At a Glance
- Tasks: Lead a dynamic team, drive sales, and ensure exceptional customer experiences.
- Company: Join AWWG, the global fashion group behind iconic brands like Hackett and Pepe Jeans.
- Benefits: Enjoy staff discounts, commissions, career growth opportunities, and exclusive perks.
- Why this job: Be part of a creative, inclusive culture that values your passion and attention to detail.
- Qualifications: Fluent English, 3+ years management experience, strong communication, and leadership skills required.
- Other info: Stylish uniform provided and access to free courses and exciting events.
The predicted salary is between 36000 - 60000 £ per year.
At Hackett, we believe that every stitch is a work of art. Whatever your career path, we strive to nurture talent and care in every department, prioritising creativity, quality and our attention to detail at every stage of the production process. If you are creative at heart, possess meticulous attention to detail and appreciate ingenuity and British heritage, join our team today and embark on a new adventure.
We are seeking talented individuals to lead our new teams. If you are a dynamic, passionate, and experienced Store Manager, this is your opportunity. Your main goals as a Store Manager are to lead the store team to achieve sales aligned with our brand objectives. Additionally, to ensure the team has strong brand knowledge and provides a positive client experience through exceptional customer service. Our aim is for every client to feel and share our brand identity, encouraging them to return to our stores.
Working with us comes with attractive benefits designed to enhance your professional and personal life. Here's what you can look forward to:
- Work in an inspiring and diverse team from all over the world within an inclusive culture.
- Uniform: Enjoy a stylish and professional uniform provided by the company.
- Discounts: Staff discounts across all AWWG brands in Europe.
- Commissions: Monthly commission system; the more you sell, the more you earn.
- Career Growth: Opportunities for progression and personal development, including moving from retail to corporate roles.
- Access to Perkbox: An exclusive platform offering various perks and discounts.
- Life assurance.
- And many other benefits such as team building and engagement, cost-effective commuting options, free courses on various topics, and exclusive invitations to events in collaboration with our brand partners!
Key responsibilities:
- Team management: Lead and motivate your sales team, fostering passion for the brand and providing tools for personal development.
- Sales: Develop sales strategies, achieve commercial KPIs, and maintain a strong brand image throughout the sales process.
- Customer experience: Attract and build customer loyalty by paying attention to every detail and offering high-quality service.
- Shop administration: Ensure compliance with procedures such as inventories, stock management, cash register, and daily reports.
Requirements:
- Fluent English (high level)
- At least three years of management experience
- Excellent communication and leadership skills
- Attention to detail and strong customer service skills
- Ability to train the team and meet KPI targets
Store Manager - Hackett London employer: Hackett
Contact Detail:
Hackett Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Store Manager - Hackett London
✨Tip Number 1
Familiarise yourself with Hackett's brand identity and values. Understanding their commitment to British heritage and quality will help you align your leadership style with their expectations, making you a more attractive candidate.
✨Tip Number 2
Showcase your experience in team management by preparing examples of how you've successfully motivated and developed your team in previous roles. This will demonstrate your capability to lead the store team effectively.
✨Tip Number 3
Research current retail trends and customer service best practices. Being knowledgeable about the latest strategies can set you apart and show that you're proactive about enhancing the customer experience.
✨Tip Number 4
Network with current or former employees of Hackett if possible. Gaining insights from their experiences can provide you with valuable information about the company culture and expectations, which you can leverage during your discussions.
We think you need these skills to ace Store Manager - Hackett London
Some tips for your application 🫡
Understand the Brand: Familiarise yourself with Hackett's brand identity, values, and product offerings. This will help you tailor your application to reflect your alignment with their ethos of creativity, quality, and British heritage.
Highlight Relevant Experience: Emphasise your management experience and any previous roles in retail. Be specific about your achievements in sales, team leadership, and customer service to demonstrate your capability as a Store Manager.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the brand and your understanding of the role. Use specific examples from your past experiences to illustrate how you can lead a team and enhance customer loyalty.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any errors or typos. A polished application reflects your attention to detail, which is crucial for the Store Manager position.
How to prepare for a job interview at Hackett
✨Show Your Passion for the Brand
Make sure to express your enthusiasm for Hackett and its values during the interview. Share specific examples of how you appreciate British heritage and creativity in fashion, as this aligns with their brand identity.
✨Demonstrate Leadership Skills
Prepare to discuss your previous management experiences. Highlight how you've successfully led teams, motivated staff, and achieved sales targets. Use concrete examples to illustrate your leadership style and effectiveness.
✨Emphasise Customer Service Excellence
Since customer experience is a key focus for Hackett, be ready to talk about how you've enhanced customer loyalty in past roles. Share strategies you've implemented to ensure high-quality service and attention to detail.
✨Prepare Questions About Team Development
Show your interest in team management by preparing thoughtful questions about how Hackett supports employee growth and development. This demonstrates your commitment to fostering a positive work environment and aligns with their focus on personal development.