Store Manager - Hackett Chesire Oaks
Store Manager - Hackett Chesire Oaks

Store Manager - Hackett Chesire Oaks

Ellesmere Port Full-Time 36000 - 60000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead a dynamic team to achieve sales and provide exceptional customer service.
  • Company: Hackett is a renowned fashion brand celebrating British heritage and creativity.
  • Benefits: Enjoy unlimited commissions, staff discounts, and career growth opportunities.
  • Why this job: Join a diverse team and make a real impact on customer experiences.
  • Qualifications: Fluent English, two years of management experience, and strong leadership skills required.
  • Other info: Work in an inspiring environment with colleagues from around the globe.

The predicted salary is between 36000 - 60000 £ per year.

Hackett London (Retail)

Job description

About us:

At Hackett, we believe that every stitch is a work of art. Whatever your career path, we strive to nurture talent and care in every department, prioritising creativity, quality and our attention to detail at every stage of the production process.

If you are creative at heart, possess meticulous attention to detail and appreciate ingenuity and British heritage, join our team today and embark on a new adventure.

What we are looking for:

We are looking for a dynamic and experienced Store Manager to lead our team.

Your main goals as a Store Manager are to lead the store team to achieve sales
aligned with our brand objectives. As well, to ensure that the team has a strong brand knowledge and assures a positive client experience by providing exceptional customer service. Our dream is that every client feels and shares our brand identity, in a way that they are willing to come back again to our stores.

To make this happen, we need you!

What we offer:

Working with us comes with a host of attractive benefits designed to enhance your professional and personal life. Here\’s what you can look forward to:

  • Career growth opportunities. We believe in internal mobility. You’ll have real chances to grow within the company, including the possibility to move from retail to corporate roles.
  • Unlimited commissions. The more you sell, the more you earn — no limits.
  • Benefits and staff discounts.
  • Full seasonal uniform allowance. Feel good and look great — we provide a professional and stylish uniform every season.
  • A diverse, international, and inspiring team. Work alongside colleagues from all over the world in a dynamic and inclusive environment.
  • Key responsibilities of the role:

  • Team management: Lead and transmit with enthusiasm the passion for the
    brand to your sales team, giving them all the tools to encourage the internal
    development of each of the people who work with you.
  • Sales: Leads sales strategies, as well as the achievement of commercial
    objectives and KPIS, involving the sales team through action plans, always
    guaranteeing a careful brand image throughout the sales process.
  • Customer experience: Attracts and builds customer loyalty paying attention to
    every detail, offering the highest quality service.
  • Shop administration: Ensures compliance with procedures such as inventories,
    stock management, cash register, daily reports, etc.
  • Requirements

    What you need to succeed in this role:

  • Fluent English (high level)
  • At least, two years of previous management experience
  • Amazing communications and leadership skills
  • Attention to detail and strong customer service expertise
  • Ability to train the team and achieve KPI results
  • AWWG is the global fashion group behind the brands Pepe Jeans London, Hackett, and Façonnable. We are also Iberia Brand Agency for PVH (Tommy Hilfiger, Calvin Klein) and G-III (DKNY; Donna Karan, Karl Lagerfeld).

    Store Manager - Hackett Chesire Oaks employer: Hackett

    At Hackett, we pride ourselves on fostering a vibrant and inclusive work culture that values creativity and attention to detail. As a Store Manager in Ellesmere Port, you'll enjoy exceptional career growth opportunities, unlimited commission potential, and a supportive team environment that celebrates diversity. Join us to lead a passionate team and provide an outstanding customer experience while representing a brand steeped in British heritage.
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    Contact Detail:

    Hackett Recruiting Team

    StudySmarter Expert Advice 🤫

    We think this is how you could land Store Manager - Hackett Chesire Oaks

    ✨Tip Number 1

    Familiarise yourself with Hackett's brand identity and values. Understanding their commitment to British heritage and quality will help you align your leadership style with their expectations, making you a more attractive candidate.

    ✨Tip Number 2

    Showcase your previous management experience by preparing specific examples of how you've successfully led teams in the past. Highlight any sales strategies you've implemented that resulted in exceeding KPIs, as this is crucial for the Store Manager role.

    ✨Tip Number 3

    Demonstrate your customer service expertise by sharing stories of how you've enhanced customer experiences in previous roles. This will show that you understand the importance of client loyalty and can contribute to Hackett's goal of providing exceptional service.

    ✨Tip Number 4

    Network with current or former employees of Hackett if possible. Engaging with them can provide insights into the company culture and expectations, which can be invaluable during interviews and help you stand out as a candidate.

    We think you need these skills to ace Store Manager - Hackett Chesire Oaks

    Leadership Skills
    Sales Strategy Development
    Customer Service Excellence
    Team Management
    Attention to Detail
    Communication Skills
    Inventory Management
    Cash Handling
    Performance Monitoring
    Training and Development
    Problem-Solving Skills
    Commercial Awareness
    Client Relationship Management
    Adaptability

    Some tips for your application 🫡

    Understand the Brand: Before applying, take some time to understand Hackett's brand values and heritage. This will help you tailor your application to reflect your alignment with their vision and demonstrate your passion for the brand.

    Highlight Relevant Experience: In your CV and cover letter, emphasise your previous management experience and any specific achievements in sales or customer service. Use quantifiable results to showcase how you've successfully led teams and met KPIs in the past.

    Craft a Compelling Cover Letter: Write a personalised cover letter that not only outlines your qualifications but also expresses your enthusiasm for the role. Mention why you want to work at Hackett and how you can contribute to enhancing the customer experience.

    Proofread Your Application: Before submitting, carefully proofread your application materials. Check for spelling and grammatical errors, and ensure that your documents are well-structured and professional. A polished application reflects your attention to detail, which is crucial for this role.

    How to prepare for a job interview at Hackett

    ✨Show Your Passion for the Brand

    Make sure to express your enthusiasm for Hackett and its values during the interview. Share specific examples of how you appreciate their attention to detail and British heritage, as this will demonstrate that you align with their brand identity.

    ✨Highlight Your Leadership Experience

    Prepare to discuss your previous management roles in detail. Focus on your ability to lead a team, achieve sales targets, and foster a positive customer experience. Use concrete examples to illustrate your leadership style and successes.

    ✨Demonstrate Customer Service Expertise

    Be ready to talk about your approach to customer service. Share instances where you went above and beyond to ensure customer satisfaction, as this is crucial for the Store Manager role at Hackett.

    ✨Prepare for Scenario-Based Questions

    Expect questions that assess your problem-solving skills and decision-making abilities. Think of scenarios related to team management, sales strategies, and customer interactions, and be prepared to explain how you would handle them effectively.

    Store Manager - Hackett Chesire Oaks
    Hackett
    Location: Ellesmere Port
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    H
    • Store Manager - Hackett Chesire Oaks

      Ellesmere Port
      Full-Time
      36000 - 60000 £ / year (est.)
    • H

      Hackett

      100-200
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