Quality & Technical Assistant

Quality & Technical Assistant

Full-Time 30000 - 42000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Ensure top-notch quality and safety of our delicious gelato while supporting audits and compliance.
  • Company: Join Hackney Gelato, a rapidly growing business passionate about authentic Italian gelato.
  • Benefits: Enjoy equity shares, generous holiday, wellness days, and a supportive work environment.
  • Why this job: Be part of a team that values quality and innovation in the food industry.
  • Qualifications: Experience in food manufacturing and knowledge of BRC standards preferred.
  • Other info: Fast-paced, dynamic workplace with opportunities for personal and professional growth.

The predicted salary is between 30000 - 42000 £ per year.

About Hackney Gelato

Ciao! We are Hackney Gelato. Founded by Sam and Enrico, two chefs who grew up in Italy, we are passionate about delivering authentic Italian gelato to restaurants, delis, cafés and shops across the UK. All our gelato and sorbetto is made in small, carefully crafted batches. We take pride in doing things properly, just as the master gelatieri taught us. We are a small business growing very quickly, and this is an exciting time to join us.

About the Role

We are looking for a Technical & Quality Assistant to join our growing team. Reporting directly to the Technical Manager, you will play a key role in maintaining and improving food safety, quality, and compliance across the site, helping us deliver the very best gelato to our customers.

Key Responsibilities

  • Assess, monitor, and record food safety and quality control procedures across the site.
  • Ensure all checks are completed accurately and recorded in line with company and regulatory requirements.
  • Carry out internal audits according to schedule and track corrective and preventative actions.
  • Analyse and trend quality and audit data over time.
  • Complete raw material intake checks against specifications.
  • Raise non-conformances and coordinate corrective actions with relevant teams in a timely manner.
  • Plan, manage, and document weekly taste panels and trend data.
  • Manage the microbiological testing schedule, including finished product testing.
  • Manage chemical testing schedules, including allergen swabbing and weekly pH water testing.
  • Complete product weight and label checks to ensure compliance with specifications.
  • Assist with traceability and mass balance exercises.

Audits & Standards

  • Support and assist during third-party audits, including BRC and SALSA.

Skills & Experience

  • Minimum 1 year’s experience working in a BRC-certified food manufacturing site (high-risk preferred).
  • Understanding of BRC and SALSA standards, or experience working in sites audited to these standards.
  • Knowledge of relevant food legislation, guidelines, retail policies, and codes of practice.
  • Understanding of ingredients, nutrition, and food manufacturing processes.
  • Strong IT skills, including Microsoft Office and general software systems.
  • Meticulous attention to detail.
  • Ability to multitask and prioritise effectively.

Nice to Have

  • Completed 2-day internal auditing course.
  • Food Safety Level 2.
  • HACCP Level 2 or 3.
  • Experience with root cause analysis.
  • Experience writing product specifications (training can be provided).

About You

  • Patient and methodical in your approach.
  • A clear and confident communicator.
  • Organised, proactive, and comfortable working in a fast-paced environment.

Benefits

  • Equity / shares in the business.
  • Statutory pension with NEST.
  • 30 days holiday, plus Christmas Day, Boxing Day, and New Year’s Day off.
  • An additional day off for your birthday.
  • Wellness Day: one additional paid day off per year, with a financial contribution toward your wellbeing.
  • +1 additional day annual leave after 3 years’ service, with one extra day per year thereafter (up to 5 additional days).

Quality & Technical Assistant employer: HACKNEY GELATO | Certified B Corp

Hackney Gelato is an exceptional employer that fosters a vibrant and supportive work culture, where employees are encouraged to grow alongside the company. With a commitment to quality and authenticity, we offer competitive benefits including equity in the business, generous holiday allowances, and wellness days, making it an ideal place for those seeking meaningful and rewarding employment in a fast-paced environment. Join us in our mission to deliver the best gelato while enjoying opportunities for personal and professional development in the heart of Hackney.
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Contact Detail:

HACKNEY GELATO | Certified B Corp Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Quality & Technical Assistant

✨Tip Number 1

Network like a pro! Reach out to people in the food industry, especially those who work with quality and technical roles. A friendly chat can lead to insider info about job openings that aren't even advertised yet.

✨Tip Number 2

Show off your skills! If you have experience with BRC or SALSA standards, make sure to highlight that in conversations. Bring it up during interviews or networking events to demonstrate your expertise and passion for quality.

✨Tip Number 3

Prepare for the taste test! Since you'll be involved in taste panels, brush up on your sensory evaluation skills. Practise describing flavours and textures to impress during interviews and show you're ready to contribute to the gelato magic.

✨Tip Number 4

Apply through our website! We love seeing applications directly from candidates who are excited about joining Hackney Gelato. It shows initiative and gives us a chance to see your enthusiasm right from the start.

We think you need these skills to ace Quality & Technical Assistant

Food Safety
Quality Control
BRC Standards
SALSA Standards
Internal Auditing
Data Analysis
Microbiological Testing
Chemical Testing
Attention to Detail
Multitasking
Communication Skills
Organisational Skills
Proactive Approach
Understanding of Food Legislation

Some tips for your application 🫡

Show Your Passion for Quality: When you're writing your application, let us know why you're passionate about food safety and quality. Share any experiences that highlight your attention to detail and commitment to maintaining high standards in a fast-paced environment.

Tailor Your CV and Cover Letter: Make sure to customise your CV and cover letter to reflect the specific skills and experiences mentioned in the job description. We want to see how your background aligns with our needs, so don’t be shy about showcasing relevant experience!

Be Clear and Concise: Keep your application straightforward and to the point. Use clear language and avoid jargon unless it’s relevant to the role. We appreciate a well-structured application that makes it easy for us to see your qualifications at a glance.

Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows us you’re keen on joining our team at Hackney Gelato!

How to prepare for a job interview at HACKNEY GELATO | Certified B Corp

✨Know Your Standards

Familiarise yourself with BRC and SALSA standards before the interview. Being able to discuss these regulations confidently will show that you understand the importance of food safety and quality in a manufacturing environment.

✨Showcase Your Experience

Prepare specific examples from your previous roles where you successfully monitored food safety or conducted audits. This will help demonstrate your hands-on experience and how it aligns with the responsibilities of the Quality & Technical Assistant role.

✨Be Detail-Oriented

Highlight your meticulous attention to detail during the interview. You might want to mention instances where your thoroughness led to improvements in quality control or compliance, as this is crucial for the position.

✨Communicate Clearly

Practice articulating your thoughts clearly and confidently. As a Technical & Quality Assistant, you'll need to communicate effectively with various teams, so showcasing your communication skills will be key to making a great impression.

Quality & Technical Assistant
HACKNEY GELATO | Certified B Corp
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