The Role
3 Permanent Positions of Benefit and Homeless Prevention Officers
We are seeking officers who are resilient, innovative, proactive, can work in a
trauma informed environment and approach. Who preferably has some experience in homelessness and prevention, as this is the area you will be working in within the service.
We know that staff are key to our success and we are seeking people with ambition, creativity and commitment to our values to help us achieve the best for the people of Hackney.
Our Benefits and Homeless Prevention Service has responsibility for all areas of homelessness; from rough sleeping to housing allocations as well as the assessment of Housing Benefit,Council Tax Reduction and the Here to Help Service.
This innovation approach is helping us provide a more joined up service and more focused support for those in Hackney that are at risk of homelessness.
At Hackney, we go that extra mile for our people; we offer a work environment which is stimulating, fast moving and supportive, giving you the chance to use your skills and develop new ones within a high profile organisation.
As a Council, our most outstanding asset is our staff, who are highly dedicated to serving our residents and committed to our goals as an organisation.
Key Responsibilities
- Ensuring the most appropriate resolution to housing needs in the borough. Preventing Homelessness by the provision of comprehensive housing advice to members of the public.
- Timely assessment of homelessness applications and reviews ensuring the provision of temporary accommodation where appropriate.
- Representing at court as appropriate
- To have and maintain detailed working knowledge of law, practice, council policy and guidance relating to the Homeless Reduction Act and some other areas.
If you want to work in a place where you can represent our values so we achieve the best for our residents, please click on the apply button below.
About Us
We operate a fair and open anonymous selection process. Therefore, we do not accept supporting statements or CV’s.
To proceed with your application, you will need to create an account and submit your application.
As part of the application process, you will need to complete a number of competency based questions. These questions allow you to demonstrate your suitability for the role and provide examples of your skills, knowledge and experience outlined in the job description.
We understand the benefits of using AI in the workplace. However, if you are thinking of using this tool to submit your application, we ask you to think about what value it will add. AI tools tend to lack the personal touch and authenticity we value in candidates. We encourage you to showcase your unique knowledge and skills using your own voice.
This application process replaces a supporting statement.
Please note that we reserve the right to close this vacancy early once we have received a sufficient number of applications.
Closing date for applications: 29 November 2026 (22:59)
Interview and assessment date: TBC
We are also working towards our vision, which is to be a place for everyone; where residents and staff can be proud. In order to achieve this, we are seeking individuals who embody our "PROUD" values: Purpose and Respect, where we foster belonging through active inclusion, kindness, and open dialogue; Ownership, where we champion proactive collaboration and accountability for our shared success; and Unity and Diversity, where we work as one Council to break down silos and champion anti-racist behavior.
Key Accountabilities
Hackney Council works to eradicate discrimination on the basis of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, and sexual orientation.We also recognise that people can be disadvantaged by their social and economic circumstances, so we will also work to eliminate discrimination and disadvantage caused by social class. We also welcome those interested in flexible working. We particularly welcome applications from disabled people, as this group is currently under represented in our workforce.
The Council has a dedicated employment support service (Hackney Works), which offers Hackney residents guidance in relation to applying for jobs. If you are thinking about applying for a job, please contact the Hackney Works team to find out what support is available: hackneyworks@hackney.gov.uk
Benefits and Homeless Prevention Officer in London employer: HACKNEY COUNCIL
Hackney Council is an excellent employer, offering a supportive work culture that prioritises employee well-being and professional development. As part of the SHEQ team, you will have access to continuous training opportunities and the chance to make a meaningful impact on community safety. Located in the vibrant borough of Hackney, you'll enjoy a dynamic environment that fosters collaboration and innovation.
