Community Safety and Enforcement Principal Enforcement Officer (PEO)

Overview

12 Months Fixed Term Contract / Secondment Opportunity

Hackney Council is looking for an exceptional Community Safety and Enforcement Principal Enforcement Officer (PEO) within our Community Safety, Enforcement and Business Regulation Service in a 1-year Fixed Term Contract.

Responsibilities

• Case management under pressure and wide range of enforcement duties in relation to Noise, Community Safety, Anti-Social Behaviour, Street Scene and environmental enforcement (Fly tipping, Graffiti, Fly posting, Littering, Highway obstructions etc.) and wider general public realm enforcement as required.
• Assign wards to address localised problems, challenging and changing behaviours to contribute to the achievement of the Mayor\’s priorities and the Council\’s corporate objectives.
• Deal with complainants and victims of Anti-Social Behaviour skillfully and sensitively, listen to concerns, manage expectations and maintain accurate service-specific records to ensure compliance with reporting obligations.

Qualifications

• Experience in effective case management in some of the enforcement areas mentioned above and the ability to transfer those skills.
• Ability to deal with complainants and victims of Anti Social Behaviour skillfully and sensitively and manage expectations.
• Maintain accurate service-specific records and proactively approach the role, be driven and have excellent communication skills.

There is no better place to work in London than Hackney; we have great pride in our borough, our communities, and our services. Hackney is one of London\’s most vibrant and diverse boroughs. It\’s one of the most sought after areas to live in London with good schools, parks, and local amenities, as well as great transport links and vibrant and diverse communities. As a Council, our most outstanding asset is our staff, who are highly dedicated to serving our residents and committed to our goals as an organisation.