With over 2,200 households and approximately 4,000 children currently living in temporary accommodation (TA) in Hackney, this role is a unique opportunity to drive systemic change for families who need it most. We are seeking a dedicated Programme Manager to lead, influence, and integrate services across Housing, Children’s Services, Health, and the voluntary sector.
As our Programme Manager, you will bridge the gap between high-level strategic leadership and the daily realities of frontline practice. You will not only manage a programme but also act as a powerful advocate for families, ensuring that the services we provide are joined-up, preventative, and responsive to trauma, poverty, and instability.
What You Will Do
- System Leadership: lead a system-wide strategic approach, convening multi‑agency forums to identify blockages and negotiate new, effective ways of working.
- Strategic Integration: act as the primary integrator for services supporting families in TA, bridging pathways between Family Hubs, Health, Housing, and schools.
- Drive Reform: support the implementation of “Families First” and the Family Hub model, ensuring our service design is inclusive, trauma‑informed, and anti‑racist.
- Use Data for Good: gather and analyse qualitative and quantitative insights from the frontline to inform senior decision‑making and policy development.
Who You Are
- Empathetic & Humble: you listen deeply to others’ experiences and approach the work with respect for the people and contexts involved.
- Action‑Oriented: you have a bias towards action, learning by doing, and delivering measurable results.
- A Systems Thinker: you can navigate complex organisational landscapes, identifying the root causes of system failure rather than just treating symptoms.
- A Collaborative Influencer: you build trust across boundaries—whether with frontline practitioners, senior leaders, or community partners—to reduce friction and achieve shared goals.
- Experience working across organisational boundaries to influence strategy and frontline delivery.
- Understanding of the challenges faced by families affected by homelessness or poverty, with a commitment to tackling structural inequality.
- Demonstrable experience in convening multi‑agency partners and contributing to service redesign.
An Enhanced DBS check is required for this role.
Benefits
- Wide‑ranging training and development opportunities to support you in developing excellent practice and advancing your career at your own pace.
Hackney Council works to eradicate discrimination on the basis of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, and sexual orientation. We also recognise that people can be disadvantaged by their social and economic circumstances, so we will also work to eliminate discrimination and disadvantage caused by social class. We particularly welcome applications from disabled people, who are currently under represented in our workforce.
Closing date for applications: 12 July 2026 (22:59)
