Employee Relations Officer

Employee Relations Officer

Full-Time 36000 - 60000 £ / year (est.) No home office possible
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Hackney Borough Council

At a Glance

  • Tasks: Lead employee relations, manage complex cases, and ensure fair workplace practices.
  • Company: Join the diverse and high-performing London Borough of Hackney.
  • Benefits: Fixed-term contract until 2027 with opportunities for professional growth.
  • Why this job: Make a real difference in people's lives while promoting fairness and inclusion.
  • Qualifications: Experience in HR and strong knowledge of UK employment law required.
  • Other info: Flexible working options available; we value diversity and inclusion.

The predicted salary is between 36000 - 60000 £ per year.

Fixed-Term Contract / Secondment opportunity until 30 July 2027.

The London Borough of Hackney is recognised as one of the UK’s most diverse and highest-performing local authorities. We thrive on challenge and change, driven by our core values: Open, Inclusive, Ambitious, Pioneering, and Proactive. We are seeking an experienced and compassionate HR professional to join our team as an Employee Relations Officer on a fixed term basis until 30 July 2027. This is a pivotal role for an individual who is passionate about people and committed to ensuring fairness, legal compliance, and positive working relationships across the Council.

The ideal candidate is someone who approaches ER not just as a compliance function, but as an opportunity to be a trusted partner, solving complex people issues with sensitivity and expertise.

The Opportunity:

Key Responsibilities

  • You will act as the specialist lead for Employee Relations, ensuring the consistent and legally compliant application of employment policies and best practice.
  • Expert Case Management: Provide specialist advice and leadership on a diverse and complex caseload, including conduct, performance, sickness absence, maternity, and settlement agreements.
  • Leading Investigations: Plan, project manage, and lead thorough, objective internal investigations into serious and complex disciplinary and grievance matters, ensuring procedural fairness for all parties.
  • Policy & Governance: Contribute to the review and development of HR policies and processes, keeping them fully aligned with current and forthcoming UK employment legislation and case law.
  • Stakeholder Partnership: Collaborate effectively with departmental managers, legal counsel, and Trade Union representatives during formal negotiations and consultations.
  • Manager Capability: Support the wider HR team in building the confidence and expertise of line managers across the Council to handle ER issues constructively.

What You Will Bring

We are looking for a highly competent professional who is Proud of Hackney and can demonstrate:

  • Specialist Knowledge: A deep, current understanding of UK employment legislation and case law, and extensive experience in applying best practice employment policies and procedures in a large, complex organisation.
  • Advisory Expertise: Proven experience in advising and partnering with management at all levels on the full spectrum of complex employee relations issues.
  • Key Skills: Strong influencing, negotiation, and problem-solving skills, with a demonstrable ability to balance legal risk with human impact. Exceptional tact, discretion, and communication skills are essential for managing highly confidential information.

As a Council, our most outstanding asset is our staff, who are highly dedicated to serving our residents and committed to our goals as an organisation. If you want to work in a place where you can represent our values so we achieve the best for our residents, please click on the apply button below.

We operate a fair and open anonymous selection process. Therefore, we do not accept supporting statements or CV’s. To proceed with your application, you will need to create an account and submit your application. As part of the application process, you will need to complete a number of competency based questions. These questions allow you to demonstrate your suitability for the role and provide examples of your skills, knowledge and experience outlined in the job description.

We understand the benefits of using AI in the workplace. However, if you are thinking of using this tool to submit your application, we ask you to think about what value it will add. AI tools tend to lack the personal touch and authenticity we value in candidates. We encourage you to showcase your unique knowledge and skills using your own voice. This application process replaces a supporting statement.

Prior to applying for a vacancy for a secondment opportunity, please liaise with your line manager and inform them of your interest in applying for the role.

Closing date for applications: 29 March 2026 (22:59)

Interview date: 09 April 2026

We are also working towards our vision, which is to be a place for everyone; where residents and staff can be proud; a place that celebrates diversity and where everyone can feel valued, included and involved. In order to achieve this, we look for people who are: Proud; Ambitious; Pioneering; Open; Proactive; Inclusive.

