Assistant Store Manager - Hackett ICON O2
Assistant Store Manager - Hackett ICON O2

Assistant Store Manager - Hackett ICON O2

London Full-Time 28800 - 43200 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Support the Store Manager and drive sales while managing the team and ensuring excellent customer service.
  • Company: Hackett is a global fashion brand known for its creativity, quality, and British heritage.
  • Benefits: Enjoy a stylish uniform, staff discounts, commissions, career growth opportunities, and access to exclusive perks.
  • Why this job: Join a dynamic, diverse team and make a real impact on customer experience and brand loyalty.
  • Qualifications: Two years of fashion retail experience, strong communication skills, and a passion for teamwork are essential.
  • Other info: Work permit required for non-passport holders; apply through the 'Apply now' button.

The predicted salary is between 28800 - 43200 £ per year.

Hackett London (Retail)

Job description

About us:

At Hackett, we believe that every stitch is a work of art. Whatever your career path, we strive to nurture talent and care in every department, prioritising creativity, quality and our attention to detail at every stage of the production process.

If you are creative at heart, possess meticulous attention to detail and appreciate ingenuity and British heritage, join our team today and embark on a new adventure.

What we are looking for:

We are looking for a driven and passionate Assistant Store Manager to join our team!

Your main goals as an Assistant Store Manager are to enthusiastically transmit the passion for the brand to the sales team and to support the day-to-day running the store operations, working hand in hand with the Store Manager and driving sales through product knowledge and team management.

Our dream is that every client feels and shares our brand identity, in a way that they
are willing to come back again to our stores, to make this happen, we need you!

What we offer:

Working with us comes with a host of attractive benefits designed to enhance your professional and personal life. Here\’s what you can look forward to:

  • To work in an inspiring and dynamic team with colleagues from all over the world in a diverse and inclusive culture.
  • Uniform: Enjoy a stylish and professional uniform provided by the company.
  • Discounts: We offer a staff discount across all AWWG brands in Europe.
  • Commissions: a monthly commission system where the more you sell, the more you earn.
  • Career Growth Opportunities: Take advantage of significant opportunities for career progression and personal growth within the company, including the possibility of moving from retail to corporate roles.
  • Access to Perkbox: Gain access to Perkbox, an exclusive platform offering various perks and discounts.
  • Life assurance.
  • And many other benefits such as team building and engagement, cost effective commuting options , free courses on a variety of topics and fields through our platform, or exclusive invitations for our events in collaboration with our brand partners!

    Key responsibilities of the role:

  • Team Management: Enthusiastically transmit passion for the brand to the sales
    team, supporting the Store Manager, enabling the internal development of the
    people who work with you.
  • Sales: Leads, together with the Store Manager, the achievement of commercial targets and KPIS, engaging the sales team through action plans and, at the same time, ensuring a careful brand image throughout the sales process.
  • Customer experience: Attracts and builds customer loyalty by paying attention to every detail, offering the highest quality service.
  • Shop operations: Ensures compliance with procedures such as inventories, stock management, cash register, daily reports, team schedule management, etc.
  • Requirements

    What you need to succeed in this role

  • Minimum two years of relevant experience in fashion retail.
  • English speaker, other languages would be a plus.
  • Strong team player and commercial mindset.
  • Amazing communications skills.
  • Helpful and kind person, great attitude, enthusiastic, and able to connect with customers.
  • AWWG is the global fashion group behind the brands Pepe Jeans London, Hackett, and Façonnable. We are also the Iberia brand Agency for Tommy Hilfiger and Calvin Klein in Spain and Portugal

    Assistant Store Manager - Hackett ICON O2 employer: Hackett

    At Hackett, we pride ourselves on fostering a vibrant and inclusive work culture that celebrates creativity and British heritage. As an Assistant Store Manager in London, you'll enjoy a range of benefits including career growth opportunities, a stylish uniform, and a monthly commission system that rewards your sales efforts. Join our dynamic team and be part of a brand that values meticulous attention to detail and offers a supportive environment for personal and professional development.
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    Contact Detail:

    Hackett Recruiting Team

    StudySmarter Expert Advice 🤫

    We think this is how you could land Assistant Store Manager - Hackett ICON O2

    ✨Tip Number 1

    Familiarise yourself with Hackett's brand identity and values. Understanding their commitment to British heritage and quality will help you convey your passion for the brand during interviews.

    ✨Tip Number 2

    Prepare examples of how you've successfully managed a team in the past. Highlight your ability to inspire and motivate others, as this is crucial for the Assistant Store Manager role.

    ✨Tip Number 3

    Research current fashion trends and how they relate to Hackett's offerings. Being knowledgeable about the latest styles will demonstrate your enthusiasm and readiness to engage customers effectively.

    ✨Tip Number 4

    Network with current or former employees of Hackett if possible. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach during the application process.

    We think you need these skills to ace Assistant Store Manager - Hackett ICON O2

    Team Management
    Sales Strategy
    Customer Service Excellence
    Attention to Detail
    Communication Skills
    Commercial Awareness
    Inventory Management
    Cash Handling
    Problem-Solving Skills
    Leadership Skills
    Time Management
    Adaptability
    Creativity
    Passion for Fashion

    Some tips for your application 🫡

    Understand the Brand: Before applying, take some time to understand Hackett's brand identity and values. Familiarise yourself with their products and customer service approach, as this will help you tailor your application to reflect your alignment with their ethos.

    Highlight Relevant Experience: In your CV and cover letter, emphasise your two years of relevant experience in fashion retail. Be specific about your roles and achievements, particularly those that demonstrate your team management skills and ability to drive sales.

    Showcase Communication Skills: Since amazing communication skills are a requirement for this role, make sure to provide examples in your application that showcase your ability to connect with customers and lead a team effectively.

    Tailor Your Cover Letter: Craft a personalised cover letter that expresses your passion for the brand and outlines how your skills and experiences make you a perfect fit for the Assistant Store Manager position. Mention your enthusiasm for the role and how you can contribute to the store's success.

    How to prepare for a job interview at Hackett

    ✨Show Your Passion for the Brand

    Make sure to express your enthusiasm for Hackett and its values during the interview. Share specific examples of how you connect with the brand's heritage and creativity, as this will resonate well with the interviewers.

    ✨Demonstrate Team Management Skills

    Prepare to discuss your experience in team management. Highlight instances where you've successfully motivated a team or improved performance, as this role requires strong leadership to support the Store Manager.

    ✨Emphasise Customer Experience

    Be ready to talk about how you prioritise customer service. Share examples of how you've built customer loyalty in previous roles, as this is crucial for attracting and retaining clients at Hackett.

    ✨Know Your Numbers

    Familiarise yourself with key performance indicators (KPIs) relevant to retail sales. Be prepared to discuss how you've achieved commercial targets in the past, as this will demonstrate your commercial mindset and ability to drive sales.

    Assistant Store Manager - Hackett ICON O2
    Hackett
    Location: London
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    • Assistant Store Manager - Hackett ICON O2

      London
      Full-Time
      28800 - 43200 £ / year (est.)
    • H

      Hackett

      100-200
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