Hackney Council’s Property Services Team invites applications for a Complaints Officer on a six-month fixed-term/secondment basis in Greater London. You will investigate complex resident issues, ensure responsive repairs, and contribute to a customer-focused service across departments.
This role requires a collaborative professional with strong communication skills and experience in property services or casework. Closing date: 18 November 2026 (22:59). Interview date: TBC.
Housing Complaints & Casework Specialist employer: Hackney
Hackney Council is an exceptional employer, dedicated to fostering a vibrant and inclusive work culture that prioritises the well-being of its staff and the community. With a strong commitment to employee growth and development, we offer opportunities for meaningful engagement in shaping public services that reflect our values of equity and diversity. Join us in making a tangible impact in one of London's most dynamic boroughs, where your contributions will be valued and recognised.