Hackney Council works to eradicate discrimination on the basis of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, and sexual orientation. We also recognise that people can be disadvantaged by their social and economic circumstances, so we will also work to eliminate discrimination and disadvantage caused by social class. We also welcome those interested in flexible working. We particularly welcome applications from disabled people, as this group is currently under represented in our workforce.

The Council has a dedicated employment support service (Hackney Works), which offers Hackney residents guidance in relation to applying for jobs. If you are thinking about applying for a job, please contact the Hackney Works team to find out what support is available: hackneyworks@hackney.gov.uk

Employee Relations Officer employer: Hackney Borough Council

The London Borough of Hackney is an exceptional employer, renowned for its commitment to diversity and inclusion, making it a vibrant place to work. With a strong focus on employee development and a supportive work culture, staff are empowered to thrive in their roles while contributing to the community. The Council values its employees as its greatest asset, offering opportunities for professional growth and a chance to make a meaningful impact in the lives of residents.
Hackney Borough Council

Contact Detail:

Hackney Borough Council Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Employee Relations Officer

✨Tip Number 1

Get to know the company culture! Before your interview, do a bit of research on Hackney Council's values and how they align with your own. This will help you connect with the interviewers and show that you're genuinely interested in being part of their team.

✨Tip Number 2

Practice makes perfect! Prepare for those competency-based questions by thinking of specific examples from your past experiences that showcase your skills in employee relations. We all know that real-life stories resonate better than generic answers.

✨Tip Number 3

Be yourself! While it’s important to demonstrate your expertise, don’t forget to let your personality shine through. Hackney Council values authenticity, so showing your true self can make a lasting impression.

✨Tip Number 4

Follow up after your interview! A quick thank-you email can go a long way in reinforcing your interest in the role. Plus, it shows that you’re proactive and engaged, which is exactly what they’re looking for!

We think you need these skills to ace Employee Relations Officer

Employee Relations Expertise
UK Employment Legislation Knowledge
Case Management
Investigative Skills
Policy Development
Stakeholder Engagement
Negotiation Skills
Influencing Skills
Problem-Solving Skills
Communication Skills
Discretion and Tact
Advisory Skills
Managerial Support
Sensitivity in Handling Issues

Some tips for your application 🫡

Be Authentic: When filling out your application, let your personality shine through! We want to hear your unique voice and experiences, so avoid using AI tools that might strip away that personal touch.

Showcase Your Skills: Make sure to highlight your relevant skills and experiences in the competency-based questions. Use specific examples that align with the job description to demonstrate how you embody our values and can contribute to the team.

Follow the Guidelines: Remember, we don’t accept CVs or supporting statements, so stick to the application format provided. This helps us ensure a fair and open selection process for everyone!

Apply Through Our Website: Don’t forget to apply through our website! It’s the easiest way to submit your application and ensures it gets to the right place. Plus, you’ll be part of a community that values diversity and inclusion.

How to prepare for a job interview at Hackney Borough Council

✨Know Your Employment Legislation

Brush up on your knowledge of UK employment legislation and case law. Being well-versed in these areas will not only help you answer questions confidently but also demonstrate your expertise as a potential Employee Relations Officer.

✨Prepare Real-Life Examples

Think of specific instances where you've successfully managed complex employee relations issues. Use the STAR method (Situation, Task, Action, Result) to structure your responses, showcasing your advisory expertise and problem-solving skills.

✨Showcase Your Soft Skills

Highlight your communication, negotiation, and influencing skills during the interview. These are crucial for the role, so be ready to discuss how you've used them to build positive working relationships and resolve conflicts in the past.

✨Align with Their Values

Familiarise yourself with the core values of the London Borough of Hackney: Open, Inclusive, Ambitious, Pioneering, and Proactive. Be prepared to discuss how your personal values align with theirs and how you can contribute to their vision of a diverse and inclusive workplace.

Employee Relations Officer
Hackney Borough Council
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