Personal Tailor Full Time - Hackett King Street
Personal Tailor Full Time - Hackett King Street

Personal Tailor Full Time - Hackett King Street

London Full-Time 28800 - 43200 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Create memorable experiences for customers while achieving sales targets.
  • Company: Join Hackett, a brand that values creativity and British heritage in fashion.
  • Benefits: Enjoy discounts, commissions, career growth, and access to exclusive perks.
  • Why this job: Be part of a dynamic team in a diverse culture, enhancing your skills and career.
  • Qualifications: Passion for fashion, retail experience, and exceptional customer service skills required.
  • Other info: Uniform provided, with opportunities for personal and professional development.

The predicted salary is between 28800 - 43200 £ per year.

Hackett London (Retail)

Job description

About us:

At Hackett, we believe that every stitch is a work of art. Whatever your career path, we strive to nurture talent and care in every department, prioritising creativity, quality and our attention to detail at every stage of the production process.

If you are creative at heart, possess meticulous attention to detail and appreciate ingenuity and British heritage, join our team today and embark on a new adventure.

What we are looking for:

We are looking for a Personal Tailor at our Hackett Savile Row Store to create a memorable brand experience for our customers and contribute to the achievement of the store\’s objectives through effective sales skills and customer service while promoting the brand image.

What we offer:

Working with us comes with a host of attractive benefits designed to enhance your professional and personal life. Here\’s what you can look forward to:

  • To work in an inspiring and dynamic team with colleagues from all over the world in a diverse and inclusive culture.
  • Uniform: Enjoy a stylish and professional uniform provided by the company.
  • Discounts: We offer a staff discount across all AWWG brands in Europe
  • Commissions: a monthly commission system where the more you sell, the more you earn.
  • Career Growth Opportunities: Take advantage of significant opportunities for career progression and personal growth within the company, including the possibility of moving from retail to corporate roles.
  • Access to Perkbox: Gain access to Perkbox, an exclusive platform offering various perks and discounts.
  • Life assurance.
  • And many other benefits such as team building and engagement, cost effective commuting options , free courses on a variety of topics and fields through our platform, or exclusive invitations for our events in collaboration with our brand partners!

    Key responsabilities

    Customer Focus

  • To personally demonstrate that the customer is key and that an impeccable customer service is our main priority.
  • To greet and acknowledges a customer immediately on entry to the store, in a polite and courteous manner and to maintain contact whilst they are in the store.
  • To engage with the customer in order to fully understand their needs and then provide the appropriate help and support to ensure an impeccable customer experience.
  • To develop excellent knowledge of up to date product and unique selling points to promote product benefits to our customers.
  • To provide advice and guidance to customers on our product and services to ensure we fill their expectations.
  • To immediately escalate customer’s request or problems to ensure they are resolved in line with company standards.
  • To live and breathe the seven Hackett values.
  • Achieve Results

  • To achieve personal and store sales targets.
  • To have an understanding of the store KPI’s and how to influence them.
  • Awareness of Brand image and Competitors.
  • To be proactive in ideas for increasing sales.
  • To use the mailing card and brochure to attract and retain customers.
  • To be fully aware of all the services we provide in store such as alterations, bespoke services, made to order, click and collect, etc…
  • To be fully aware of your best sellers
  • To always make suggestions for complimentary purchases (cross and up selling)
  • To carry out all sales transactions correctly and efficiently
  • To assist advise and help train other staff
  • Store and Stock Standards

  • To constantly replenish product on the shop floor to ensure VM standards are met.
  • To reduce stock loss in store by being aware of stock loss and prevention techniques
  • To maintain high standards of personal dress and appearance, presenting a professional, smart and tidy appearance.
  • To complete any other tasks that may be requested as and when required, depending on the changing needs of the business.
  • To be good ambassadors for the brand.
  • To develop and maintain good relationship with management and colleagues
  • Knowledge of company stock loss expectations
  • To ensure sales transactions are efficiently and accurately carried out.
  • Requirements

    Required experience:

  • Passion for fashion industry
  • Proven experience in clothing retail preferably in the premium or luxury sector
  • Impeccable customer service skills
  • Outstanding sales skills
  • Able to work within a team
  • Able to use initiative
  • Well presented
  • Above standard communication skills with an exceptional command of English
  • What do we expect from you?

