Reablement Team Leader

Hackney is one of the most dynamic and progressive local authorities in the UK. We are a resilient, vibrant, and creative borough in the heart of London, with strong, diverse communities and a powerful set of shared values. Over the past twenty years, the Council has built up first‑class services, outstanding public infrastructure, and a reputation for excellence, innovation, and ambition. We are leading the way on essential work such as our fight for equity in Hackney with a particular focus on becoming an actively anti‑racist borough.

As a Reablement Team Leader, your role will be to provide day‑to‑day organisational input, within the framework of supervision by the Registered Manager, to a team of reablement care support workers providing services based within the Provided Services. You will ensure good quality person‑centred care is provided and that the services provided are acceptable to service users, meet quality standards within the resources available, meet legislative requirements and achieve best professional practice.

Proven experience of staff supervision is required, combined with experience of creating and managing rotas. You will have experience of working in Health and Social Care settings providing care and support to adults in environments regulated by the Care Quality Commission, and understand how to apply these regulations to ensure the delivery of high‑quality Care.

The role involves maintaining close communication with residents, families, social workers and allied health professionals, conducting quality assurance checks, handling complaints, and ensuring compliance with health and safety and safeguarding standards. You will also maintain accurate records and reports, participate in team and multi‑disciplinary meetings, contribute to service development, and champion best practices within the team.

You will be able to build and maintain positive and respectful relationships with service users, families, staff, colleagues and representatives of other organisations. The service works with the most complex and at‑risk service users, ensuring that their dignity, choice and respect are the cornerstones of all that it does, allowing people to remain as independent as possible.

Applicants must be available and willing to work shifts as allocated over the seven‑day‑a‑week rota. Please note that an enhanced DBS check is required. If you are successful, you will be asked to present the original certificate of your NVQ Level 3 or equivalent qualification.

We welcome applications from new applicants who have not applied for this role previously within the last six months. As a Council, our most outstanding asset is our staff, who are highly dedicated to serving our residents and committed to our goals as an organisation. We are also working towards our vision, which is to be a place for everyone; where residents and staff can be proud; a place that celebrates diversity and where everyone can feel valued, included and involved.

In order to achieve this, we look for people who are: proud, ambitious, pioneering, open, proactive, inclusive. Hackney Council works to eradicate discrimination on the basis of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, and sexual orientation. We also recognise that people can be disadvantaged by their social and economic circumstances, so we will also work to eliminate discrimination and disadvantage caused by social class. We also welcome those interested in flexible working. We particularly welcome applications from disabled people, as this group is currently under‑represented in our workforce.