At a Glance
- Tasks: Provide operational and administrative support in a fast-paced environment.
- Company: Hackney Council, a dynamic and progressive local authority in London.
- Benefits: Competitive salary, flexible working options, and commitment to diversity.
- Other info: Opportunities for career growth and a supportive work culture.
- Why this job: Join a team dedicated to making Hackney a fairer, more inclusive place for everyone.
- Qualifications: Strong organisational, communication, and problem-solving skills required.
The predicted salary is between 42912 - 44000 £ per year.
Salary - Grade GBP £42,912 to £44,000
Contract Type: Fixed Term / Secondment
Contract Length: 24 months
Contracted Hours: Full Time - 36 hours per week
DBS Required: No
Department: Climate, Homes and Economy
Service: Strategy, Assurance and Private Sector Housing
Closing date: 01/09/2026
Hackney is one of the most dynamic and progressive local authorities in the UK. We are a resilient, vibrant, and creative borough in the heart of London, with strong, diverse communities and a powerful set of shared values. Over the past twenty years, the Council has built up first-class services, outstanding public infrastructure, and a reputation for excellence, innovation, and ambition. We are leading the way on essential work such as our fight for equity in Hackney with a particular focus on becoming an actively anti-racist borough. But the work doesn’t stop there; we are proactive in our approach to bringing fairness to all aspects of life including gender, neurodiversity and across the poverty divide.
Hackney Council is undertaking an ambitious programme of regeneration across a number of housing estates and sites across the borough. We aim to transform places by building new neighbourhoods with well-designed housing, streets and public spaces. The programme is building more than 3,000 new homes over the next 10 years and will deliver much needed new council rented, shared ownership and outright sale homes across Hackney.
Strategy, Assurance & Private Sector Housing is a highly skilled multi-disciplinary service that provides specialist support and leads on bespoke portfolios across the Housing Strategy and Homelessness division. We are seeking an experienced Business Support Officer to work in the Programme Management Office providing key operational and administrative support to ensure the smooth running of divisional functions.
You will have experience managing tasks in a fast-paced environment, with strong organisational, communication, and problem-solving skills. The role requires collaborative working, supporting process improvements, and ensuring efficient operational alignment with service goals. You’ll provide key information regarding administrative workflows and offer guidance on business procedures to colleagues across the directorate. You will assist with the development and coordination of routine service reporting, track operational progress, help the Council build on lessons learnt, and identify practical approaches to addressing daily challenges and delivering improved outcomes.
As a Council, our most outstanding asset is our staff, who are highly dedicated to serving our residents and committed to our goals as an organisation.
Closing date for applications: 01 September 2026 (22:59)
Interview and assessment date: 17-18 September 2026
We are also working towards our vision, which is to be a place for everyone; where residents and staff can be proud. In order to achieve this, we are seeking individuals who embody our “PROUD” values:
- Purpose and Respect, where we foster belonging through active inclusion, kindness, and open dialogue;
- Ownership, where we champion proactive collaboration and accountability for our shared success;
- Unity and Diversity, where we work as one Council to break down silos and champion anti-racist behaviour.
Hackney Council works to eradicate discrimination on the basis of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, and sexual orientation. We also recognise that people can be disadvantaged by their social and economic circumstances, so we will also work to eliminate discrimination and disadvantage caused by social class. We also welcome those interested in flexible working. We particularly welcome applications from disabled people, as this group is currently underrepresented in our workforce.
The Council has a dedicated employment support service (Hackney Works), which offers Hackney residents guidance in relation to applying for jobs. If you are thinking about applying for a job, please contact the Hackney Works team to find out what support is available.
Business Support Officer in London employer: Hackney Borough Council
Hackney Council is an exceptional employer, offering a vibrant and inclusive work culture that prioritises the development of future leaders in local government. As a Management Trainee apprentice, you will benefit from a structured programme that combines hands-on experience across various departments with formal training, all while being part of a progressive council dedicated to equity and community engagement. With competitive salaries, comprehensive support, and a commitment to employee growth, Hackney Council stands out as a rewarding place to build a meaningful career.
StudySmarter Expert Advice🤫
We think this is how you could land Business Support Officer in London
✨Get Involved in Industry Events
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✨Engage in Professional Networks
Join professional management associations relevant to your career goals. These networks often host workshops, panels, and networking events that can put you in front of hiring managers. Plus, they can give you the scoop on upcoming roles, such as the full-time positions with companies like Hackney Borough Council.
✨Showcase Your Leadership Skills
When reaching out to potential employers, particularly for leadership roles, demonstrate your leadership capabilities with real examples. Share stories from your previous positions that illustrate how you handled challenges and drove results. This will help you stand out when you apply to places like Hackney Borough Council.
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We think you need these skills to ace Business Support Officer in London
Some tips for your application 🫡
Show Us Your Leadership Skills:In the corporate leadership and management field, it's essential to highlight your leadership experience. Use your CV to flesh out examples of how you've led teams to success or managed significant projects. We want to see specific instances where your actions made a tangible difference in your previous roles!
Quantify Your Achievements:Numbers talk, especially in management! When detailing your achievements in your CV or cover letter, don’t just say you improved team performance. Instead, say you boosted productivity by 30% over six months through effective strategy implementation. This makes your application pop and shows us what you can bring to Hackney Borough Council.
Craft a Compelling Cover Letter:Your cover letter is your chance to narrate your professional journey. We’re looking for motivation and a clear understanding of what corporate leadership means to you. Dive into your aspirations and how they align with the values and vision of Hackney Borough Council. Make it personal – we want to get to know you!
Tailor Your CV for Management Roles:Ensure your CV reflects the management skills that are essential for this role. Focus on competencies like strategic planning, team building, and problem-solving. Use a clean layout, and don’t forget to align your experiences with those keywords mentioned in the job listing. This will help you stand out from the crowd!
How to prepare for a job interview at Hackney Borough Council
✨Showcase Your Leadership Style
You’ll want to thoroughly convey your unique approach to leadership. During the interview with Hackney Borough Council, be ready to share real-life examples of how you've inspired and motivated teams in the past. Think about specific achievements that illustrate your strategic thinking and your ability to drive results.
✨Brush Up on Management Theories
Expect some technical questions related to management theories and practices. Brush up on concepts like transformational leadership, servant leadership, or situational leadership. Be prepared to discuss how you would apply these theories to the role at Hackney Borough Council, especially in the specific context of the challenges they’re currently facing.
✨Craft Your Vision for the Company
Since this is a full-time leadership role, spending time thinking about your vision for Hackney Borough Council could really set you apart. Consider potential strategies for growth and how you would lead teams towards achieving them. This shows not just enthusiasm, but also strategic foresight that they’ll likely be looking for in a candidate.
✨Emphasise Team Dynamics and Culture
In corporate leadership, team dynamics and organisational culture are everything. Be ready to discuss how you've fostered a positive work environment in previous roles. Bring up examples of how you've managed diverse teams effectively—this will resonate well at Hackney Borough Council as they’re likely seeking a candidate who can enhance their workplace culture.
