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- Tasks: Lead a passionate team, manage store operations, and ensure top-notch customer experiences.
- Company: Join Hackett, a brand that values creativity and British heritage.
- Benefits: Enjoy career growth, unlimited commissions, staff discounts, and a stylish uniform allowance.
- Other info: Work in an inspiring, diverse environment with opportunities for internal mobility.
- Why this job: Be part of a dynamic team and make a real impact in fashion retail.
- Qualifications: Three years in fashion retail, strong leadership, and a focus on customer satisfaction.
The predicted salary is between 30000 - 40000 £ per year.
At Hackett, we believe that every stitch is a work of art. Whatever your career path, we strive to nurture talent and care in every department, prioritising creativity, quality and our attention to detail at every stage of the production process. If you are creative at heart, possess meticulous attention to detail and appreciate ingenuity and British heritage, join our team today and embark on a new adventure.
As a Store Manager, you will represent the brand’s image and values on the front line, taking full responsibility for the effective management of store operations and the team. You will also ensure the highest level of customer satisfaction, achieve sales targets, oversee inventory management, and support the ongoing development of the sales team.
Key responsibilities of the role:
- Team Management: Lead and convey passion for the business and the brand to the store team, providing them with all the necessary tools to foster their development.
- Sales: Lead sales strategies as well as the achievement of commercial objectives and KPIs, engaging the sales team through action plans, ensuring excellence throughout the sales process and brand image.
- Visual: Ensure the store complies with and implements visual guidelines in line with the brand image.
- Customer Experience: Attract and retain customers by paying attention to every detail, offering the highest quality customer experience.
- Administrative Management: Ensure compliance with procedures related to inventory, stock management, cash handling, daily reports, among others.
What we offer:
- Career growth opportunities. We believe in internal mobility. You’ll have real chances to grow within the company, including the possibility to move from retail to corporate roles.
- Unlimited commissions. The more you sell, the more you earn — no limits.
- Benefits and staff discounts.
- Full seasonal uniform allowance. Feel good and look great — we provide a professional and stylish uniform every season.
- A diverse, international, and inspiring team. Work alongside colleagues from all over the world in a dynamic and inclusive environment.
Requirements:
- Minimum of three years of relevant experience in fashion retail.
- English speaker, other languages would be a plus.
- Proven leadership skills, with the ability to motivate and guide teams towards achieving goals.
- Commercial profile, results-oriented, and focused on customer experience.
- Excellence in operational management, with attention to detail and a focus on process efficiency.
Hackett London (Westfield White City) - Store Manager employer: Hackett Ltd
Contact Detail:
Hackett Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hackett London (Westfield White City) - Store Manager
✨Tip Number 1
Get to know the brand inside out! Before your interview, dive deep into Hackett's history, values, and product lines. This way, you can show off your passion for the brand and how you can embody its image as a Store Manager.
✨Tip Number 2
Practice makes perfect! Role-play common interview questions with a friend or in front of the mirror. Focus on showcasing your leadership skills and how you've motivated teams in the past — this is key for the Store Manager role.
✨Tip Number 3
Dress the part! Since you're applying for a fashion retail position, make sure your outfit reflects the brand's style. This not only shows your understanding of the brand but also your attention to detail.
✨Tip Number 4
Don't forget to follow up! After your interview, send a thank-you email expressing your enthusiasm for the role. It’s a great way to keep your name fresh in their minds and show that you’re genuinely interested in joining the Hackett team.
We think you need these skills to ace Hackett London (Westfield White City) - Store Manager
Some tips for your application 🫡
Show Your Passion: When writing your application, let your passion for fashion and the Hackett brand shine through. We want to see how your creativity and attention to detail align with our values, so don’t hold back!
Tailor Your CV: Make sure your CV is tailored to the Store Manager role. Highlight your relevant experience in fashion retail and any leadership roles you've had. We love seeing how you’ve motivated teams and achieved sales targets!
Craft a Compelling Cover Letter: Your cover letter is your chance to tell us why you’re the perfect fit for Hackett. Share specific examples of how you’ve enhanced customer experiences or improved store operations. We want to know what makes you tick!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re serious about joining our team!
How to prepare for a job interview at Hackett Ltd
✨Know the Brand Inside Out
Before your interview, dive deep into Hackett's history, values, and product lines. Understanding their commitment to British heritage and quality will help you align your answers with their brand ethos.
✨Showcase Your Leadership Skills
Prepare examples that highlight your leadership experience in retail. Discuss how you've motivated teams, achieved sales targets, and improved customer satisfaction. Be ready to explain your approach to team management and development.
✨Demonstrate Attention to Detail
Since attention to detail is crucial for this role, think of specific instances where your meticulous nature made a difference. Whether it’s in visual merchandising or inventory management, be prepared to share these stories.
✨Engage with Customer Experience Scenarios
Anticipate questions about enhancing customer experience. Prepare to discuss strategies you've implemented in the past to attract and retain customers, ensuring you convey your passion for delivering top-notch service.