Hackney is one of the UK’s highest performing local authorities, serving one of London’s best places to live and work. Within our diverse borough we serve a wide range of children and young people.
The post holder will support the Children and Education (C&E) Directorate to fulfil its improvement pledges, to “use data and contextual information to identify and enable strategies where significant groups of pupils are falling behind, or gaps are not closing.” and to … “enable and support colleagues to use data and have a single view of the child through system development. We will further develop and embed collaborative approaches across the system with schools and settings.”
The successful candidate will provide teams with support to maintain and where required, improve the quality of the data captured within the Synergy system. This will include the delivery of training to colleagues and partners that make use of Synergy. The postholder is expected to play a significant role in the provision of management information reports and where applicable, inform decision making.
- – Essential experience of using Access UK Ltd’s Synergy product (or equivalent education MIS)
- – Ability to manage a complex range of tasks simultaneously, effectively prioritising and delivering on time to a high quality
- – Excellent customer service skills with the ability to work with staff/customers at all levels
- – Strong Excel or Google Sheets skills
- – Proactive work ethic, with the ability to work as part of a team as well as on their own initiative to produce results
An enhanced DBS check is required for this role.
As a Council, our most outstanding asset is our staff, who are highly dedicated to serving our residents and committed to our goals as an organisation.
Closing date for applications: 22 November 2026 (22:59)
Interview date: Wc 07 December 2026
Please note – we reserve the right to close applications early if we receive a high number of applications.
Interviews will be held in-person and include a short technical knowledge assessment.
Hybrid working pattern with a minimum of two days a week in the office at Hackney Service Centre (HSC), 1 Hillman Street, Hackney, working remotely for the remaining 3 days if desired.
We are also working towards our vision, which is to be a place for everyone; where residents and staff can be proud. In order to achieve this, we are seeking individuals who embody our “PROUD” values: Purpose and Respect, where we foster belonging through active inclusion, kindness, and open dialogue; Ownership, where we champion proactive collaboration and accountability for our shared success; and Unity and Diversity, where we work as one Council to break down silos and champion anti-racist behavior.
Hackney Council works to eradicate discrimination on the basis of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, and sexual orientation. We also recognise that people can be disadvantaged by their social and economic circumstances, so we will also work to eliminate discrimination and disadvantage caused by social class. We also welcome those interested in flexible working. We particularly welcome applications from disabled people, as this group is currently under represented in our workforce.
The Council has a dedicated employment support service (Hackney Works), which offers Hackney residents guidance in relation to applying for jobs. If you are thinking about applying for a job, please contact the Hackney Works team to find out what support is available: hackneyworks@hackney.gov.uk
Synergy Digital Analyst employer: HACKNEY COUNCIL
Hackney Council is an excellent employer, offering a supportive work culture that prioritises employee well-being and professional development. As part of the SHEQ team, you will have access to continuous training opportunities and the chance to make a meaningful impact on community safety. Located in the vibrant borough of Hackney, you'll enjoy a dynamic environment that fosters collaboration and innovation.
