At a Glance
- Tasks: Create memorable experiences for customers while achieving sales goals and maintaining shop standards.
- Company: Join Hackett, a brand that values creativity, quality, and British heritage.
- Benefits: Unlimited commissions, staff discounts, and a stylish seasonal uniform allowance.
- Other info: Opportunities for internal mobility and a positive team culture.
- Why this job: Be part of a diverse team and grow your career in a dynamic retail environment.
- Qualifications: Experience in premium customer service and a passion for fashion.
The predicted salary is between 12 - 15 £ per hour.
At Hackett, we believe that every stitch is a work of art. Whatever your career path, we strive to nurture talent and care in every department, prioritising creativity, quality and our attention to detail at every stage of the production process. If you are creative at heart, possess meticulous attention to detail and appreciate ingenuity and British heritage, join our team today and embark on a new adventure. If you want to join our team and grow with us, apply today.
What we offer?
- Career growth opportunities. We believe in internal mobility. You’ll have real chances to grow within the company, including the possibility to move from retail to corporate roles.
- Unlimited commissions. The more you sell, the more you earn — no limits.
- Benefits and staff discounts.
- Full seasonal uniform allowance. Feel good and look great — we provide a professional and stylish uniform every season.
- A diverse, international, and inspiring team. Work alongside colleagues from all over the world in a dynamic and inclusive environment.
What we are looking for:
We are looking for a fashion passionate Sales Consultant to join our team! Your main goals as a Sales Consultant are to create a memorable brand experience for our customers, transmitting enthusiastically the passion for the brand, and helping them to find what they are looking for with a kind and helpful attitude. As well as to achieve the store's objectives, and last but not least, to keep the shop properly ordered and up to date with the necessary products. Our dream is that every client feels and shares our brand identity, in a way that they are willing to come back again to our stores. To make this happen, we need you!
Key responsibilities of the role:
- Customer experience: Attract and retain customers, paying attention to every detail and offering the highest quality service, reflecting the brand values.
- Sales: achieve the commercial objectives of the shop and KPIs by transmitting the differential value of the brand to customers.
- Shop operations: work as a team, carry out inventories, stock management, cash register, daily reports, among others, so that the point of sale runs smoothly.
- Shop image: keep the shop properly ordered and up to date with the necessary products to offer to the customer.
- Cultural fit: Care for and be part of a positive team environment, encouraging collaboration and teamwork.
Requirements:
- Relevant experience in premium customer service environments.
- English and other languages would be a plus.
- Strong team player and commercial mindset.
Hackett London Selfridges Trafford - Sales Consultant 20h in Manchester employer: Hackett Ltd
At Hackett, we pride ourselves on being an exceptional employer that values creativity, quality, and attention to detail. Our Trafford location offers a vibrant and inclusive work culture, with ample opportunities for career growth and internal mobility, allowing you to transition from retail to corporate roles. With unlimited commission potential, generous staff discounts, and a stylish seasonal uniform allowance, joining our team means embarking on a rewarding journey in the world of fashion.
StudySmarter Expert Advice🤫
We think this is how you could land Hackett London Selfridges Trafford - Sales Consultant 20h in Manchester
✨Tip Number 1
Get to know the brand inside out! Familiarise yourself with Hackett's heritage, values, and product range. This way, when you walk into that interview, you can show your passion and understanding of what makes Hackett unique.
✨Tip Number 2
Practice your sales pitch! Think about how you would engage a customer in-store. Role-play with a friend or in front of the mirror to nail that confident, friendly approach that reflects Hackett's commitment to quality service.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend events where Hackett is present. Building relationships can give you insider tips and might even lead to a referral — which is always a bonus!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in being part of the Hackett family. Let’s get you started on this exciting journey!
We think you need these skills to ace Hackett London Selfridges Trafford - Sales Consultant 20h in Manchester
Some tips for your application 🫡
Show Your Passion for Fashion:When writing your application, let your love for fashion shine through! Share any experiences or stories that highlight your enthusiasm for the industry and how it aligns with Hackett's values.
Be Detail-Oriented:Since attention to detail is key in this role, make sure your application reflects that. Double-check for typos and ensure your formatting is neat and professional. We want to see that you care about the little things!
Highlight Your Customer Service Skills:In your application, emphasise any relevant experience in premium customer service. Share specific examples of how you've created memorable experiences for customers, as this is crucial for the Sales Consultant role.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at Hackett Ltd
✨Know the Brand Inside Out
Before your interview, dive deep into Hackett's history, values, and product range. Understanding their British heritage and commitment to quality will help you connect with the brand during your conversation.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you provided exceptional customer service. Highlight how you went above and beyond to create memorable experiences, as this aligns perfectly with the role's focus on customer satisfaction.
✨Dress to Impress
Since you're applying for a fashion consultant position, make sure to dress in a way that reflects your understanding of style and professionalism. Choose an outfit that showcases your personal flair while still adhering to the brand's aesthetic.
✨Emphasise Teamwork and Collaboration
Be ready to discuss how you've worked effectively in teams before. Hackett values a positive team environment, so share stories that demonstrate your ability to collaborate and contribute to a harmonious workplace.
