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For Companies At a Glance
- Tasks: Lead a diverse team, deliver exceptional customer service, and drive sales performance.
- Company: Join Hackett, a renowned brand known for its stylish menswear and global presence.
- Benefits: Enjoy staff discounts, monthly commissions, career growth opportunities, and access to exclusive perks.
- Why this job: Be part of a vibrant team, enhance your skills, and make a positive impact in retail.
- Qualifications: 2+ years in retail or tailoring; experience in tailoring is essential.
- Other info: Uniform provided, with opportunities for personal development and team-building activities.
The predicted salary is between 30000 - 42000 £ per year.
Your mission: Contribute to the achievement of the store's objectives through effective sales skills and customer service while promoting the brand image.
What we offer:
- Work in an inspiring and diverse team with colleagues from all over the world.
- Uniform provided by the company.
- Staff discounts across all AWWG brands in Europe.
- Monthly commissions based on sales performance.
- Opportunities for career growth and personal development, including moving from retail to corporate roles.
- Access to Perkbox for perks and discounts.
- Life assurance.
- And many other benefits such as team building, cost-effective commuting options, free courses, and exclusive event invitations.
Your objectives:
- Customer Service: Resolve customer inquiries and exceed expectations. Serve multiple clients using standard procedures. Manage transactions efficiently. Maintain comprehensive product knowledge.
- Sales: Achieve personal and store sales goals based on KPIs.
- Store Image: Maintain store appearance per company standards. Organize stock and accessories rooms. Minimise stock loss. Replenish stock promptly.
- Professional Behavior: Follow dress code. Participate in staff meetings. Build good relationships with colleagues and management. Assist in training staff. Follow health and safety guidelines. Represent the brand positively.
- Store Management: Open and close the store as needed. Handle administrative tasks.
Requirements
What you need to succeed:
- At least 2 years of experience in retail or tailoring.
- Experience in tailoring is essential.
- Training experience is a plus.
- Additional languages are desirable.
What we expect:
- The Hackett spirit!
- Adaptability and flexibility.
- Results-oriented mindset.
- Negotiation and influence skills.
- Analytical thinking.
- Leadership qualities.
Supervisor - Hackett London Regent Street employer: Hackett
Contact Detail:
Hackett Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Supervisor - Hackett London Regent Street
✨Tip Number 1
Familiarise yourself with Hackett's brand values and product range. Understanding their tailoring expertise and customer service philosophy will help you connect better during interviews and demonstrate your genuine interest in the role.
✨Tip Number 2
Network with current or former employees of Hackett, especially those in supervisory roles. They can provide valuable insights into the company culture and expectations, which can give you an edge in your application process.
✨Tip Number 3
Prepare to discuss specific examples from your past retail experience that showcase your sales achievements and customer service skills. Highlighting measurable results can make a strong impression on hiring managers.
✨Tip Number 4
Demonstrate your leadership qualities by sharing experiences where you've successfully trained or mentored others. This will show that you're not only capable of managing tasks but also of developing your team, aligning with Hackett's focus on career growth.
We think you need these skills to ace Supervisor - Hackett London Regent Street
Some tips for your application 🫡
Understand the Role: Before applying, make sure to thoroughly read the job description for the Supervisor position at Hackett. Understand the key responsibilities and required skills, especially the emphasis on customer service and sales.
Tailor Your CV: Highlight your relevant experience in retail or tailoring, focusing on achievements that demonstrate your sales skills and customer service excellence. Use specific examples to showcase how you've met KPIs in previous roles.
Craft a Compelling Cover Letter: Write a cover letter that reflects your passion for the brand and your understanding of its values. Mention your adaptability, leadership qualities, and any additional languages you speak, as these are desirable traits for the role.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial in a supervisory role.
How to prepare for a job interview at Hackett
✨Showcase Your Retail Experience
Make sure to highlight your previous retail or tailoring experience during the interview. Be prepared to discuss specific examples of how you've successfully met sales goals or resolved customer inquiries in the past.
✨Demonstrate Product Knowledge
Familiarise yourself with Hackett's product range and brand values before the interview. Showing that you understand their offerings and can speak confidently about them will impress the interviewers.
✨Exhibit Leadership Qualities
Since the role involves some supervisory responsibilities, be ready to discuss any leadership experiences you have. Share examples of how you've trained staff or managed a team to achieve objectives.
✨Emphasise Adaptability and Flexibility
Hackett values adaptability, so prepare to share instances where you've successfully navigated changes or challenges in a retail environment. This will demonstrate your ability to thrive in a dynamic setting.
