Hackney Council is seeking a proactive PCN Disputes Officer to thoroughly investigate parking dispute cases and draft high-quality responses for the public. The role requires analytical thinking, strong letter writing, and the ability to apply Traffic Management Act 2004 guidance to reach fair outcomes.
You will engage with residents via written and verbal channels, ensuring timely decisions in line with local policies while supporting hybrid working arrangements and staff development
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Parking Penalty Disputes Officer β Hybrid & Training employer: Hackney
Hackney Council is an exceptional employer, dedicated to fostering a vibrant and inclusive work culture that prioritises the well-being of its staff and the community. With a strong commitment to employee growth and development, we offer opportunities for meaningful engagement in shaping public services that reflect our values of equity and diversity. Join us in making a tangible impact in one of London's most dynamic boroughs, where your contributions will be valued and recognised.