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- Tasks: Lead a passionate team to achieve sales and deliver exceptional customer experiences.
- Company: Join Hackett, a global fashion group with a rich British heritage.
- Benefits: Unlimited commissions, staff discounts, and a stylish seasonal uniform allowance.
- Why this job: Make a real impact in a dynamic environment while growing your career.
- Qualifications: Fluent English, management experience, and strong leadership skills required.
- Other info: Work with a diverse, international team and enjoy career growth opportunities.
The predicted salary is between 36000 - 60000 £ per year.
We are looking for a dynamic and experienced Store Manager to lead our team. Your main goals as a Store Manager are to lead the store team to achieve sales aligned with our brand objectives. As well, to ensure that the team has a strong brand knowledge and assures a positive client experience by providing exceptional customer service.
Our dream is that every client feels and shares our brand identity, in a way that they are willing to come back again to our stores. To make this happen, we need you! What we offer: Working with us comes with a host of attractive benefits designed to enhance your professional and personal life.
Here\’s what you can look forward to:
- Career growth opportunities. We believe in internal mobility. You\’ll have real chances to grow within the company, including the possibility to move from retail to corporate roles.
- Unlimited commissions. The more you sell, the more you earn – no limits.
- Benefits and staff discounts.
- Full seasonal uniform allowance. Feel good and look great – we provide a professional and stylish uniform every season.
- A diverse, international, and inspiring team. Work alongside colleagues from all over the world in a dynamic and inclusive environment.
Key Responsibilities:
- Team management: Lead and transmit with enthusiasm the passion for the brand to your sales team, giving them all the tools to encourage the internal development of each of the people who work with you.
- Sales: Lead sales strategies, as well as the achievement of commercial objectives and KPIS, involving the sales team through action plans, always guaranteeing a careful brand image throughout the sales process.
- Customer experience: Attract and build customer loyalty paying attention to every detail, offering the highest quality service.
- Shop administration: Ensure compliance with procedures such as inventories, stock management, cash register, daily reports, etc.
What You Need to Succeed:
- Fluent English (high level)
- At least two years of previous management experience
- Amazing communications and leadership skills
- Attention to detail and strong customer service expertise
- Ability to train the team and achieve KPI results
AWWG is the global fashion group behind the brands Pepe Jeans London, Hackett, and Façonnable. We are also Iberia Brand Agency for PVH (Tommy Hilfiger, Calvin Klein) and G-III (DKNY; Donna Karan, Karl Lagerfeld).
At Hackett, we believe that every stitch is a work of art. Whatever your career path, we strive to nurture talent and care in every department, prioritising creativity, quality and our attention to detail at every stage of the production process. If you are creative at heart, possess meticulous attention to detail and appreciate ingenuity and British heritage, join our team today and embark on a new adventure.
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Store Manager - Hackett Selfridges Trafford employer: Hackett Ltd
Contact Detail:
Hackett Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Store Manager - Hackett Selfridges Trafford
✨Tip Number 1
Get to know the brand inside out! Before your interview, dive deep into Hackett's history, values, and products. This way, you can show off your passion and understanding of the brand during your chat.
✨Tip Number 2
Practice makes perfect! Role-play common interview questions with a mate or in front of the mirror. Focus on how you can lead a team and enhance customer experience, as these are key for the Store Manager role.
✨Tip Number 3
Show your leadership skills! Think of examples from your past where you've successfully managed a team or improved sales. Be ready to share these stories to demonstrate your fit for the position.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you note expressing your enthusiasm for the role. It shows you're keen and keeps you fresh in their minds. And remember, apply through our website for the best chance!
We think you need these skills to ace Store Manager - Hackett Selfridges Trafford
Some tips for your application 🫡
Show Your Passion for the Brand: When writing your application, let your enthusiasm for Hackett shine through! Share why you love the brand and how you can inspire your team to embody that passion.
Highlight Your Leadership Skills: Make sure to showcase your previous management experience. We want to see how you've successfully led teams in the past and how you plan to motivate our sales team to achieve those KPIs!
Focus on Customer Experience: Since providing exceptional customer service is key, include examples of how you've enhanced customer experiences in your previous roles. We want to know how you can attract and retain loyal customers!
Apply Through Our Website: Don't forget to submit your application through our website! It’s the best way for us to receive your details and get you started on this exciting journey with Hackett.
How to prepare for a job interview at Hackett Ltd
✨Know Your Brand Inside Out
Before the interview, dive deep into Hackett's brand identity and values. Understand their heritage, product lines, and what sets them apart in the fashion industry. This knowledge will not only impress your interviewers but also show that you're genuinely passionate about the brand.
✨Showcase Your Leadership Skills
Prepare examples from your past management experience where you successfully led a team to achieve sales targets or improved customer service. Be ready to discuss how you motivate and develop your team, as this is crucial for the Store Manager role.
✨Emphasise Customer Experience
Think of specific instances where you enhanced customer loyalty or provided exceptional service. Share these stories during your interview to demonstrate your commitment to creating a positive client experience, which is key to Hackett's success.
✨Prepare for Scenario Questions
Expect questions that put you in hypothetical situations related to team management, sales strategies, or customer service challenges. Practise your responses to these scenarios, focusing on how you would lead your team and ensure compliance with procedures while maintaining a strong brand image.