At a Glance
- Tasks: Calculate service charges and manage financial records while ensuring top-notch customer service.
- Company: Join Hackney Council, a vibrant and progressive local authority in London.
- Benefits: Flexible working options, commitment to diversity, and a supportive work environment.
- Other info: Be part of a team that values inclusivity and celebrates diversity.
- Why this job: Make a real difference in your community while developing your financial skills.
- Qualifications: Experience in leasehold management and strong analytical skills required.
The predicted salary is between 35618 - 43534 £ per year.
Fixed Term / Secondment Opportunity – 12 Months
Hackney is one of the most dynamic and progressive local authorities in the UK. We are a resilient, vibrant, and creative borough in the heart of London, with strong, diverse communities and a powerful set of shared values. Over the past twenty years, the Council has built up first-class services, outstanding public infrastructure, and a reputation for excellence, innovation, and ambition. We are leading the way on essential work such as our fight for equity in Hackney with a particular focus on becoming an actively anti-racist borough. But the work doesn’t stop there; we are proactive in our approach to bringing fairness to all aspects of life including gender, neurodiversity and across the poverty divide.
We are looking for a dedicated and detail-oriented Service Charge Financial Coordinator to enhance our Service Charge Team. In this pivotal role, you will be responsible for:
- Calculating service charges, reserve funds, shared ownership rent, and ground rent.
- Ensuring high-quality customer service for our residents.
- Collaborating closely with the Service Charge Team Leader and Manager to produce accurate estimated and actual invoices in line with legislation and local policies.
- Maintaining and managing the service charge database.
- Ensuring accurate financial records and documentation.
- Supporting payment functions within the team, handling creditor payments, and overseeing mortgage account activities.
- Preparing performance reports and engaging in budget monitoring to ensure effective financial management.
- Liaising with auditors and regulatory bodies to maintain best practices in service charge accounting.
We are looking for candidates with extensive experience in leasehold management and financial administration, as well as a strong understanding of S20 consultation processes and their implications on service charges. You should be proficient in financial principles and able to perform accurate calculations, with excellent analytical skills and a high level of attention to detail. Strong IT skills, particularly in Microsoft Excel and Google Sheets, are also essential.
We operate a fair and open anonymous selection process. Therefore, we do not accept supporting statements or CVs. Closing date for applications: 25 August 2026 (22.59) Interview date: TBC.
We are also working towards our vision, which is to be a place for everyone; where residents and staff can be proud; a place that celebrates diversity and where everyone can feel valued, included and involved. In order to achieve this, we look for people who are: Proud; Ambitious; Pioneering; Open; Proactive; Inclusive.
Hackney Council works to eradicate discrimination on the basis of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, and sexual orientation. We also recognise that people can be disadvantaged by their social and economic circumstances, so we will also work to eliminate discrimination and disadvantage caused by social class. We also welcome those interested in flexible working. We particularly welcome applications from disabled people, as this group is currently underrepresented in our workforce.
The Council has a dedicated employment support service (Hackney Works), which offers Hackney residents guidance in relation to applying for jobs. If you are thinking about applying for a job, please contact the Hackney Works team to find out what support is available: hackneyworks@hackney.gov.uk
Service Charge Financial Coordinator employer: Hackney Borough Council
Hackney Council is an exceptional employer, offering a vibrant and inclusive work culture that prioritises the development of future leaders in local government. As a Management Trainee apprentice, you will benefit from a structured programme that combines hands-on experience across various departments with formal training, all while being part of a progressive council dedicated to equity and community engagement. With competitive salaries, comprehensive support, and a commitment to employee growth, Hackney Council stands out as a rewarding place to build a meaningful career.
StudySmarter Expert Advice🤫
We think this is how you could land Service Charge Financial Coordinator
✨Get Involved in Financial Networks
Join local financial associations or forums where you can connect with professionals in financial-controlling. Networking events often lead to temporary positions, as companies look for quick hires when they need extra hands.
✨Showcase Your Skills on Temporary Job Boards
Focus on platforms that specifically cater to temporary roles in finance. Sites like Reed or Totaljobs often list short-term gigs that are perfect for getting your foot in the door, and you can apply directly through our website for roles at Hackney Borough Council.
✨Leverage Your Uni's Career Services
If you're still in university, tap into your career services for internship or temporary job placements. They often have insider info on companies like Hackney Borough Council looking for temporary financial support, and they might help you polish your pitch.
✨Flexible Availability is Key
For temporary positions in financial-controlling, your availability can make a huge difference. Highlight your willingness to start immediately or work irregular hours when speaking to employers. This flexibility can land you that sought-after role!
We think you need these skills to ace Service Charge Financial Coordinator
Some tips for your application 🫡
Show Off Your Academic Aces:In the financial controlling game, grades and relevant certifications can make a significant difference. Be sure to highlight your academic achievements, like finance-related coursework and any professional certifications you’ve got on your CV that show you’re clued up in this area. It’s all about demonstrating that you’re not just good at numbers but also know your stuff!
Quantify Your Achievements:When applying for a temporary role in financial controlling, make sure your CV reflects any previous experience with real, measurable outcomes. Use numbers to showcase your past successes, like percentage improvements in budgeting or cost savings you’ve achieved in previous roles. This not only gives us insights into your capabilities but also tells us you're results-driven.
Personalise Your Application:We love seeing applicants who take the time to tailor their applications! In your cover letter, mention why you’re particularly interested in the temporary role with Hackney Borough Council and how your specific skills and experiences align with the job. Show us that you see this role as an opportunity to contribute, even if it's for a short stint!
Flexibility is Key:Since this is a temporary position, make sure to highlight your availability in your application. We’re interested in knowing how soon you can start and if you’re open to working flexible hours. This shows us your eagerness to jump right in and adapt to the dynamic needs of our team at Hackney Borough Council.
How to prepare for a job interview at Hackney Borough Council
✨Get Hands-On with Financial Tools
Being in financial controlling means you’ll likely be working with various software like Excel, Power BI, or even SAP. Make sure you brush up on these tools and prepare to discuss your experience using them. Being able to reference specific projects or analyses where you employed these programs will definitely give you an edge.
✨Prepare for Technical Financial Questions
Expect scenario-based questions where you might need to analyse financial statements or suggest budgetary strategies during the interview. Practising common financial concepts like variance analysis or cost control measures will not only boost your confidence but also prove your suitability for the role.
✨Show Your Flexibility and Adaptability
As this is a temporary position, the interviewers will want to see that you can hit the ground running. Be sure to highlight any previous short-term roles or projects where you successfully adapted to new environments quickly – this will showcase your readiness to tackle challenges head-on.
✨Highlight Your Commitment to Precision
In financial controlling, attention to detail is absolutely crucial. Be ready to provide examples from your past work that demonstrate your ability to spot discrepancies and ensure accuracy in financial reporting. Your precision could be the factor that sets you apart in a temporary role like this one!
