Warehouse & Procurement Manager in Hackney, London

The Warehouse & Procurement Manager is responsible for leading the safe, efficient and compliant operation of Hackney Foodbank’s warehouse and logistics functions. The role oversees stock management, procurement, facilities, vehicle operations, staff and volunteer coordination, and operational planning to ensure uninterrupted food distribution across Hackney. As a senior leader within Hackney Foodbank, the postholder will contribute to organisational planning, continuous improvement, and the development of systems and partnerships that support the charity’s mission to create a hunger-free Hackney.

Key Responsibilities:

• Responsibility for the successful day-to-day management of the food bank warehouse.
• Line management of two warehouse staff, janitorial, and food distribution drivers.
• Collaborating with Volunteer Manager to ensure the warehouse always has sufficient volunteers, including volunteer drivers.
• Leading and developing warehouse staff and volunteers through regular supervision, training and performance management.
• Setting and managing the food budget and reporting to the Head of Finance and CEO as required.
• Responsibility for purchasing, distributing, storing, sorting, and managing the food at Hackney Foodbank which align with demand trends and donation levels.
• Responsible for Health and Safety in the warehouse and attending Health and Safety Committee meetings.
• Ensuring compliance with food hygiene, food safety, manual handling and health & safety regulations.
• Maintaining warehouse risk assessments, safety procedures and compliance records.
• Leading on supplier relationships and negotiating value for money across food and operational purchasing.
• Collaborating with the Head of Fundraising to develop innovative and achievable corporate volunteer opportunities.
• Keeping records of all food movements in and out of the warehouse, using the Trussell Trust DCS system.
• Ensuring all food bank vehicles are maintained, roadworthy, insured and compliant.
• Overseeing warehouse facilities management including maintenance coordination, contractor management, security and compliance checks.
• Collaborating with volunteers, staff, and other personnel using operational data to improve efficiency, reduce waste and support strategic planning.
• Working with a range of partners to source and distribute food, and other household goods.
• Responsibility for submitting quarterly Board reports for the Trustees and weekly/monthly reports for the CEO and other interested personnel.
• Working with the wider Trussell Trust community to share best practice in warehouse management.
• Collaborating with other team members to ensure the aims of the Hackney Foodbank are achieved.

Person Specification - Essential

• Minimum of three years’ experience of warehouse management, including purchase and storage of food.
• Previous experience of working in a not-for-profit organisation, including recruiting, managing, and retaining volunteers.
• Substantial previous experience of budget setting and budget management.
• Excellent report writing and data reporting skills.
• Strong organisational and prioritisation skills.
• Excellent team working skills, with ability to work across teams to get results and problem solve under pressure.
• Outstanding interpersonal skills, including the ability to create a continuous improvement environment and promote information-sharing across the organisation.
• Ability to contribute towards the strategic aims of the food bank.
• Proactive solution-based mindset to resolve a variety of challenges.
• Excellent IT skills including Microsoft Office 365 and other IT packages (with training).
• Ability to work flexibly, to meet the demands of the service, including evenings and weekends.
• Full clean UK driving license and confidence of driving transit style vans (5 years).

Person Specification - Desirable

• Experience of logistics.
• Health and Safety qualification.
• Experience driving larger Luton style van.

Additional Information

This role involves working with vulnerable individuals and requires an enhanced DBS check. Interviews will be held on Thursday 18th June.