At a Glance
- Tasks: Plan and deliver support interventions for students facing learning barriers.
- Company: Hackney Council, a progressive local authority in vibrant London.
- Benefits: Term-time only role with opportunities to make a real difference.
- Other info: Two positions available, starting 2nd September.
- Why this job: Join a passionate team dedicated to supporting children and families in need.
- Qualifications: Experience in education or support roles, strong communication skills.
The predicted salary is between 21000 - 25000 £ per year.
Hackney is one of the most dynamic and progressive local authorities in the UK. We are a resilient, vibrant, and creative borough in the heart of London, with strong, diverse communities and a powerful set of shared values. Over the past twenty years, the Council has built up first‑class services, outstanding public infrastructure, and a reputation for excellence, innovation, and ambition. We are leading the way on essential work such as our fight for equity in Hackney with a particular focus on becoming an actively anti‑racist borough. We are proactive in our approach to bringing fairness to all aspects of life including gender, neurodiversity and across the poverty divide.
HEALS is a new service forming part of Hackney Education. It is our commitment to doing things differently for children and young people who are facing barriers to their learning. Some children experience social, emotional, mental health or physical needs that can impact school attendance; they need extra support to stay connected to their education and their friends. HEALS brings together specialist teams – including experts in mental health, teaching, and special educational needs – to work as one “wrap‑around” service. Our goal is simple: to make sure your child receives the right support, in the right place, at the right time.
Support Staff within HEALS will plan, prepare and deliver interventions for individuals and small groups. This includes assessing pupil progress, recording observations, providing feedback to teachers and adapting materials to support students with special educational needs (SEN). A significant aspect of the role involves promoting pupil and parental voice. You will be expected to organise and lead parent groups, attend Team Around the Child meetings and act as a representative for children and parents.
Responsibilities also include acting as a lead first aider at the HEALS Hub, supporting the induction and transition process for new students and assisting in the development of the curriculum. You will input and manage data regarding families and children using council systems.
This role will start on 2nd September, is term‑time only, and we have two positions available.
Equal Opportunities: Hackney Council works to eradicate discrimination on the basis of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, and sexual orientation. We also recognise that people can be disadvantaged by their social and economic circumstances, so we will also work to eliminate discrimination and disadvantage caused by social class. We particularly welcome applications from disabled people, as this group is currently under‑represented in our workforce.
Employment Support: Hackney Works offers Hackney residents guidance in relation to applying for jobs. If you are thinking about applying for a job, please contact the Hackney Works team to find out what support is available.
HEALS Support Staff in London employer: Hackney Borough Council
Hackney Council is an exceptional employer, dedicated to fostering a diverse and inclusive work environment that prioritises equity and innovation. As part of the HEALS team, you will have the opportunity to make a meaningful impact on the lives of children and families in a vibrant borough, while benefiting from professional development and a supportive culture that values collaboration and community engagement.
StudySmarter Expert Advice🤫
We think this is how you could land HEALS Support Staff in London
✨Get Involved in Community Events
Dive headfirst into community events and social work fairs in your area. These are great opportunities to connect with potential employers like Hackney Borough Council, grab some insider info, and showcase your passion for social work. Plus, meeting people face-to-face can really make you stand out!
✨Join Social Work Networks
Tap into social work networks and online communities, like local charities and organisations. Engaging in discussions or volunteering can help you build a strong reputation and could lead to part-time roles just like the one at Hackney Borough Council. The connections you make could be the key to landing your next opportunity!
✨Make Your Passion Shine
When approaching part-time roles, be sure to highlight your passion for social issues in conversations and informal chats. Bring your experiences to life through storytelling – this can resonate well with organisations looking for someone who genuinely cares about making a difference!
✨Keep an Eye on Local Job Boards
Part-time roles in social work might not always be advertised in the usual places. Keep checking local job boards or community centres for openings, and don't hesitate to apply directly through Hackney Borough Council's website – we love seeing proactive candidates who take the initiative!
We think you need these skills to ace HEALS Support Staff in London
Some tips for your application 🫡
Show Your Passion for Social Work:In your cover letter, let your passion for social work shine through. Talk about why you're drawn to this field and how you've been involved in community service or support roles. We want to see your commitment and the heart you bring to the table!
Highlight Relevant Experience:Make sure to spotlight any hands-on experience you have! Whether it's internships, volunteering, or relevant coursework, detail how your past experiences relate to the role at Hackney Borough Council. We love seeing candidates who have practical skills and a real understanding of social issues.
Certificates and Training Matter:If you've got any relevant certifications or training specific to social work (like safeguarding training or counselling qualifications), don’t forget to include these in your CV! These details can set you apart and show us you’re serious about your professional development.
Be Flexible with Your Availability:Since this is a part-time role, explain your availability clearly in your application. Let us know when you can start and how many hours you’re looking to work. Being upfront about your schedule will help us see how you fit into the team at Hackney Borough Council.
How to prepare for a job interview at Hackney Borough Council
✨Show Your Passion for Helping Others
In social work, it's all about your commitment to making a difference. Be ready to share specific experiences that highlight your passion for helping others, whether that's through volunteering, placements, or personal stories. We want to see that genuine drive during your chat with Hackney Borough Council.
✨Know Your Social Work Theories
You might be quizzed on social work theories or models that inform your practice, like the person-in-environment approach. Brush up on these concepts and be prepared to discuss how you'd apply them in a practical setting. This could be a game changer in your interview for a HEALS Support Staff at Hackney Borough Council.
✨Flexibility and Availability are Key
As you're going for a part-time role, highlight your flexibility and how it would fit with the organisation's needs. Have examples ready that demonstrate your availability for various shifts or urgent situations—that's just gold for a social work role.
✨Prepare for a Situation-Based Discussion
Expect scenario-based questions where you'll need to demonstrate how you'd handle specific situations with clients or stakeholders. Think of a couple of real-life scenarios you've encountered and articulate your thought process. This will show Hackney Borough Council that you're ready to hit the ground running in the HEALS Support Staff role.
