Medical Adviser in London

We are looking for 2 x Medical Advisers to join the Benefits & Homeless Prevention Service. Someone who is willing to go the extra mile to help us build better lives for residents and give them the opportunity to live well in their home.

Hackney is one of the most dynamic and progressive local authorities in the UK. We are a resilient, vibrant, and creative borough in the heart of London, with strong, diverse communities and a powerful set of shared values. Over the past twenty years, the Council has built up first-class services, outstanding public infrastructure, and a reputation for excellence, innovation, and ambition. We are leading the way on essential work such as our fight for equity in Hackney with a particular focus on becoming an actively anti-racist borough. But the work doesn’t stop there; we are proactive in our approach to bringing fairness to all aspects of life including gender, neurodiversity and across the poverty divide.

We are looking for a qualified allied health professional such as an occupational therapist, speech & language therapist, state registered nurse, physiotherapist, mental health specialist, autism specialist etc., to join the Medical Team situated within the Benefits and Homeless Prevention Team.

• You will be responsible for delivering and monitoring processes to enable the successful delivery of the business objectives of the Medical Team.
• Provide an effective, customer-focused, and fully accessible first point of contact service for service users who are living in unsuitable accommodation that impacts on their health/medical condition.
• Act as the focal point for expert advice and guidance on equipment assessments for disabled people and their carers and be responsible for all assessments and their outcomes.
• Responsible for identifying complex cases which require longer-term intervention and referring these to the OT service in the Adult Services Division.
• Contribute to the planning and design for wheelchair accessible units on new developments on the Estate Regeneration Programme and the Housing Supply Programme.
• Qualified healthcare professionals who have experience of providing a wide range of system-wide care, including diagnosis, treatment, and rehabilitation, to improve the health and well-being of residents.

The Benefits & Homeless Prevention Service is very busy and fast-paced; working with a wide range of residents who need our support to deal with the complex challenges they face. It is also a great place to work, develop and learn.

At Hackney, we have taken an innovative approach to delivering the service by combining Benefits and Housing Needs functions. This gives us an opportunity to work together to help residents through their housing challenges using a holistic approach. We deliver some of the services jointly with partner organisations like Thamesreach to strengthen our offer.

You will be joining the service at an exciting time as we have embarked on an ambitious service redesign project that is exploring both digital and behavioural solutions.

Our Ethos: We want to provide a Benefits & Homeless Prevention Service which is easily understood, fair, accessible and beneficial to our residents. A holistic service that we are proud and confident in delivering. To achieve this ambition we are looking for people who are open, honest and accountable. People who are able to deliver difficult messages with empathy and compassion.

The Teams: The Benefits and Homeless Prevention Service is made up of a variety of teams: Housing Register, Lettings, Downsizing and Regeneration, Medical, Temporary Accommodation Placements, Hostel Management, Income Collection, Housing Advice and Homelessness Prevention, Rough Sleeping Outreach, Reviews and Appeals Learning and Development, Legislation and Policy, Benefits Processing, Benefits Control, Benefits Subsidy and Housing Supply.

As part of the application process, you will need to complete a number of competency-based questions. These questions allow you to demonstrate your suitability for the role and provide examples of your skills, knowledge and experience outlined in the job description.

We understand the benefits of using AI in the workplace. However, if you are thinking of using this tool to submit your application, we ask you to think about what value it will add. AI tools tend to lack the personal touch and authenticity we value in candidates. We encourage you to showcase your unique knowledge and skills using your own voice.

Prior to applying for a vacancy for a secondment opportunity, please liaise with your line manager and inform them of your interest in applying for the role.

Closing date for applications: 22 March 2026 (22:59)

Interview date: 06 April 2026

Working pattern: Hybrid, minimum of 2 days office based and/or carrying out home visits, 2 to 3 days working from home. This post is subject to a Satisfactory DBS Check.

We are also working towards our vision, which is to be a place for everyone; where residents and staff can be proud; a place that celebrates diversity and where everyone can feel valued, included and involved. In order to achieve this, we look for people who are: Proud; Ambitious; Pioneering; Open; Proactive; Inclusive.

Hackney Council works to eradicate discrimination on the basis of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, and sexual orientation. We also recognise that people can be disadvantaged by their social and economic circumstances, so we will also work to eliminate discrimination and disadvantage caused by social class. We also welcome those interested in flexible working. We particularly welcome applications from disabled people, as this group is currently underrepresented in our workforce.