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- Tasks: Lead a passionate team, drive sales, and enhance customer experiences in a vibrant retail environment.
- Company: Join AWWG, a global fashion group with a diverse and inclusive culture.
- Benefits: Enjoy staff discounts, commissions, career growth, and access to exclusive perks.
- Other info: Opportunities for personal growth and exciting events with brand partners.
- Why this job: Be part of a dynamic team and make a real impact on customer loyalty and brand identity.
- Qualifications: 1 year of fashion retail experience, strong communication skills, and a positive attitude.
The predicted salary is between 30000 - 40000 £ per year.
What we are looking for: We are looking for a driven and passionate Supervisor to join our team! Your main goals as an Assistant Store Manager are to enthusiastically transmit the passion for the brand to the sales team and to support the day-to-day running of the store operations, working hand in hand with the Store Manager and driving sales through product knowledge and team management. Our dream is that every client feels and shares our brand identity, in a way that they are willing to come back again to our stores, to make this happen, we need you!
What we offer: Working with us comes with a host of attractive benefits designed to enhance your professional and personal life. Here's what you can look forward to:
- Inspiring Team: Work in an inspiring and dynamic team with colleagues from all over the world in a diverse and inclusive culture.
- Uniform: Enjoy a stylish and professional uniform provided by the company.
- Discounts: We offer a staff discount across all AWWG brands in Europe.
- Commissions: A monthly commission system where the more you sell, the more you earn.
- Career Growth Opportunities: Take advantage of significant opportunities for career progression and personal growth within the company, including the possibility of moving from retail to corporate roles.
- Access to Perkbox: Gain access to Perkbox, an exclusive platform offering various perks and discounts.
- Life Assurance: And many other benefits such as team building and engagement, cost-effective commuting options, free courses on a variety of topics and fields through our platform, or exclusive invitations for our events in collaboration with our brand partners!
Key responsibilities of the role:
- Team Management: Enthusiastically transmit passion for the brand to the sales team, supporting the Store Manager, enabling the internal development of the people who work with you.
- Sales: Leads, together with the Store Manager, the achievement of commercial targets and KPIs, engaging the sales team through action plans and, at the same time, ensuring a careful brand image throughout the sales process.
- Customer Experience: Attracts and builds customer loyalty by paying attention to every detail, offering the highest quality service.
- Shop Operations: Ensures compliance with procedures such as inventories, stock management, cash register, daily reports, team schedule management, etc.
Requirements: What you need to succeed in this role:
- Minimum 1 year of relevant experience in fashion retail.
- English speaker, other languages would be a plus.
- Strong team player and commercial mindset.
- Amazing communication skills.
- Helpful and kind person, great attitude, enthusiastic, and able to connect with customers.
AWWG is the global fashion group behind the brands Pepe Jeans London, Hackett, and Façonnable. We are also the Iberia brand Agency for Tommy Hilfiger and Calvin Klein in Spain and Portugal.
Hackett London - Supervisor employer: Hackett Ltd
Contact Detail:
Hackett Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hackett London - Supervisor
✨Tip Number 1
Get to know the brand inside out! Before your interview, dive deep into Hackett's history, values, and products. This way, you can show your passion and connect with the team on a personal level.
✨Tip Number 2
Practice your communication skills! As a Supervisor, you'll need to inspire your team and engage customers. Try role-playing scenarios with friends or family to boost your confidence and refine your approach.
✨Tip Number 3
Network like a pro! Reach out to current or former employees on LinkedIn to get insider tips about the company culture and what they look for in a candidate. Plus, it shows you're genuinely interested!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll have access to all the latest opportunities and updates directly from us at StudySmarter.
We think you need these skills to ace Hackett London - Supervisor
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for the brand shine through! We want to see how you connect with our values and how you can inspire others on the sales team.
Tailor Your Experience: Make sure to highlight your relevant experience in fashion retail. We’re looking for someone who can hit the ground running, so showcase any achievements or skills that align with the role of Supervisor.
Be Personable: Your communication skills are key! Use your application to demonstrate how you connect with customers and colleagues alike. A friendly tone can go a long way in showing us you’re the right fit for our team.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Hackett Ltd
✨Know the Brand Inside Out
Before your interview, dive deep into Hackett London's brand identity. Familiarise yourself with their products, values, and recent campaigns. This will not only show your passion for the brand but also help you connect your experience to their ethos during the conversation.
✨Showcase Your Team Management Skills
As a Supervisor, you'll be leading a team, so prepare examples of how you've successfully managed or motivated a team in the past. Think about specific situations where you’ve driven sales or improved team performance, and be ready to discuss these in detail.
✨Emphasise Customer Experience
Hackett London values customer loyalty and high-quality service. Be prepared to share your strategies for enhancing customer experiences. Think of instances where you went above and beyond for a customer and how that impacted sales or customer retention.
✨Prepare Questions to Ask
Interviews are a two-way street! Prepare thoughtful questions about the team dynamics, store operations, and growth opportunities within Hackett London. This shows your genuine interest in the role and helps you assess if it’s the right fit for you.