At a Glance
- Tasks: Engage customers, drive sales, and maintain shop standards.
- Company: Hackett is a renowned British brand known for quality and creativity in fashion.
- Benefits: Enjoy stylish uniforms, discounts, commissions, career growth, life assurance, and exclusive perks.
- Why this job: Join a creative team that values passion, collaboration, and personal development in a vibrant retail environment.
- Qualifications: Two years of fashion retail experience; enthusiasm for fashion and strong teamwork skills required.
- Other info: Opportunities for progression from retail to corporate roles available.
The predicted salary is between 24000 - 36000 Β£ per year.
About us: At Hackett, we believe that every stitch is a work of art. Whatever your career path, we strive to nurture talent and care in every department, prioritising creativity, quality and our attention to detail at every stage of the production process. If you are creative at heart, possess meticulous attention to detail and appreciate ingenuity and British heritage, join our team today and embark on a new adventure. If you want to join our team and grow with us, apply today.
What we offer? Working with us comes with a host of attractive benefits designed to enhance your professional and personal life. Hereβs what you can look forward to:
- Uniform: Enjoy a stylish and professional uniform provided by the company.
- Discounts: We offer a staff discount across all AWWG brands in Europe.
- Commissions: Best-in-class commission system where the more you sell, the more you earn. Additionally, our rewards and recognition system allows team members to earn extra prizes and rewards for exceptional performance.
- Career Growth Opportunities: Take advantage of significant opportunities for career progression and personal growth within the company, including the possibility of moving from retail to corporate roles.
- Life Assurance: We provide life assurance for all team members.
- And many other benefits such as team building and engagement, cost effective commuting options, access to exclusive perks and discounts through Perkbox, free courses on a variety of topics and fields through our platform or exclusive invitations for our events in collaboration with our brand partners!
What we are looking for: We are looking for a fashion passionate Sales Consultant to join our team! Your main goals as a Sales Consultant are to create a memorable brand experience for our customers, transmitting enthusiastically the passion for the brand, and helping them to find what they are looking for with a kind and helpful attitude. As well as to achieve the store's objectives, and last but not least, to keep the shop properly ordered and up to date with the necessary products. Our dream is that every client feels and shares our brand identity, in a way that they are willing to come back again to our stores. To make this happen, we need you!
Key responsibilities of the role:
- Customer experience: Attract and retain customers, paying attention to every detail and offering the highest quality service, reflecting the brand values.
- Sales: Achieve the commercial objectives of the shop and KPIs by transmitting the differential value of the brand to customers.
- Shop operations: Work as a team, carry out inventories, stock management, cash register, daily reports, among others, so that the point of sale runs smoothly.
- Shop image: Keep the shop properly ordered and up to date with the necessary products to offer to the customer.
- Cultural fit: Care for and be part of a positive team environment, encouraging collaboration and teamwork.
Requirements How we picture you: You are a helpful and kind person, you have a great attitude, you are enthusiastic, and you know how to connect with customers. You are curious about learning new skills and gaining product knowledge and of course, fashion is your passion and you transmit it!
What you need to succeed in this role:
- Minimum two years of relevant experience in fashion retail.
- English and other languages would be a plus.
- Strong team player and commercial mindset.
Sales Consultant - Hackett London One New Change employer: Hackett
Contact Detail:
Hackett Recruiting Team
StudySmarter Expert Advice π€«
We think this is how you could land Sales Consultant - Hackett London One New Change
β¨Tip Number 1
Familiarise yourself with Hackett's brand identity and values. Understanding their focus on British heritage and craftsmanship will help you connect with customers and demonstrate your passion for the brand during your interactions.
β¨Tip Number 2
Prepare to showcase your customer service skills. Think of examples from your previous experience where you went above and beyond to create a memorable shopping experience, as this aligns perfectly with the role's emphasis on customer satisfaction.
β¨Tip Number 3
Brush up on your knowledge of current fashion trends and products offered by Hackett. Being able to discuss these topics confidently will not only impress your interviewers but also show your genuine interest in the role.
β¨Tip Number 4
Network with current or former employees of Hackett if possible. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach and stand out during the selection process.
We think you need these skills to ace Sales Consultant - Hackett London One New Change
Some tips for your application π«‘
Understand the Brand: Before applying, take some time to understand Hackett's brand values and heritage. Familiarise yourself with their products and customer service philosophy, as this will help you tailor your application to reflect their ethos.
Tailor Your CV: Make sure your CV highlights relevant experience in fashion retail, particularly any roles where you've demonstrated a strong customer service focus. Use specific examples that showcase your ability to connect with customers and achieve sales targets.
Craft a Compelling Cover Letter: Write a cover letter that expresses your passion for fashion and your enthusiasm for the role. Mention how your skills align with the responsibilities outlined in the job description, such as creating memorable customer experiences and achieving sales objectives.
Showcase Your Personality: In your application, let your personality shine through. Hackett is looking for someone who is enthusiastic and kind, so make sure to convey your positive attitude and willingness to learn new skills in both your CV and cover letter.
How to prepare for a job interview at Hackett
β¨Show Your Passion for Fashion
Make sure to express your enthusiasm for fashion during the interview. Share personal experiences or stories that highlight your love for the industry, as this aligns with Hackett's values and will demonstrate your fit for the role.
β¨Emphasise Customer Experience
Prepare examples of how you've previously enhanced customer experiences in retail. Discuss specific situations where you went above and beyond to help a customer, as this is crucial for the Sales Consultant position.
β¨Demonstrate Team Spirit
Hackett values collaboration, so be ready to discuss your experience working in teams. Highlight instances where you contributed to a positive team environment or helped achieve collective goals.
β¨Know the Brand Inside Out
Research Hackett's brand identity, products, and values before the interview. Being knowledgeable about their offerings will not only impress your interviewers but also show your commitment to representing the brand effectively.