  • The Hackett spirit!
  • Adaptability and Flexibility.
  • Results driven.
  • Negotiation and Influence.
  • Analytical thinking.
  • Team Leadership.
  • Personal Tailor Full Time - Hackett King Street employer: Hackett

    At Hackett, we pride ourselves on fostering a vibrant and inclusive work culture that celebrates creativity and craftsmanship. As a Personal Tailor in our prestigious Savile Row Store, you will not only enjoy competitive benefits such as a stylish uniform, generous staff discounts, and career growth opportunities, but also be part of a dynamic team that values your contributions and supports your professional journey. Join us in delivering exceptional customer experiences while embracing the rich heritage of British tailoring in the heart of London.
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    Contact Detail:

    Hackett Recruiting Team

    StudySmarter Expert Advice 🤫

    We think this is how you could land Personal Tailor Full Time - Hackett King Street

    ✨Tip Number 1

    Familiarise yourself with Hackett's brand values and heritage. Understanding their commitment to quality and British craftsmanship will help you connect with the brand during your interactions.

    ✨Tip Number 2

    Brush up on your customer service skills, particularly in a retail setting. Being able to demonstrate your ability to engage with customers and provide exceptional service will set you apart from other candidates.

    ✨Tip Number 3

    Prepare to discuss your previous experience in the fashion industry, especially in premium or luxury retail. Highlight specific examples of how you've contributed to sales targets or enhanced customer experiences.

    ✨Tip Number 4

    Showcase your passion for fashion by staying updated on current trends and competitors. This knowledge will not only impress during interviews but also demonstrate your commitment to the role.

    We think you need these skills to ace Personal Tailor Full Time - Hackett King Street

    Impeccable Customer Service Skills
    Outstanding Sales Skills
    Attention to Detail
    Knowledge of Fashion Industry
    Ability to Work in a Team
    Initiative and Proactivity
    Excellent Communication Skills
    Understanding of Store KPIs
    Product Knowledge
    Cross and Up Selling Techniques
    Stock Loss Prevention Techniques
    Professional Presentation
    Relationship Building with Colleagues and Management

    Some tips for your application 🫡

    Understand the Brand: Before applying, take some time to understand Hackett's brand values and heritage. This will help you tailor your application to reflect your alignment with their ethos of creativity, quality, and attention to detail.

    Highlight Relevant Experience: In your CV and cover letter, emphasise any previous experience in clothing retail, especially in the premium or luxury sector. Showcase your customer service skills and any achievements in sales to demonstrate your suitability for the role.

    Craft a Personalised Cover Letter: Write a cover letter that speaks directly to the role of Personal Tailor. Mention specific skills that relate to customer engagement and sales, and express your passion for fashion and how it aligns with Hackett's mission.

    Proofread Your Application: Before submitting, make sure to proofread your application for any spelling or grammatical errors. A well-presented application reflects your attention to detail, which is crucial for this role.

    How to prepare for a job interview at Hackett

    ✨Show Your Passion for Fashion

    Make sure to express your enthusiasm for the fashion industry during the interview. Share any relevant experiences or personal stories that highlight your love for clothing and style, as this will resonate well with Hackett's brand values.

    ✨Demonstrate Impeccable Customer Service Skills

    Prepare examples of how you've provided exceptional customer service in previous roles. Be ready to discuss specific situations where you went above and beyond to meet a customer's needs, as this is crucial for the Personal Tailor position.

    ✨Know the Brand Inside Out

    Research Hackett's history, values, and product offerings before the interview. Being knowledgeable about the brand will not only impress your interviewers but also help you align your answers with their expectations.

    ✨Highlight Your Sales Achievements

    Be prepared to discuss your sales experience and any targets you've met or exceeded in the past. Use specific metrics or examples to illustrate your success, as achieving sales targets is a key responsibility for this role.

    Personal Tailor Full Time - Hackett King Street
    Hackett
    Location: London
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    • Personal Tailor Full Time - Hackett King Street

      London
      Full-Time
      28800 - 43200 £ / year (est.)
    • H

      Hackett

      100-200
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