis in conjunction with our Visual Experience Manager
- Ensuring the customer experience is second to none
- Achieving departmental targets and individual KPI's
- Looking to maximise all retail sale opportunities whilst minimising wastage
Requirements for the role:
- Experience of food retail management, purchasing and product merchandising at a similar level.
- Excellent knowledge of Food Safety and HACCP procedures
- Excellent people management skills with the ability to lead by example
- Strong commercial acumen with an understanding of KPI's and how to drive these with a real emphasis on sales, waste and margins to strengthen the Farm Shop's growth
- Excellent communication and organisational skills
- Be competent and confident with computer work with basic knowledge of Microsoft Excel
- Be a real foodie, who is passionate about the products they sell
- Experience in a Farm Shop or Deli with a good understanding of the "field to fork" ethos would be desirable.
Benefits:
- Competitive salary dependent on experience
- Opportunity to earn a performance related bonus after qualifying period
- Contributory pension scheme
- Staff discount after completion of probationary period
- Employee Assistance Programme
- Free Car Parking on site
If this sounds like the position for you, please submit your CV and a short covering letter explaining why you are suitable for this role, highlighting any relevant experience to kieran@haddenhamgardencentre.co.uk
Thank you for the interest you have shown in this vacancy. Unfortunately, due to the volume of applications that we receive, it is not possible to respond to everyone. Therefore, unless you hear from us within the next 14 days, your application for this vacancy will have been unsuccessful.
Farm Shop Manager in London employer: Haddenham Garden Centre
Haddenham Garden Centre is an exceptional employer, offering a vibrant work culture that values local produce and community engagement. As a family-owned business with over 45 years of experience, we provide our employees with opportunities for personal growth and development within a supportive environment, alongside competitive salaries and benefits such as performance-related bonuses and staff discounts. Join us in creating a unique shopping experience that champions quality and customer satisfaction in a picturesque setting.
StudySmarter Expert Advice🤫
We think this is how you could land Farm Shop Manager in London
✨Get Your Retail Game On
Start by getting to know the local retail scene. Make a list of stores that align with your vibe and visit them. You'll be surprised at how many job openings come from chatting with staff or managers in-store. Plus, showing that you have a genuine interest in their brand can make you stand out when applying for that full-time role!
✨Join Retail Networks and Forums
Tap into retail-specific communities and forums, whether online or in-person. Platforms like Retail Week or local retail meetups can provide invaluable insights and connections. You never know who might drop a tip about an upcoming job at companies like Haddenham Garden Centre, so don’t miss out on building those relationships!
✨Be Ready for Busy Season Opportunities
Keep your eyes peeled for seasonal hiring windows, especially in the run-up to major shopping periods. Retailers often look for full-time staff to carry through busy times and may even keep you on after the season. Stay proactive by regularly checking in with your favourite retailers about their hiring plans.
✨Show Off Your Customer Service Skills
Retail’s all about customer interactions, so make sure you showcase any relevant experience in your conversations and interviews. Share specific examples of your customer service skills and how they’ve led to positive outcomes. This is your moment to shine when applying to roles at places like Haddenham Garden Centre!
We think you need these skills to ace Farm Shop Manager in London
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, customer service is key! Make sure your CV highlights any experience where you've dealt with customers, whether it’s resolving issues or enhancing the shopping experience. Use concrete examples to demonstrate your problem-solving skills and ability to handle difficult situations with ease.
Tailor Your CV for Retail:When applying for a full-time role like this one at Haddenham Garden Centre, customise your CV to reflect retail-specific buzzwords. Include any relevant skills such as inventory management or visual merchandising, and if you have experience with POS systems, shout about it! This will show you’re serious about joining the retail team.
Craft a Genuine Cover Letter:Don’t just repeat your CV in your cover letter! Use it as a chance to explain why you're excited about the opportunity at Haddenham Garden Centre and how your values align with their brand. Mention specific aspects of the company that resonate with you and let your enthusiasm shine through!
Highlight Your Adaptability:In retail, things can get busy and unpredictable, so demonstrate how adaptable and flexible you are. Share examples of times you've had to adjust your approach on the fly or take on new responsibilities. This will show Haddenham Garden Centre that you’re ready to jump in and contribute right away!
How to prepare for a job interview at Haddenham Garden Centre
✨Show Off Your Customer Service Skills
Retail is all about providing an exceptional customer experience, so be ready to discuss your past customer service stories. We should have examples on hand of how we've handled difficult situations or gone above and beyond to meet a customer's needs. These anecdotes will bring your application to life!
✨Familiarity with Point of Sale Systems
Many retail roles require us to work with Point of Sale (POS) systems, so it's a good idea to brush up on any relevant software you’ve used before. If you’re familiar with systems like Shopify or Square, don’t forget to mention this during the interview. Highlighting technical proficiency can set us apart from other candidates!
✨Understand Product Knowledge
Be prepared to discuss the products that the store sells and how we can contribute to their sales. Showing enthusiasm for the products and a willingness to learn can impress interviewers. We should research popular items or trends in the industry before the interview, so we can speak confidently about them.
✨Be Ready for Role-Playing Scenarios
Many retail interviews include role-playing scenarios where we might have to deal with a difficult customer or upsell a product. Practising these scenarios with a friend or family member can help us feel more comfortable. The key here is to showcase our problem-solving skills and ability to remain calm under pressure!
