At a Glance
- Tasks: Lead a passionate team, drive sales, and ensure an exceptional customer experience.
- Company: Join Hackett, a brand that celebrates creativity and British heritage.
- Benefits: Enjoy discounts, commissions, career growth, and access to exclusive perks.
- Other info: Diverse culture with opportunities for personal and professional development.
- Why this job: Be part of a dynamic team and make a real impact in fashion retail.
- Qualifications: 1 year of fashion retail experience and excellent communication skills.
The predicted salary is between 25000 - 30000 £ per year.
At Hackett, we believe that every stitch is a work of art.
Whatever your career path, we strive to nurture talent and care in every department, prioritising creativity, quality and our attention to detail at every stage of the production process.
If you are creative at heart, possess meticulous attention to detail and appreciate ingenuity and British heritage, join our team today and embark on a new adventure.
What we are looking for
We are looking for a driven and passionate
Supervisor to join our team in York!
Your main goals as a supervisor are to enthusiastically transmit the passion for the brand to the sales team and to support the day-to-day running the store operations, working hand in hand with the Assistant Store Manager and Store Manager and driving sales through product knowledge and team management.
Our dream is that every client feels and shares our brand identity, in a way that they
are willing to come back again to our stores, to make this happen, we need you!
What we offer
Working with us comes with a host of attractive benefits designed to enhance your professional and personal life. Here\'s what you can look forward to:
- To work in an inspiring and dynamic team with colleagues from all over the world in a diverse and inclusive culture.
- Uniform: Enjoy a stylish and professional uniform provided by the company.
- Discounts: We offer a staff discount across all AWWG brands in Europe.
- Commissions: a monthly commission system where the more you sell, the more you earn.
- Career
- Growth
Opportunities: Take advantage of significant opportunities for career progression and personal growth within the company, including the possibility of moving from retail to corporate roles.
- Access to Perkbox: Gain access to Perkbox, an exclusive platform offering various perks and discounts.
- Life assurance.
And many other benefits such as team building and engagement, cost effective commuting options , free courses on a variety of topics and fields through our platform, or exclusive invitations for our events in collaboration with our brand partners!
Key responsibilities of the role
- Team
Management: Enthusiastically transmit passion for the brand to the sales
team, supporting the Store Manager, enabling the internal development of the
people who work with you.
- Sales: Leads, together with the Store Manager, the achievement of commercial targets and KPIS, engaging the sales team through action plans and, at the same time, ensuring a careful brand image throughout the sales process.
- Customer experience: Attracts and builds customer loyalty by paying attention to every detail, offering the highest quality service.
- Shop operations: Ensures compliance with procedures such as inventories, stock management, cash register, daily reports, team schedule management, etc.
Requirements
- What you need to succeed in this role
- Minimum 1 year of relevant experience in fashion retail.
- English speaker, other languages would be a plus.
- Strong team player and commercial mindset.
- Amazing communications skills.
- Helpful and kind person, great attitude, enthusiastic, and able to connect with customers.
AWWG is the global fashion group behind the brands Pepe Jeans London, Hackett, and Façonnable.
We are also the Iberia brand Agency for Tommy Hilfiger and Calvin Klein in Spain and Portugal
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Hackett London - Supervisor York employer: Hackett Ltd
Hackett London is an exceptional employer that values creativity, quality, and attention to detail, making it a perfect fit for those passionate about fashion. Located on the iconic Regent Street, we offer a vibrant work culture with numerous benefits including stylish uniforms, generous staff discounts, and a best-in-class commission system. Our commitment to employee growth is evident through significant career progression opportunities and access to exclusive training and events, ensuring that every team member can thrive both personally and professionally.
