At a Glance
- Tasks: Create memorable brand experiences and help customers find their perfect style.
- Company: Join Hackett, a brand that values creativity and British heritage.
- Benefits: Enjoy stylish uniforms, staff discounts, commissions, and career growth opportunities.
- Why this job: Be part of a passionate team and make a real impact in fashion retail.
- Qualifications: Two years of fashion retail experience and a love for customer service.
- Other info: Access exclusive perks, free courses, and team-building events.
The predicted salary is between 24000 - 36000 £ per year.
At Hackett, we believe that every stitch is a work of art. Whatever your career path, we strive to nurture talent and care in every department, prioritising creativity, quality and our attention to detail at every stage of the production process. If you are creative at heart, possess meticulous attention to detail and appreciate ingenuity and British heritage, join our team today and embark on a new adventure. If you want to join our team and grow with us, apply today.
What we offer?
- Uniform: Enjoy a stylish and professional uniform provided by the company.
- Discounts: We offer a staff discount across all AWWG brands in Europe.
- Commissions: Best-in-class commission system where the more you sell, the more you earn. Additionally, our rewards and recognition system allows team members to earn extra prizes and rewards for exceptional performance.
- Career Growth Opportunities: Take advantage of significant opportunities for career progression and personal growth within the company, including the possibility of moving from retail to corporate roles.
- Life Assurance: We provide life assurance for all team members.
- And many other benefits such as team building and engagement, cost effective commuting options, access to exclusive perks and discounts through Perkbox, free courses on a variety of topics and fields through our platform or exclusive invitations for our events in collaboration with our brand partners!
What we are looking for:
We are looking for a fashion passionate Sales Consultant to join our team! Your main goals as a Sales Consultant are to create a memorable brand experience for our customers, transmitting enthusiastically the passion for the brand, and helping them to find what they are looking for with a kind and helpful attitude. As well as to achieve the store's objectives, and last but not least, to keep the shop properly ordered and up to date with the necessary products. Our dream is that every client feels and shares our brand identity, in a way that they are willing to come back again to our stores. To make this happen, we need you!
Key responsibilities of the role:
- Customer experience: Attract and retain customers, paying attention to every detail and offering the highest quality service, reflecting the brand values.
- Sales: Achieve the commercial objectives of the shop and KPIs by transmitting the differential value of the brand to customers.
- Shop operations: Work as a team, carry out inventories, stock management, cash register, daily reports, among others, so that the point of sale runs smoothly.
- Shop image: Keep the shop properly ordered and up to date with the necessary products to offer to the customer.
- Cultural fit: Care for and be part of a positive team environment, encouraging collaboration and teamwork.
Requirements
How we picture you: You are a helpful and kind person, you have a great attitude, you are enthusiastic, and you know how to connect with customers. You are curious about learning new skills and gaining product knowledge and of course, fashion is your passion and you transmit it!
What you need to succeed in this role:
- Minimum two years of relevant experience in fashion retail.
- English and other languages would be a plus.
- Strong team player and commercial mindset.
Sales Consultant - Hackett London Westfield-White City employer: Hackett Ltd
Contact Detail:
Hackett Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Consultant - Hackett London Westfield-White City
✨Tip Number 1
Get to know the brand inside out! Before your interview, dive into Hackett's history, values, and product lines. This way, you can show off your passion for the brand and how you can contribute to its legacy.
✨Tip Number 2
Practice your sales pitch! Think about how you would engage a customer in-store. Role-play with a friend or in front of the mirror to nail that enthusiastic and helpful attitude that Hackett is looking for.
✨Tip Number 3
Network like a pro! Connect with current or former employees on LinkedIn. They can provide insider tips and maybe even put in a good word for you. Plus, it shows you're genuinely interested in being part of the team.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, you can showcase your creativity in your application by sharing why you’re passionate about fashion and Hackett specifically.
We think you need these skills to ace Sales Consultant - Hackett London Westfield-White City
Some tips for your application 🫡
Show Your Passion for Fashion: When you're writing your application, let your love for fashion shine through! Share any experiences or stories that highlight your enthusiasm for the industry and how it aligns with Hackett's values.
Be Detail-Oriented: Since attention to detail is key in this role, make sure your application reflects that. Double-check for typos and ensure your formatting is neat and professional. We want to see that you care about the little things!
Highlight Your Customer Service Skills: In your application, emphasise your experience in providing top-notch customer service. Share specific examples of how you've created memorable experiences for customers, as this is crucial for the Sales Consultant role.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at Hackett Ltd
✨Know Your Fashion
Brush up on your knowledge of fashion trends, especially those relevant to Hackett. Be ready to discuss your favourite pieces and how they reflect the brand's identity. This shows your passion and helps you connect with the interviewers.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you provided exceptional customer service. Highlight how you went above and beyond to create memorable experiences for customers, as this aligns perfectly with the role's focus on customer experience.
✨Demonstrate Team Spirit
Since teamwork is crucial at Hackett, think of instances where you collaborated effectively with colleagues. Share stories that illustrate your ability to work well in a team environment and contribute positively to the shop's atmosphere.
✨Ask Thoughtful Questions
Prepare some insightful questions about the company culture, career growth opportunities, or the brand's future direction. This not only shows your interest in the role but also helps you determine if Hackett is the right fit for you.