Leasehold Consultation and Billing Manager

Leasehold Consultation and Billing Manager

Full-Time 40000 - 50000 £ / year (est.) No working from home possible
Hackney Borough Council

At a Glance

  • Tasks: Lead a team to enhance leasehold consultation and billing services for residents.
  • Company: Hackney Council, a progressive local authority in London.
  • Benefits: Inclusive workplace, flexible working options, and opportunities for professional growth.
  • Other info: Join a diverse team committed to equality and community service.
  • Why this job: Make a real difference in residents' lives while developing your leadership skills.
  • Qualifications: Strong knowledge of leasehold legislation and proven leadership experience.

The predicted salary is between 40000 - 50000 £ per year.

Hackney Council, a leading local authority in London, manages 9,749 homeownership properties through its Homeownership Services department.

Key Responsibilities

  • Support the Head of Homeownership Services in shaping the service to meet residents’ needs.
  • Ensure compliance with all relevant legislation affecting leasehold consultation and major works billing.
  • Implement strategic and operational improvements to increase efficiency and accuracy.
  • Lead and manage a team to deliver on the service improvement agenda.

Key Qualifications

  • In‑depth knowledge of leasehold consultation and major works billing legislation.
  • Proven experience of leadership and people management.
  • Strong relationship‑building skills with internal and external stakeholders.
  • Experience designing and developing systems, processes, and procedures that enhance efficiency and accuracy.

Equality, Diversity and Inclusion

Hackney Council works to eradicate discrimination on the basis of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, sexual orientation and social class. We welcome applications from all backgrounds, including disabled people and those seeking flexible working arrangements.

Leasehold Consultation and Billing Manager employer: Hackney Borough Council

Hackney Council is an exceptional employer that prioritises the needs of its residents while fostering a supportive and inclusive work environment. With a strong commitment to employee development, staff can expect numerous growth opportunities and a culture that values diversity and collaboration. Located in vibrant London, employees benefit from a dynamic community and the chance to make a meaningful impact in local governance.

Hackney Borough Council

Contact Details:

Hackney Borough Council Recruitment Team

We think you need these skills to ace Leasehold Consultation and Billing Manager

Leasehold Consultation Knowledge
Major Works Billing Legislation
Leadership Skills
People Management
Relationship-Building
Stakeholder Engagement
System Design and Development