Quality & Technical Assistant in London

Quality & Technical Assistant in London

London Full-Time 25000 - 30000 ÂŁ / year (est.) No home office possible
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At a Glance

  • Tasks: Ensure top-notch quality and safety of our delicious gelato while supporting audits and compliance.
  • Company: Join Hackney Gelato, a rapidly growing business passionate about authentic Italian gelato.
  • Benefits: Enjoy equity in the business, generous holiday, wellness days, and free gelato!
  • Why this job: Be part of a dynamic team making a real impact in food quality and safety.
  • Qualifications: BRC experience and a keen eye for detail are essential.
  • Other info: Exciting growth opportunities in a fast-paced, supportive environment.

The predicted salary is between 25000 - 30000 ÂŁ per year.

Location: Hackney

Reporting to: Technical Manager

Contract: Full time, Monday–Friday, 8am–5pm (flexibility required during peak seasons)

Salary: ÂŁ28,880

No agencies please

About Hackney Gelato

Ciao! We are Hackney Gelato. Founded by Sam and Enrico, two chefs who grew up in Italy, we are passionate about delivering authentic Italian gelato to restaurants, delis, cafés and shops across the UK. All our gelato and sorbetto is made in small, carefully crafted batches. We take pride in doing things properly, just as the master gelatieri taught us. We are a small business growing very quickly, and this is an exciting time to join us.

About the Role

We are looking for a Technical & Quality Assistant to join our growing team. Reporting directly to the Technical Manager, you will play a key role in maintaining and improving food safety, quality, and compliance across the site, helping us deliver the very best gelato to our customers.

Key Responsibilities

  • Assess, monitor, and record food safety and quality control procedures across the site.
  • Ensure all checks are completed accurately and recorded in line with company and regulatory requirements.
  • Carry out internal audits according to schedule and track corrective and preventative actions.
  • Analyse and trend quality and audit data over time.
  • Complete raw material intake checks against specifications.
  • Raise non-conformances and coordinate corrective actions with relevant teams in a timely manner.
  • Plan, manage, and document weekly taste panels and trend data.
  • Manage the microbiological testing schedule, including ATP swabbing, finished product testing, allergen testing, and environmental swabbing.
  • Manage chemical testing schedules, including allergen swabbing and weekly pH water testing.
  • Complete product weight and label checks to ensure compliance with specifications.
  • Assist with traceability and mass balance exercises.
  • Support and assist during third-party audits, including BRC and SALSA.

Skills & Experience

Essential

  • Minimum 1 year’s experience working in a BRC-certified food manufacturing site (high-risk preferred).
  • Understanding of BRC and SALSA standards, or experience working in sites audited to these standards.
  • Knowledge of relevant food legislation, guidelines, retail policies, and codes of practice.
  • Understanding of ingredients, nutrition, and food manufacturing processes.
  • Strong IT skills, including Microsoft Office and general software systems.
  • Meticulous attention to detail.
  • Ability to multitask and prioritise effectively.

Nice to Have

  • Completed 2-day internal auditing course.
  • Food Safety Level 2.
  • HACCP Level 2 or 3.
  • Experience with root cause analysis.
  • Experience writing product specifications (training can be provided).

About You

  • Patient and methodical in your approach.
  • A clear and confident communicator.
  • Organised, proactive, and comfortable working in a fast-paced environment.

Benefits

  • Equity / shares in the business.
  • Statutory pension with NEST.
  • 30 days holiday, plus Christmas Day, Boxing Day, and New Year’s Day off.
  • An additional day off for your birthday.
  • Wellness Day: one additional paid day off per year, with a financial contribution toward your wellbeing.
  • +1 additional day annual leave after 3 years’ service, with one extra day per year thereafter (up to 5 additional days).
  • Enhanced maternity & paternity pay.
  • Free gelato on site (lots of it 🍨).

Quality & Technical Assistant in London employer: HACKNEY GELATO | Certified B Corp

Hackney Gelato is an exceptional employer that fosters a vibrant and inclusive work culture, where passion for authentic Italian gelato meets a commitment to quality and safety. With generous benefits including equity in the business, enhanced leave policies, and a focus on employee wellbeing, this is a fantastic opportunity for those looking to grow within a rapidly expanding small business in the heart of Hackney. Join us to be part of a dedicated team that values meticulous attention to detail and offers a rewarding environment for professional development.
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Contact Detail:

HACKNEY GELATO | Certified B Corp Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Quality & Technical Assistant in London

✨Tip Number 1

Get to know the company! Before your interview, dive into Hackney Gelato's story and values. This will help you connect with the team and show that you're genuinely interested in what they do.

✨Tip Number 2

Practice makes perfect! Run through common interview questions related to quality and technical roles. Think about how your experience aligns with BRC standards and be ready to share specific examples.

✨Tip Number 3

Show off your skills! Bring along any relevant certifications or training documents to the interview. This not only highlights your qualifications but also demonstrates your commitment to the industry.

✨Tip Number 4

Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re keen on joining the Hackney Gelato family!

We think you need these skills to ace Quality & Technical Assistant in London

BRC Standards Knowledge
Food Safety Compliance
Quality Control Procedures
Internal Auditing
Data Analysis
Microbiological Testing Management
Chemical Testing Management
Attention to Detail
Multitasking
Communication Skills
Understanding of Food Legislation
Proficiency in Microsoft Office
Root Cause Analysis
Product Specification Writing

Some tips for your application 🫡

Show Your Passion for Gelato: When you're writing your application, let your love for gelato shine through! We want to see that you’re not just looking for any job, but that you’re genuinely excited about joining our team at Hackney Gelato.

Highlight Relevant Experience: Make sure to emphasise your experience in BRC-certified environments. We’re keen on seeing how your background aligns with the role, so don’t hold back on sharing specific examples of your past work in quality and technical roles.

Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so avoid jargon and make sure your skills and experiences are easy to understand. This will help us see how you fit into our team!

Apply Through Our Website: We encourage you to submit your application directly through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy!

How to prepare for a job interview at HACKNEY GELATO | Certified B Corp

✨Know Your BRC Standards

Make sure you brush up on your knowledge of BRC and SALSA standards before the interview. Being able to discuss these in detail will show that you understand the importance of compliance in a food manufacturing environment.

✨Showcase Your Attention to Detail

Prepare examples from your past experience where your meticulous attention to detail made a difference. Whether it was during audits or quality checks, having specific instances ready will demonstrate your capability for the role.

✨Be Ready to Discuss Food Safety

Since this role revolves around food safety and quality control, be prepared to talk about your experience with food legislation and guidelines. Highlight any relevant certifications you have, like Food Safety Level 2 or HACCP.

✨Ask Insightful Questions

At the end of the interview, don’t forget to ask questions! Inquire about the company’s approach to quality assurance or how they handle corrective actions. This shows your genuine interest in the role and helps you gauge if it's the right fit for you.

Quality & Technical Assistant in London
HACKNEY GELATO | Certified B Corp
Location: London

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