Deputy Head of Service – Initial Contact and Response – Adult Social Care in London

Deputy Head of Service – Initial Contact and Response – Adult Social Care in London

London Full-Time 30000 - 40000 £ / year (est.) No working from home possible
Hackney Borough Council

At a Glance

  • Tasks: Lead the Integrated Discharge Service and ensure smooth transitions from hospital to home.
  • Company: Hackney Council, a dynamic and progressive local authority in London.
  • Benefits: Flexible working options, commitment to diversity, and a chance to make a real impact.
  • Other info: Join a vibrant team dedicated to equity and excellence in service delivery.
  • Why this job: Drive transformational improvements in adult social care and support community well-being.
  • Qualifications: Qualified Social Worker or registered allied health professional with leadership experience.

The predicted salary is between 30000 - 40000 £ per year.

Make a Real Difference: Lead the Future of Hospital Discharge in Hackney! Hackney is one of the most dynamic and progressive local authorities in the UK. We are a resilient, vibrant, and creative borough in the heart of London, with strong, diverse communities and a powerful set of shared values. Over the past twenty years, the Council has built up first-class services, outstanding public infrastructure, and a reputation for excellence, innovation, and ambition. We are leading the way on essential work such as our fight for equity in Hackney with a particular focus on becoming an actively anti‑racist borough. We want people to achieve what matters to them, in partnership with our communities in Hackney. Where they need support, together we can find a solution that keeps them safe, well, and independent.

Are you a strategic leader with a passion for ensuring smooth transitions from hospital to home? We are looking for a Deputy Head of Service for Hospital Discharge to lead our Integrated Discharge Service (IDS) and Move On Team. This is a vital role where you will oversee quality assurance and practice, ensuring our residents receive the best possible support during their recovery journey. You will lead a dedicated team focused on Home First and reablement pathways, working closely with Homerton Hospital and other partners. This is your chance to drive transformational improvements and foster integrated working across health and social care.

What You Bring to the Role:

  • An established career in Adult Social Care at Team Manager level or above, with deep expertise in hospital discharge.
  • Proven experience in leading teams through change and transformational improvements.
  • Expert knowledge of the Care Act, Mental Capacity Act, Safeguarding, and reablement pathways.
  • A commitment to integrated working and building strong relationships with partner agencies.
  • Skill in using data and dashboards to analyze performance and drive excellence.

Qualifications and Professional Registration:

You will need to be a qualified Social Worker or registered allied health professional and be registered with Social Work England. An Enhanced DBS is required for this role.

Equal Opportunities:

Hackney Council works to eradicate discrimination on the basis of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, and sexual orientation. We also recognise that people can be disadvantaged by their social and economic circumstances, so we will also work to eliminate discrimination and disadvantage caused by social class. We also welcome those interested in flexible working. We particularly welcome applications from disabled people, as this group is currently under represented in our workforce.

Deputy Head of Service – Initial Contact and Response – Adult Social Care in London employer: Hackney Borough Council

Hackney Council is an exceptional employer, dedicated to fostering a vibrant and inclusive work culture that prioritises employee growth and community impact. With a strong commitment to equity and innovation, we offer our staff the opportunity to lead transformative initiatives in Adult Social Care, all while working in one of London's most dynamic boroughs. Join us to make a real difference in the lives of residents, supported by a collaborative team and a focus on professional development.

Hackney Borough Council

Contact Details:

Hackney Borough Council Recruitment Team

We think you need these skills to ace Deputy Head of Service – Initial Contact and Response – Adult Social Care in London

Leadership Skills
Expertise in Adult Social Care
Knowledge of Hospital Discharge Processes
Change Management
Understanding of the Care Act
Understanding of the Mental Capacity Act
Safeguarding Knowledge