At a Glance
- Tasks: Investigate nuisance vehicles, gather evidence, and collaborate with residents and agencies.
- Company: Hackney Council, a leader in innovative parking enforcement.
- Benefits: Flexible working options, training provided, and a chance to make a real difference.
- Other info: Opportunity for career growth in a supportive and diverse environment.
- Why this job: Join a dynamic team tackling anti-social behaviour and improving community safety.
- Qualifications: Experience in dealing with anti-social behaviour and strong communication skills required.
The predicted salary is between 30000 - 40000 € per year.
Location: 136-142 Lower Clapton Road, various locations in the Borough. This role is predominantly 0900 – 1700 Monday to Friday, with an expectation to work some weekends where there is an operational need.
Hackney Parking Services are often leading the way in the parking industry with a focus on best practices and performance. Hackney Council has been the number one borough in Penalty Charge Notice (PCN) appeals for two years running. The Council was one of the first in the country to implement School Streets and Ultra Low Emission Zones, all enforced by the parking enforcement team. Recently, the Council has brought in-house the parking enforcement operations after over two decades of outsourcing.
An amazing opportunity has arisen to recruit into brand new positions that will be pivotal in the creation, delivery, and implementation of the newly insourced parking enforcement service.
Responsibilities:- You will have the necessary communication and networking skills to work directly with residents and key partnering services.
- Your “can do” ethos, unparalleled organisational skills, problem-solving abilities, and exceptional skills in dealing with conflict will empower you to manage a varied caseload and collaborate with others to address support needs and achieve positive outcomes.
- You will have demonstrable experience of working in an agile context and the ability to work routinely from different locations across Hackney, outdoors in all weather.
- You will undertake detailed investigations: visiting sites, inspecting vehicles, gathering evidence, preparing statements, and attending court.
- You will support the service in tackling all types of nuisance vehicles and make referrals for the relevant departments regarding any linked anti-social behaviour.
- Regular attendance to Court is required; a working knowledge of nuisance vehicle legislation and other relevant law is desirable, though training will be provided.
- Experience or knowledge of dealing with anti-social behaviour or nuisance vehicles, early intervention, and the necessary tools and powers, preferably within a public sector background.
- You will work in partnership with the Metropolitan Police Service and other enforcement agencies.
- You should be a confident communicator, able to handle sensitive issues and confrontational behaviour.
- You must be able to prioritise your own workload, identify and mitigate risk, and ensure performance targets are met.
- Experience of using electronic case management systems and a variety of other software is advantageous.
- This post will require an SIA Door Supervisor certification.
- You will be required to successfully pass security vetting through DBS checks to be considered for this post.
Hackney Council works to eradicate discrimination on the basis of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, and sexual orientation. We also recognise that people can be disadvantaged by their social and economic circumstances, so we will work to eliminate discrimination and disadvantage caused by social class. We welcome those interested in flexible working and particularly encourage applications from disabled people, as this group is currently underrepresented in our workforce.
Closing Date: 27 May 2026 22:59
Nuisance Vehicle Officer employer: Hackney Borough Council
Hackney Council is an exceptional employer, offering a dynamic work environment where innovation and community engagement are at the forefront. With a strong commitment to best practices in parking enforcement and a focus on employee development, staff can expect opportunities for growth while making a meaningful impact in the community. The inclusive culture promotes diversity and flexibility, ensuring that all employees feel valued and supported in their roles.
StudySmarter Expert Advice🤫
We think this is how you could land Nuisance Vehicle Officer
✨Tip Number 1
Get to know the local community! As a Nuisance Vehicle Officer, you'll be working closely with residents and other services. So, take some time to engage with locals, understand their concerns, and build those connections. It’ll make your job easier and show that you genuinely care.
✨Tip Number 2
Brush up on your conflict resolution skills. You’ll be dealing with sensitive issues and potentially confrontational situations. Practising how to stay calm and communicate effectively can really set you apart. Remember, it’s all about finding common ground!
✨Tip Number 3
Familiarise yourself with nuisance vehicle legislation. While training will be provided, having a solid understanding of the laws beforehand can give you a head start. It shows initiative and helps you feel more confident when tackling cases.
✨Tip Number 4
Don’t forget to apply through our website! We’re all about making the application process smooth and straightforward. Plus, it’s a great way to show your enthusiasm for joining Hackney Council and being part of this exciting new team.
We think you need these skills to ace Nuisance Vehicle Officer
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your application to highlight how your skills and experiences align with the role of Nuisance Vehicle Officer. We want to see how you can contribute to our mission at Hackney Council, so don’t hold back on showcasing your relevant experience!
Show Off Your Communication Skills:Since this role involves working directly with residents and various agencies, it’s crucial to demonstrate your communication prowess. Use examples in your application that showcase your ability to handle sensitive issues and work collaboratively.
Highlight Your Problem-Solving Abilities:We’re looking for someone who can tackle challenges head-on. In your application, share specific instances where you’ve successfully resolved conflicts or managed a tricky situation, especially in relation to anti-social behaviour or nuisance vehicles.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity. Plus, it makes the whole process smoother for everyone involved.
How to prepare for a job interview at Hackney Borough Council
✨Know Your Nuisance Vehicle Legislation
Familiarise yourself with the relevant laws and regulations surrounding nuisance vehicles. This will not only show your commitment to the role but also help you answer questions confidently during the interview.
✨Demonstrate Your Communication Skills
Since this role involves working directly with residents and various agencies, be prepared to showcase your communication skills. Think of examples where you've successfully handled sensitive issues or resolved conflicts.
✨Showcase Your Organisational Skills
Be ready to discuss how you prioritise your workload and manage multiple cases. Use specific examples from your past experience to illustrate your ability to stay organised and meet performance targets.
✨Prepare for Practical Scenarios
Expect situational questions that may involve dealing with confrontational behaviour or anti-social situations. Practice your responses to these scenarios to demonstrate your problem-solving abilities and 'can do' attitude.
