At a Glance
- Tasks: Lead a passionate team, manage store operations, and ensure top-notch customer experiences.
- Company: Join Hackett, a brand that values creativity and British heritage.
- Benefits: Enjoy career growth, unlimited commissions, staff discounts, and a stylish uniform.
- Other info: Work in an inspiring, diverse environment with opportunities for internal mobility.
- Why this job: Be part of a dynamic team and make a real impact in fashion retail.
- Qualifications: Three years in fashion retail, strong leadership, and a focus on customer satisfaction.
The predicted salary is between 30000 - 40000 £ per year.
At Hackett, we believe that every stitch is a work of art. Whatever your career path, we strive to nurture talent and care in every department, prioritising creativity, quality and our attention to detail at every stage of the production process. If you are creative at heart, possess meticulous attention to detail and appreciate ingenuity and British heritage, join our team today and embark on a new adventure.
As a Store Manager, you will represent the brand’s image and values on the front line, taking full responsibility for the effective management of store operations and the team. You will also ensure the highest level of customer satisfaction, achieve sales targets, oversee inventory management, and support the ongoing development of the sales team.
Key responsibilities of the role:
- Team Management: Lead and convey passion for the business and the brand to the store team, providing them with all the necessary tools to foster their development.
- Sales: Lead sales strategies as well as the achievement of commercial objectives and KPIs, engaging the sales team through action plans, ensuring excellence throughout the sales process and brand image.
- Visual: Ensure the store complies with and implements visual guidelines in line with the brand image.
- Customer Experience: Attract and retain customers by paying attention to every detail, offering the highest quality customer experience.
- Administrative Management: Ensure compliance with procedures related to inventory, stock management, cash handling, daily reports, among others.
What we offer:
- Career growth opportunities. We believe in internal mobility. You’ll have real chances to grow within the company, including the possibility to move from retail to corporate roles.
- Unlimited commissions. The more you sell, the more you earn — no limits.
- Benefits and staff discounts.
- Full seasonal uniform allowance. Feel good and look great — we provide a professional and stylish uniform every season.
- A diverse, international, and inspiring team. Work alongside colleagues from all over the world in a dynamic and inclusive environment.
Requirements:
- Minimum of three years of relevant experience in fashion retail.
- English speaker, other languages would be a plus.
- Proven leadership skills, with the ability to motivate and guide teams towards achieving goals.
- Commercial profile, results-oriented, and focused on customer experience.
- Excellence in operational management, with attention to detail and a focus on process efficiency.
Hackett London (Kildare Village) - Store Manager employer: Hackett Ltd
Hackett is an exceptional employer that champions creativity and quality, offering a vibrant work culture where every team member can thrive. As a Store Manager at our Kildare Village location, you will enjoy career growth opportunities, unlimited commissions, and the chance to work in a diverse and inspiring environment, all while representing a brand steeped in British heritage. Join us to not only advance your career but also to be part of a team that values meticulous attention to detail and customer satisfaction.
StudySmarter Expert Advice🤫
We think this is how you could land Hackett London (Kildare Village) - Store Manager
✨Tip Number 1
Get to know the brand inside out! Familiarise yourself with Hackett's values, products, and customer experience. This will help you stand out in interviews and show that you're genuinely passionate about joining the team.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might even lead to a referral, which is always a bonus!
✨Tip Number 3
Prepare for your interview by practising common questions related to team management and sales strategies. Think of examples from your past experiences that showcase your leadership skills and attention to detail.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about wanting to be part of the Hackett family.
We think you need these skills to ace Hackett London (Kildare Village) - Store Manager
Some tips for your application 🫡
Show Your Passion for the Brand:When writing your application, let your love for Hackett and its British heritage shine through. Share why you’re excited about the brand and how your values align with ours. This will help us see your genuine interest in joining our team!
Highlight Your Leadership Skills:As a Store Manager, you'll be leading a team, so make sure to showcase your leadership experience in your application. Use specific examples of how you've motivated teams and achieved goals in previous roles to demonstrate your capability.
Pay Attention to Detail:Just like we do at Hackett, your application should reflect meticulous attention to detail. Double-check for any typos or formatting issues, and ensure that your CV and cover letter are well-structured and easy to read. This shows us you care about quality!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about what we offer and our company culture!
How to prepare for a job interview at Hackett Ltd
✨Know the Brand Inside Out
Before your interview, dive deep into Hackett's history, values, and product lines. Understanding their commitment to British heritage and quality will help you align your answers with their brand ethos.
✨Showcase Your Leadership Skills
Prepare examples that highlight your leadership experience in retail. Discuss how you've motivated teams, achieved sales targets, and improved customer satisfaction. Be ready to share specific strategies that worked for you.
✨Emphasise Attention to Detail
Since the role requires meticulous attention to detail, think of instances where your focus on detail made a difference. Whether it’s in visual merchandising or inventory management, be prepared to discuss how you ensure excellence in every aspect.
✨Engage with Customer Experience Stories
Hackett values customer satisfaction, so come armed with stories that demonstrate your ability to enhance the customer experience. Share how you’ve attracted and retained customers through exceptional service and attention to their needs.
