At a Glance
- Tasks: Engage customers, drive sales, and maintain shop standards.
- Company: Hackett is a renowned British fashion brand focused on quality and creativity.
- Benefits: Enjoy stylish uniforms, discounts, commissions, career growth, life assurance, and exclusive perks.
- Why this job: Join a creative team, enhance your skills, and make a positive impact in fashion retail.
- Qualifications: Two years of fashion retail experience; enthusiasm for fashion and strong teamwork skills required.
- Other info: Opportunities for progression from retail to corporate roles available.
The predicted salary is between 28800 - 43200 Β£ per year.
About us: At Hackett, we believe that every stitch is a work of art. Whatever your career path, we strive to nurture talent and care in every department, prioritising creativity, quality and our attention to detail at every stage of the production process. If you are creative at heart, possess meticulous attention to detail and appreciate ingenuity and British heritage, join our team today and embark on a new adventure. If you want to join our team and grow with us, apply today.
What we offer? Working with us comes with a host of attractive benefits designed to enhance your professional and personal life. Hereβs what you can look forward to:
- Uniform: Enjoy a stylish and professional uniform provided by the company.
- Discounts: We offer a staff discount across all AWWG brands in Europe.
- Commissions: Best-in-class commission system where the more you sell, the more you earn. Additionally, our rewards and recognition system allows team members to earn extra prizes and rewards for exceptional performance.
- Career Growth Opportunities: Take advantage of significant opportunities for career progression and personal growth within the company, including the possibility of moving from retail to corporate roles.
- Life Assurance: We provide life assurance for all team members.
- And many other benefits such as team building and engagement, cost effective commuting options, access to exclusive perks and discounts through Perkbox, free courses on a variety of topics and fields through our platform or exclusive invitations for our events in collaboration with our brand partners!
What we are looking for: We are looking for a fashion passionate Sales Consultant to join our team! Your main goals as a Sales Consultant are to create a memorable brand experience for our customers, transmitting enthusiastically the passion for the brand, and helping them to find what they are looking for with a kind and helpful attitude. As well as to achieve the store's objectives, and last but not least, to keep the shop properly ordered and up to date with the necessary products. Our dream is that every client feels and shares our brand identity, in a way that they are willing to come back again to our stores. To make this happen, we need you!
Key responsibilities of the role:
- Customer experience: Attract and retain customers, paying attention to every detail and offering the highest quality service, reflecting the brand values.
- Sales: Achieve the commercial objectives of the shop and KPIs by transmitting the differential value of the brand to customers.
- Shop operations: Work as a team, carry out inventories, stock management, cash register, daily reports, among others, so that the point of sale runs smoothly.
- Shop image: Keep the shop properly ordered and up to date with the necessary products to offer to the customer.
- Cultural fit: Care for and be part of a positive team environment, encouraging collaboration and teamwork.
Requirements How we picture you: You are a helpful and kind person, you have a great attitude, you are enthusiastic, and you know how to connect with customers. You are curious about learning new skills and gaining product knowledge and of course, fashion is your passion and you transmit it!
What you need to succeed in this role:
- Minimum two years of relevant experience in fashion retail.
- English and other languages would be a plus.
- Strong team player and commercial mindset.
Sales Consultant/Key Holder (Full Time) - Hackett ICON O2 employer: Hackett
Contact Detail:
Hackett Recruiting Team
StudySmarter Expert Advice π€«
We think this is how you could land Sales Consultant/Key Holder (Full Time) - Hackett ICON O2
β¨Tip Number 1
Familiarise yourself with Hackett's brand values and heritage. Understanding their commitment to quality and British craftsmanship will help you connect with the brand during your interview.
β¨Tip Number 2
Prepare to showcase your customer service skills. Think of specific examples from your previous roles where you created memorable experiences for customers, as this aligns perfectly with what Hackett is looking for.
β¨Tip Number 3
Demonstrate your passion for fashion during your interactions. Be ready to discuss current trends and how they relate to Hackett's offerings, showing that you are not just knowledgeable but also genuinely enthusiastic about the industry.
β¨Tip Number 4
Highlight your teamwork experience. Since collaboration is key in retail, share instances where you successfully worked with others to achieve store goals or improve customer satisfaction.
We think you need these skills to ace Sales Consultant/Key Holder (Full Time) - Hackett ICON O2
Some tips for your application π«‘
Understand the Brand: Before applying, take some time to understand Hackett's brand values and heritage. This will help you tailor your application to reflect your passion for fashion and how you align with their ethos.
Craft a Tailored CV: Highlight your relevant experience in fashion retail, focusing on achievements that demonstrate your ability to attract and retain customers. Use specific examples to showcase your sales success and customer service skills.
Write a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the brand. Mention how your personal values align with Hackett's commitment to quality and creativity. Be sure to include why you are excited about the opportunity to contribute to their team.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for a role focused on customer experience and shop image.
How to prepare for a job interview at Hackett
β¨Show Your Passion for Fashion
Make sure to express your enthusiasm for fashion during the interview. Share personal experiences or stories that highlight your love for the industry, as this will resonate with Hackett's brand values.
β¨Demonstrate Customer Service Skills
Prepare examples of how you've provided exceptional customer service in previous roles. Highlight situations where you went above and beyond to create a memorable experience for customers, as this is crucial for the Sales Consultant role.
β¨Understand the Brand
Research Hackett's history, values, and product offerings before the interview. Being knowledgeable about the brand will show your commitment and help you connect better with the interviewers.
β¨Emphasise Teamwork
Since the role requires collaboration, be ready to discuss your experiences working in teams. Share specific examples of how you contributed to a positive team environment and achieved common goals.