Working with the Sales and Ticketing Manager and Sales and Ticketing Supervisor, the Sales and Ticketing Assistants will be responsible for the day-to-day running of the Box Office operation including:
- Ticket bookings, donations and memberships
- Ensuring that the highest standards of customer service are delivered at all times
- Helping to maintain the Box Office inbox and respond to queries
- Ensuring that all company policies, including health and safety, are complied with by all staff at all times
Person specification:
- Able to deliver very high standards of customer service in person, on the phone and online
- A friendly character
- A team player
- Organised and able to prioritise and carry out several tasks during each shift
- Able to process sales quickly in an often busy environment
- Willingness and flexibility to work evenings and weekends
- A quick learner, particularly with new software
- Good IT and numerical skills
This is a casual role working a mixture of daytimes, evenings and weekends, depending on show schedule.
Status Casual shifts depending on our show schedule
Salary £14.80 per hour plus holiday pay
Overview We're looking for casual Sales and Ticketing Assistants to join our team in the Box Office.
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Sales and Ticketing Assistants employer: Hackney Empire
Hackney Empire is an exceptional employer, offering a vibrant work culture that celebrates creativity and collaboration in the heart of London. As a Theatre Technician, you will benefit from opportunities for professional growth while working alongside passionate individuals dedicated to delivering outstanding live performances. With a commitment to health and safety and a supportive environment, you'll find meaningful and rewarding employment in a historic venue that values your contributions.
