Co-Production & Engagement Officer

Fixed Term / Secondment Opportunity – 12 Months

Hackney is one of the most dynamic and progressive local authorities in the UK. We are a resilient, vibrant, and creative borough in the heart of London, with strong, diverse communities and a powerful set of shared values.

Over the past twenty years, the Council has built up first-class services, outstanding public infrastructure, and a reputation for excellence, innovation, and ambition. We are leading the way on essential work such as our fight for equity in Hackney with a particular focus on becoming an actively anti-racist borough. But the work doesn’t stop there; we are proactive in our approach to bringing fairness to all aspects of life including gender, neurodiversity and across the poverty divide.

Adult Social Care’s vision: Building on Strengths, Making Connections

“We want you to achieve what matters to you, in partnership with our communities in Hackney. Where you need support, together we can find a solution that keeps you safe, well and independent.”

• Working together
• Communicate honestly
• Accountable and learning

The Transformation Team is a dynamic and creative team with a unique role in shaping how Adult Social Care evolves. We work alongside residents, staff and partners to deliver ambitious programmes of change that improve outcomes, embed innovation and strengthen our culture of collaboration. Co-production is central to everything we do.

We are looking for a passionate and experienced Co-production & Engagement Officer to champion meaningful involvement across Adult Social Care. This is an exciting opportunity to influence how services are designed, reviewed and improved by ensuring that people with lived experience are genuine partners in decision-making.

Working across a wide range of transformation programmes and service improvement, you will support colleagues to embed co-production into projects, develop creative and accessible engagement approaches, build staff capability through guidance and training and ensure that the impact of co-production is evidenced across the organisation. You will also work closely with residents, carers, community organisations, health partners and other stakeholders to strengthen relationships and ensure diverse voices shape the future of Adult Social Care in Hackney.

This role will also play an important part in supporting our commitment to equality, inclusion and anti-racist practice, ensuring our approaches to engagement actively reduce inequalities and enable participation from communities whose voices are too often underrepresented.

We’re looking for someone who:

• Has experience of leading co-production, engagement or participation programmes within Adult Social Care, the NHS, local government or a similar public service environment.
• Is passionate about empowering people with lived experience and understands how meaningful co-production leads to better services and better outcomes.
• Has excellent facilitation, communication and relationship-building skills, with the ability to work confidently with residents, staff, senior leaders and partner organisations.
• Can design and deliver accessible engagement activities using a range of approaches, from workshops and focus groups to one-to-one conversations and community events.
• Has experience of supporting service improvement or transformation programmes and can balance multiple priorities while maintaining a strong focus on delivery.
• Understands equality, inclusion and anti-racist practice, and is committed to ensuring all residents have opportunities to influence the services they use.
• Is confident developing guidance, delivering training and supporting colleagues to embed co-production into everyday practice.

This is an opportunity to make a lasting impact on how Adult Social Care works with residents, helping us build services that are designed with people, not for them.

As a Council, our most outstanding asset is our staff, who are highly dedicated to serving our residents and committed to our goals as an organisation.

Closing date for applications: 12 August 2026 (22.59)

Interview date: TBC

We are also working towards our vision, which is to be a place for everyone; where residents and staff can be proud; a place that celebrates diversity and where everyone can feel valued, included and involved. In order to achieve this, we look for people who are: Proud; Ambitious; Pioneering; Open; Proactive; Inclusive.

Hackney Council works to eradicate discrimination on the basis of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, and sexual orientation. We also recognise that people can be disadvantaged by their social and economic circumstances, so we will also work to eliminate discrimination and disadvantage caused by social class. We also welcome those interested in flexible working. We particularly welcome applications from disabled people, as this group is currently under represented in our workforce.

The Council has a dedicated employment support service (Hackney Works), which offers Hackney residents guidance in relation to applying for jobs. If you are thinking about applying for a job, please contact the Hackney Works team to find out what support is available: hackneyworks@hackney.gov.uk