Technical Licensing Officer in London

24 months Fixed Term/Secondment Opportunity. Hackney is an exciting, diverse and vibrant borough, home to people from all walks of life and where 89 languages are spoken. We have an eclectic mix of housing and one in three households now rents in the private sector. Housing across London is experiencing unprecedented pressure, with rents rocketing as demand increases. In response, Hackney’s Mayor has pledged to tackle poor housing conditions and management practices. The Council is using new powers and expanded licensing schemes to improve standards, helping to ensure that private rented properties across the borough are safe, well managed and properly licensed, contributing to a fair and well-regulated borough.

We have an exciting opportunity for 5x Technical Licensing Officers to join our Property Licensing Team. This is a career-graded role offering development and progression, giving you the chance to make a real difference in improving the lives of residents across Hackney. Reporting to the Principal Licensing Officer, you will support the delivery of Hackney’s property licensing schemes through accurate casework, technical assessment and high-quality customer service. You will work closely with residents, landlords, agents and internal teams to ensure properties are properly licensed and compliant with legislation. Progression from Sc6 to SO1 will be based on demonstrated competence, technical capability, experience and consistent performance at SO1 level.

About you

The ideal candidate will have strong attention to detail, excellent organisational skills and the ability to manage casework accurately. You will demonstrate empathy and professionalism when dealing with residents and landlords, recognising the impact that poor housing can have on tenants’ health and wellbeing. Strong communication skills are essential, as you will be required to explain licensing requirements clearly in both written and verbal formats, while remaining impartial and evidence-based.

We welcome applications from candidates with solid experience in a private sector housing, licensing, regulatory or enforcement environment, or those with relevant housing, property, or administrative experience who can demonstrate an ability to interpret legislation and apply it in practice. Successful candidates will be joining a friendly team, committed to ensuring safe and well managed homes for people who live in Hackney.

As a Council, our most outstanding asset is our staff, who are highly dedicated to serving our residents and committed to our goals as an organisation. If you want to work in a place where you can represent our values so we achieve the best for our residents, please click on the apply button below. We operate a fair and open anonymous selection process. Therefore, we do not accept supporting statements or CVs.

To proceed with your application, you will need to create an account and submit your application. As part of the application process, you will need to complete a number of competency based questions. These questions allow you to demonstrate your suitability for the role and provide examples of your skills, knowledge and experience outlined in the job description.

We understand the benefits of using AI in the workplace. However, if you are thinking of using this tool to submit your application, we ask you to think about what value it will add. AI tools tend to lack the personal touch and authenticity we value in candidates. We encourage you to showcase your unique knowledge and skills using your own voice.

Prior to applying for a vacancy for a secondment opportunity, please liaise with your line manager and inform them of your interest in applying for the role. This application process replaces a supporting statement.

Closing date for applications: 28 January 2026 (22:59). Interview date: 10 February 2026.

We are also working towards our vision, which is to be a place for everyone; where residents and staff can be proud; a place that celebrates diversity and where everyone can feel valued, included and involved. In order to achieve this, we look for people who are: Proud; Ambitious; Pioneering; Open; Proactive; Inclusive.

Hackney Council works to eradicate discrimination on the basis of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, and sexual orientation. We also recognise that people can be disadvantaged by their social and economic circumstances, so we will also work to eliminate discrimination and disadvantage caused by social class. We also welcome those interested in flexible working. We particularly welcome applications from disabled people, as this group is currently under represented in our workforce.