Working with the Theatre Manager, Duty Managers and the wider staff team, the Front of House Assistants will be responsible for making sure everyone who visits Hackney Empire has the best experience possible including:
- Delivering friendly, helpful and competent customer service to everyone that visits Hackney Empire and with fellow team members
- Carrying out a number of specific duties during each shift including but not limited to scanning tickets, showing customers to their seats, selling merchandise and ice creams
- Working with your fellow team members and the Duty Manager to ensure the theatre is consistently presented to a high standard of cleanliness, tidiness and functionality
- To undertake any other reasonable requests as required by the Theatre Manager or Duty Manager
- Ensuring that all company policies, including health and safety, are complied with by all staff at all times
Person specification:
- Able to deliver very high standards of customer service
- A friendly character
- A team player
- Organised and able to prioritise and carry out several tasks during each shift
- Able to process sales quickly in an often busy environment
- Willingness and flexibility to work evenings and weekends
- Able to arrive on time and be ready to start work when your shift begins
- An understanding of the importance of the Front of House Team within a theatre
Status Casual shifts depending on our show schedule
Salary £14.80 per hour plus holiday pay
Overview We're looking for casual Front of House Assistants to help ensure everyone who visits Hackney Empire has the best experience possible.
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Front of House Assistants employer: Hackney Empire
Hackney Empire is an exceptional employer, offering a vibrant work culture that celebrates creativity and collaboration in the heart of London. As a Theatre Technician, you will benefit from opportunities for professional growth while working alongside passionate individuals dedicated to delivering outstanding live performances. With a commitment to health and safety and a supportive environment, you'll find meaningful and rewarding employment in a historic venue that values your contributions.
