At a Glance
- Tasks: Create memorable brand experiences and achieve sales goals while maintaining shop standards.
- Company: Join Hackett, a brand that values creativity, quality, and British heritage.
- Benefits: Unlimited commissions, staff discounts, and a stylish seasonal uniform allowance.
- Other info: Opportunities for internal mobility and collaboration with an international team.
- Why this job: Be part of a diverse team and grow your career in a dynamic environment.
- Qualifications: Experience in premium customer service and a passion for fashion.
The predicted salary is between 12000 - 15000 £ per year.
At Hackett, we believe that every stitch is a work of art. Whatever your career path, we strive to nurture talent and care in every department, prioritising creativity, quality and our attention to detail at every stage of the production process. If you are creative at heart, possess meticulous attention to detail and appreciate ingenuity and British heritage, join our team today and embark on a new adventure. If you want to join our team and grow with us, apply today.
What we offer?
- Career growth opportunities. We believe in internal mobility. You’ll have real chances to grow within the company, including the possibility to move from retail to corporate roles.
- Unlimited commissions. The more you sell, the more you earn — no limits.
- Benefits and staff discounts.
- Full seasonal uniform allowance. Feel good and look great — we provide a professional and stylish uniform every season.
- A diverse, international, and inspiring team. Work alongside colleagues from all over the world in a dynamic and inclusive environment.
What we are looking for:
We are looking for a fashion passionate Sales Consultant to join our team! Your main goals as a Sales Consultant are to create a memorable brand experience for our customers, transmitting enthusiastically the passion for the brand, and helping them to find what they are looking for with a kind and helpful attitude. As well as to achieve the store's objectives, and last but not least, to keep the shop properly ordered and up to date with the necessary products. Our dream is that every client feels and shares our brand identity, in a way that they are willing to come back again to our stores. To make this happen, we need you!
Key responsibilities of the role:
- Customer experience: Attract and retain customers, paying attention to every detail and offering the highest quality service, reflecting the brand values.
- Sales: achieve the commercial objectives of the shop and KPIs by transmitting the differential value of the brand to customers.
- Shop operations: work as a team, carry out inventories, stock management, cash register, daily reports, among others, so that the point of sale runs smoothly.
- Shop image: keep the shop properly ordered and up to date with the necessary products to offer to the customer.
- Cultural fit: Care for and be part of a positive team environment, encouraging collaboration and teamwork.
Requirements:
- Relevant experience in premium customer service environments.
- English and other languages would be a plus.
- Strong team player and commercial mindset.
Hackett London - Sales Consultant 20h - Selfridges Manchester Trafford employer: Hackett Ltd
At Hackett, we pride ourselves on being an exceptional employer that values creativity, quality, and attention to detail. Our Manchester Trafford location offers a vibrant work culture where you can thrive alongside a diverse team, enjoy unlimited commission opportunities, and benefit from career growth through internal mobility. With a stylish uniform allowance and generous staff discounts, we ensure our employees feel valued and inspired every day.
StudySmarter Expert Advice🤫
We think this is how you could land Hackett London - Sales Consultant 20h - Selfridges Manchester Trafford
✨Tip Number 1
Get to know the brand inside out! Before your interview, dive into Hackett's history, values, and products. This way, you can show your passion for the brand and how you can contribute to creating that memorable customer experience.
✨Tip Number 2
Practice your sales pitch! Think about how you would approach a customer in-store. Role-play with a friend or family member to refine your communication skills and demonstrate your enthusiasm for helping customers find what they need.
✨Tip Number 3
Network like a pro! Connect with current or former employees on LinkedIn. Ask them about their experiences at Hackett and any tips they might have for standing out during the interview process. Plus, it shows your genuine interest in the company!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the Hackett team and ready to embark on this exciting adventure with us.
We think you need these skills to ace Hackett London - Sales Consultant 20h - Selfridges Manchester Trafford
Some tips for your application 🫡
Show Your Passion for Fashion:When writing your application, let your love for fashion shine through! Share any experiences or stories that highlight your enthusiasm for the industry and how it aligns with Hackett's values.
Be Detail-Oriented:Since attention to detail is key in this role, make sure your application reflects that. Double-check for typos and ensure your formatting is neat and professional. We want to see that you care about the little things!
Highlight Your Customer Service Skills:In your application, emphasise any relevant experience in premium customer service. Share specific examples of how you've created memorable experiences for customers, as this is crucial for the Sales Consultant role.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at Hackett Ltd
✨Know the Brand Inside Out
Before your interview, dive deep into Hackett's history, values, and product range. Understanding their British heritage and commitment to quality will help you connect with the brand during your conversation.
✨Showcase Your Passion for Fashion
Be ready to discuss your love for fashion and how it aligns with Hackett's ethos. Share personal experiences or insights that demonstrate your enthusiasm for the industry and how you can contribute to creating memorable customer experiences.
✨Prepare for Customer Scenarios
Think of examples where you've provided exceptional customer service in the past. Be prepared to role-play scenarios that might occur in-store, showcasing your ability to attract and retain customers while reflecting the brand's values.
✨Emphasise Teamwork and Collaboration
Hackett values a positive team environment, so highlight your experience working in teams. Share stories that illustrate your ability to collaborate effectively and contribute to a harmonious workplace, which is essential for achieving store objectives.
