Venues and Events Coordinator

Job Overview

We are recruiting a full‑time Venues and Events Coordinator to manage the sales, coordination, operation and delivery of commercial, private and internal events at four venues within the Borough. The role focuses on internal and external client management, liaising with clients from initial enquiry through to event delivery, ensuring safe operation during hire periods and adherence to health and safety legislation and licensing law.

Key Responsibilities

• Day‑to‑day liaison with clients, including initial enquiries, site visits, planning and on‑site delivery.
• Coordinate and deliver large‑scale bookings, working closely with the Venues & Events Manager, Buildings Manager and internal stakeholders such as facilities, parks and registration services.
• Ensure safe operation during event hire periods, adhering to health and safety legislation and licensing requirements, and carry out risk assessments and fire safety checks.
• Maintain event administration, including diary systems, client databases and invoicing procedures.
• Provide excellent customer service and manage a team, ensuring a friendly, professional attitude.
• Work flexible hours including late nights, evenings, weekends on a rota basis.

Qualifications

• Substantial and relevant experience in event management of large‑scale bookings in a venue, both administrative and operational.
• Familiarity with planning and delivery of a range of events, including health and safety requirements, risk assessments and fire safety.
• Experience in team and people management.
• Excellent diary, database and invoicing skills.
• Strong communication and customer service skills.

Equality & Diversity

Hackney Council works to eradicate discrimination on the basis of race, religion, gender, gender identity, sexual orientation, disability, pregnancy and maternity, age and marital status. We also recognise that social and economic circumstances can disadvantage people and work to eliminate such disparities. We welcome applications from disabled people, who are currently under‑represented in our workforce. Flexible working arrangements are available.