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- Tasks: Lead a passionate team, manage store operations, and ensure top-notch customer experiences.
- Company: Join Hackett London, a global leader in menswear with a rich British heritage.
- Benefits: Enjoy unlimited commissions, staff discounts, and a stylish uniform allowance.
- Why this job: Grow your career in a dynamic, international environment while making an impact in fashion.
- Qualifications: 3+ years in fashion retail, strong leadership skills, and a focus on customer satisfaction.
- Other info: Opportunities for internal mobility and career advancement await you!
The predicted salary is between 36000 - 60000 £ per year.
Who we are… At AWWG, transformation is embedded in our DNA. Founded in 1998 under the name of Pepe Jeans Group, with headquarters in Madrid, Spain, and design offices in London and Nice, this global fashion group integrates the iconic brands Pepe Jeans London, Hackett, and Façonnable. Hackett London, since 1983, has been a global benchmark in menswear, combining timeless British style with modern sophistication. Our success is due to having the right people on our team, and if you share our passion for fashion, commitment to excellence, and desire to grow, you could be the person we are looking for!
The project! As a Store Manager, you will have the opportunity to represent the brand’s image and values on the front line, being fully responsible for effectively managing store operations and the team. Additionally, you will ensure the highest level of customer satisfaction, achieve sales targets, manage inventory, and promote the development of the sales team.
Key responsibilities of the role:
- Team Management: Lead and convey passion for the business and the brand to the store team, providing them with all the necessary tools to foster their development.
- Sales: Lead sales strategies as well as the achievement of commercial objectives and KPIs, engaging the sales team through action plans, ensuring excellence throughout the sales process and brand image.
- Visual: Ensure the store complies with and implements visual guidelines in line with the brand image.
- Customer Experience: Attract and retain customers by paying attention to every detail, offering the highest quality customer experience.
- Administrative Management: Ensure compliance with procedures related to inventory, stock management, cash handling, daily reports, among others.
What we offer:
- Career growth opportunities. We believe in internal mobility. You’ll have real chances to grow within the company, including the possibility to move from retail to corporate roles.
- Unlimited commissions. The more you sell, the more you earn — no limits.
- Benefits and staff discounts.
- Full seasonal uniform allowance. Feel good and look great — we provide a professional and stylish uniform every season.
- A diverse, international, and inspiring team. Work alongside colleagues from all over the world in a dynamic and inclusive environment.
Requirements:
- Minimum of three years of relevant experience in fashion retail.
- English speaker, other languages would be a plus.
- Proven leadership skills, with the ability to motivate and guide teams towards achieving goals.
- Commercial profile, results-oriented, and focused on customer experience.
- Excellence in operational management, with attention to detail and a focus on process efficiency.
Store Manager - Braintree Village employer: Hackett
Contact Detail:
Hackett Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Store Manager - Braintree Village
✨Tip Number 1
Get to know the brand inside out! Before your interview, dive deep into Hackett London's history, values, and product lines. This will not only impress your interviewers but also help you connect your passion for fashion with their brand ethos.
✨Tip Number 2
Show off your leadership skills! Think of examples from your past experiences where you've successfully led a team or improved sales. Be ready to discuss how you can motivate the team at Hackett to achieve those commercial objectives.
✨Tip Number 3
Prepare for situational questions! Hackett will want to know how you handle customer service challenges or manage inventory issues. Practise your responses to these scenarios so you can demonstrate your operational management skills confidently.
✨Tip Number 4
Don’t forget to ask questions! Show your interest in the role by asking about team dynamics, growth opportunities, or how they measure success in the store. This not only shows your enthusiasm but also helps you gauge if it's the right fit for you.
We think you need these skills to ace Store Manager - Braintree Village
Some tips for your application 🫡
Show Your Passion for Fashion: When you're writing your application, let your love for fashion shine through! We want to see how your passion aligns with our brand values and how you can contribute to our team at Hackett London.
Tailor Your CV and Cover Letter: Make sure to customise your CV and cover letter for the Store Manager role. Highlight your relevant experience in fashion retail and any leadership roles you've had. We love seeing how your skills match what we're looking for!
Be Specific About Your Achievements: Don't just list your responsibilities; share specific achievements that demonstrate your ability to drive sales and enhance customer experience. Numbers speak volumes, so if you hit targets or improved team performance, shout about it!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Hackett
✨Know the Brand Inside Out
Before your interview, dive deep into Hackett London's history, values, and product lines. Understanding their blend of British heritage and modern sophistication will help you connect with the brand's ethos and demonstrate your passion for fashion.
✨Showcase Your Leadership Skills
Prepare examples from your past experiences where you've successfully led a team or improved sales performance. Highlight how you motivated your team and achieved commercial objectives, as this is crucial for the Store Manager role.
✨Customer Experience is Key
Think of specific instances where you enhanced customer satisfaction in previous roles. Be ready to discuss how you would attract and retain customers at Hackett, ensuring they receive the highest quality experience.
✨Be Ready for Operational Questions
Brush up on your knowledge of inventory management, cash handling, and daily reporting procedures. The interview may include questions about how you ensure compliance with these processes, so be prepared to share your strategies for operational excellence.
