Grounds & Maintenance Handyperson

The Grounds & Maintenance Handyperson plays an important role in keeping our historic theatre safe, well-maintained and welcoming for everyone. Working as part of a friendly but busy team, you will undertake a range of practical maintenance, repairs and DIY tasks, help maintain the building and surrounding grounds, and support routine health, safety and compliance checks. Your work will help ensure the theatre remains a safe, welcoming and professional environment for our staff, visitors, performers and customers.

Key responsibilities:

Working closely with the Facilities & Compliance Manager, Maintenance Associate, Theatre Manager, Bars Manager and Technical Department, your responsibilities will include:

Building Maintenance and Repairs:

• Carry out day-to-day maintenance and repair tasks across all areas of the building, including public areas, offices, backstage spaces and any supplementary areas, as directed by the Facilities & Compliance Manager.
• Undertake minor DIY and general repair jobs, such as hanging pictures and frames, fixing fixtures and fittings, and carrying out small repairs to walls, doors, furniture and signage.
• Replace light bulbs and fittings where safe and appropriate to do so.
• Carry out painting and decorating touch-ups to ensure the building remains well presented.
• Undertake basic plumbing tasks, including unblocking sinks and toilets and replacing showerheads and filters.
• Clean and replace filters and carry out routine checks on equipment and facilities.
• Regularly inspect carpets, upholstery, flooring, fixtures and other surfaces throughout the building. Report any damage, excessive wear and tear or maintenance issues promptly to the Facilities & Compliance Manager.
• Assist with additional maintenance and general building upkeep before, during and after performances, events and other activities as required.

Health, Safety and Compliance:

• Assist with weekly fire alarm and sprinkler tests, ensuring relevant records are maintained.
• Help maintain accurate records of compliance checks, inspections, servicing and certification, bringing any outstanding or overdue items to the attention of the Facilities & Compliance Manager.
• Carry out regular inspections of the building and grounds, paying particular attention to health and safety. Promptly report any damage, hazards, excessive wear and tear or maintenance issues.
• Maintain safe, clear and accessible outdoor areas, entrances and access routes, including litter picking and general grounds maintenance.
• Follow all health and safety procedures, including safe manual handling, working at height and the correct use of personal protective equipment (PPE). Ensure maintenance, cleaning materials and chemicals are stored and used safely in accordance with health and safety regulations and COSHH requirements.
• Maintain safe, clear and accessible outdoor areas, entrances and access routes, including litter picking and general grounds maintenance.
• Fixing and Cleaning equipment and Stock Management
• Maintain high standards of cleanliness and hygiene across all areas of the theatre, including Empire 2, public areas, offices and backstage spaces.
  Open the building as required to provide access for contractors and cleaning staff, following the theatre's building opening procedures.
• Take responsibility for the safe use, care and storage of maintenance tools and equipment, reporting any faults, damage or replacement requirements.
• Take responsibility for the safe use, care and condition of the theatre's cleaning equipment, reporting any faults, damage or servicing requirements promptly to the Facilities & Compliance Manager or Maintenance Associate.
• Monitor and manage stock levels of maintenance materials, cleaning supplies and consumables, following the theatre's procurement procedures.
• Replenish essential supplies, including light bulbs, sockets, paint, brushes, white spirit and other maintenance materials as required.

General Operational Support

• Respond to urgent maintenance issues before, during and after performances and events, as required.
• Liaise with external contractors where necessary, assisting with access arrangements and providing relevant information.
• Support the overall presentation of the theatre by ensuring all areas remain functional, well-maintained, clean, tidy and free from hazards.

General Responsibilities:

• Undertake all mandatory and role-specific training as required.
• Be aware of, adhere to and actively support the theatre's Equality, Diversity and Inclusion policies.
• Comply with all theatre policies and procedures, including Health & Safety, Safeguarding and Security requirements.
• Work collaboratively with colleagues across all departments to support the effective operation of the theatre.
• Undertake any other duties that are reasonably commensurate with the role, as requested by the Facilities & Compliance Manager.

Person specification:

• Proven experience in a maintenance, handyperson, facilities or similar practical role.
• Competence in a range of general DIY and maintenance skills, including basic plumbing, painting and decorating, and minor electrical tasks such as changing light bulbs.
• A good working knowledge of Health & Safety and COSHH requirements, or a willingness to undertake relevant training.
• Good organisational skills, with the ability to prioritise and manage a varied workload in a busy environment.
• Good attention to detail and the ability to maintain accurate records, particularly in relation to compliance checks.
• Flexibility to work some evenings, weekends and during busier periods to meet the needs of the theatre.
• A friendly, diligent, approachable and professional manner.
• A proactive approach to identifying maintenance issues and taking pride in maintaining a safe and welcoming environment.

We welcome applications from people who are enthusiastic about maintaining high standards and contributing to the welcoming environment that makes Hackney Empire special.

Status Up to 25 hours per week, over five days, with the potential for additional hours during busier periods.

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