At a Glance
- Tasks: Create memorable experiences for customers and help them find their perfect style.
- Company: Join Hackett, a global fashion brand with a rich British heritage.
- Benefits: Enjoy a generous discount on our brands and endless growth opportunities.
- Other info: Work in a diverse environment with colleagues from around the world.
- Why this job: Be part of a dynamic team and share your passion for fashion.
- Qualifications: Two years of fashion retail experience and excellent communication skills.
The predicted salary is between 12 - 15 £ per hour.
At Hackett, we believe that every stitch is a work of art. Whatever your career path, we strive to nurture talent and care in every department, prioritising creativity, quality and our attention to detail at every stage of the production process. If you are creative at heart, possess meticulous attention to detail and appreciate ingenuity and British heritage, join our team today and embark on a new adventure. If you want to join our team and grow with us, apply today.
What we are looking for:
We are looking for a fashion passionate Sales Consultant to join our team! Your main goals as a Sales Consultant are to create a memorable brand experience for our customers, transmitting enthusiastically the passion for the brand, and helping them to find what they are looking for with a kind and helpful attitude. As well as to achieve the stores objectives, and last but not least, to keep the shop properly ordered and up to date with the necessary products. Our dream is that every client feels and shares our brand identity, in a way that they are willing to come back again to our stores. To make this happen, we need you!
Key responsibilities of the role:
- Customer experience: Attract and retain customers, paying attention to every detail and offering the highest quality service, reflecting the brand values.
- Sales: achieve the commercial objectives of the shop and KPIS by transmitting the differential value of the brand to customers.
- Shop operations: work as a team, carry out inventories, stock management, cash register, daily reports, among others, so that the point of sale runs smoothly.
- Shop image: keep the shop properly ordered and up to date with the necessary products to offer to the customer.
- Cultural fit: Care for and be part of a positive team environment, encouraging collaboration and teamwork.
Requirements
How we picture you: You are a helpful and kind person, you have a great attitude, you are enthusiastic, and you know how to connect with customers. You are curious about learning new skills and gaining product knowledge and of course, fashion is your passion and you transmit it!
What you need to succeed in this role:
- Minimum two years of relevant experience in fashion retail.
- English and other languages would be a plus.
- Strong team player and commercial mindset.
- Amazing communications skills.
What we offer you:
We offer you to become part of a global fashion company with endless possibilities to develop new skills and grow. Come and work in an inspiring and dynamic team with colleagues from all over the world in a diverse and inclusive culture. You can count on a large discount on all our brands so you can wear our clothes with pride.
Hackett London (Westfield White City) - Sales Consultant 20h employer: Hackett Ltd
At Hackett, we pride ourselves on being an exceptional employer that fosters creativity and collaboration in a vibrant retail environment. Located in the bustling Westfield White City, our team enjoys a diverse and inclusive culture, with ample opportunities for personal and professional growth, alongside generous employee discounts on our premium fashion brands. Join us to be part of a passionate team that values attention to detail and delivers memorable experiences to our customers.
StudySmarter Expert Advice🤫
We think this is how you could land Hackett London (Westfield White City) - Sales Consultant 20h
✨Tip Number 1
Get to know the brand inside out! Before your interview, dive into Hackett's history, values, and latest collections. This way, you can show off your passion for the brand and connect with the interviewers on a deeper level.
✨Tip Number 2
Practice your customer service skills! Think of scenarios where you can demonstrate your ability to create memorable experiences for customers. Role-play with friends or family to get comfortable with your responses.
✨Tip Number 3
Show your enthusiasm! When you walk into the interview, let your passion for fashion shine through. Share stories about your experiences in retail and how you've gone above and beyond for customers in the past.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the Hackett team and ready to embark on this exciting adventure with us.
We think you need these skills to ace Hackett London (Westfield White City) - Sales Consultant 20h
Some tips for your application 🫡
Show Your Passion for Fashion:When writing your application, let your love for fashion shine through! Share your experiences and how they connect to the brand values of Hackett. We want to see that you’re not just looking for a job, but that you genuinely care about the industry.
Be Detail-Oriented:Since attention to detail is key in this role, make sure your application reflects that. Double-check for any typos or errors, and ensure your layout is clean and professional. We appreciate candidates who take the time to present themselves well!
Connect with Our Brand Identity:In your application, demonstrate how you resonate with Hackett's British heritage and creativity. Use examples from your past experiences that align with our brand ethos. This will show us that you understand and embody what we stand for.
Apply Through Our Website:We encourage you to apply directly through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Let’s get started on this adventure together!
How to prepare for a job interview at Hackett Ltd
✨Know Your Brand Inside Out
Before your interview, dive deep into Hackett's history, values, and product range. Familiarise yourself with their British heritage and how it influences their designs. This knowledge will help you connect with the brand during the interview and show your genuine passion for fashion.
✨Showcase Your Customer Service Skills
Prepare examples of how you've provided exceptional customer service in the past. Think about specific situations where you went above and beyond to create a memorable experience for customers. This will demonstrate your ability to attract and retain customers, which is key for a Sales Consultant role.
✨Dress the Part
As a fashion retailer, first impressions matter! Dress in a way that reflects Hackett's style while also showcasing your personal flair. This not only shows your understanding of the brand but also your enthusiasm for fashion, which is crucial for this position.
✨Emphasise Teamwork and Collaboration
Be ready to discuss your experiences working in a team environment. Highlight how you’ve contributed to a positive team culture and collaborated with colleagues to achieve common goals. Hackett values teamwork, so showing that you can work well with others will set you apart.