At a Glance
- Tasks: Lead a passionate team, drive sales, and ensure an exceptional customer experience.
- Company: Join Hackett, a global fashion brand with a rich British heritage.
- Benefits: Enjoy a generous employee discount and opportunities for skill development.
- Other info: Dynamic, inclusive culture with endless growth opportunities.
- Why this job: Be part of a creative team that values detail and quality in fashion.
- Qualifications: Minimum two years in fashion retail and strong team management skills.
The predicted salary is between 22000 - 26000 £ per year.
At Hackett, we believe that every stitch is a work of art. Whatever your career path, we strive to nurture talent and care in every department, prioritising creativity, quality and our attention to detail at every stage of the production process. If you are creative at heart, possess meticulous attention to detail and appreciate ingenuity and British heritage, join our team today and embark on a new adventure.
We are looking for a driven and passionate Supervisor to join our team! Your main goals as a Supervisor are to enthusiastically transmit the passion for the brand to the sales team and to support the day-to-day running of the store operations, working hand in hand with the Assistant Store Manager and Store Manager and driving sales through product knowledge and team management. Our dream is that every client feels and shares our brand identity, in a way that they are willing to come back again to our stores, to make this happen, we need you!
Key responsibilities of the role:
- Team Management: Enthusiastically transmit passion for the brand to the sales team, supporting the Store Manager, enabling the internal development of the people who work with you.
- Sales: Leads, together with the Store Manager, the achievement of commercial targets and KPIs, engaging the sales team through action plans and, at the same time, ensuring a careful brand image throughout the sales process.
- Customer experience: Attracts and builds customer loyalty by paying attention to every detail, offering the highest quality service.
- Shop operations: Ensures compliance with procedures such as inventories, stock management, cash register, daily reports, team schedule management, etc.
Requirements
How we picture you: You are a motivated, energetic, people person, and team player. You are very detail-oriented, proactive, and creative. You are ready to learn new skills that will help you to build an exciting career with us. Fashion is your passion. You are analytical, you know how to prioritise, and you have clear organisational skills. Also, you know how to drive your team to succeed, leading by example. You have experience managing store teams, and monitoring sales and customer service.
What you need to succeed in this role:
- Fashion retail experience, minimum two years
- Fluent English, level B2 (minimum).
- Team building skills
- Results oriented
What we offer you: We offer you to become part of a global fashion company with endless possibilities to develop new skills and grow. Come and work in an inspiring and dynamic team with colleagues from all over the world in a diverse and inclusive culture. You can count on a large discount on all our brands so you can wear our clothes with pride.
EN - Hackett - Supervisor Gatwick 32 hrs per week employer: Hackett Ltd
Hackett London is an exceptional employer that values creativity, quality, and attention to detail, making it a perfect fit for those passionate about fashion. Located on the iconic Regent Street, we offer a vibrant work culture with numerous benefits including stylish uniforms, generous staff discounts, and a best-in-class commission system. Our commitment to employee growth is evident through significant career progression opportunities and access to exclusive training and events, ensuring that every team member can thrive both personally and professionally.
StudySmarter Expert Advice🤫
We think this is how you could land EN - Hackett - Supervisor Gatwick 32 hrs per week
✨Get to Know Your Local Scene
Retail is all about community, so don't underestimate the power of local connections. Pop into shops you're interested in, chat with staff, and ask if they have any openings. This personal touch could land you a part-time gig with ease!
✨Show Off Your Personality
Retail is a people business, and employers love genuine, enthusiastic candidates. When you're applying for part-time roles, showcase your customer service skills and personality during interviews. Be yourself, and don't be afraid to share your love for the products!
✨Utilise College or University Resources
If you're a student, check out your university’s career services. They often have links with local retailers looking for part-time staff. It's a great way to find positions that work around your studies while also building your CV!
✨Check Out Seasonal Opportunities
Retail often sees a surge during peak seasons like Christmas or summer sales. Keep your eyes peeled for temporary part-time roles during these times. Many companies, including Hackett Ltd, may even transition seasonal workers into permanent positions if you impress them!
We think you need these skills to ace EN - Hackett - Supervisor Gatwick 32 hrs per week
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, we know that customer service is king! Make sure your CV highlights any experience you've got with face-to-face interactions. Include specific examples where you went above and beyond for a customer—this shows potential employers like Hackett Ltd that you're all about creating great shopping experiences.
Flexibility is Key!:For a part-time role, showcasing your availability is crucial. Make it clear in your application when you can work, especially if you have weekday and weekend flexibility. Retail can demand odd hours, so we want to see that you're ready to jump in when needed!
Forget the Fancy Formatting:While you want your CV to look good, in retail, clarity is more important than flashiness. Use simple formatting and bullet points to make your experiences stand out. Retail managers at Hackett Ltd will appreciate a straightforward CV that’s easy to skim through.
Craft a Genuine Cover Letter:When applying for a part-time retail position, your cover letter is your chance to shine! Share why you’re excited about Hackett Ltd and what you can bring to their team. Maybe you love their products or admire their customer service philosophy—let that passion come through!
How to prepare for a job interview at Hackett Ltd
✨Mastering Brand Knowledge
As we're heading into a part-time retail role at Hackett Ltd, it’s super crucial to know their brand inside out. Familiarise yourself with their products, customer service approach, and any current promotions. This way, you can engage genuinely in conversations and show that you’re already invested in their vibe.
✨Excellent Customer Scenarios
Prepare for customer service scenarios! Retail interviews often include role-play or situational questions. Think about how you'd handle different customer situations, from dealing with complaints to upselling products. We want to hear how you can keep your cool and keep the customer happy!
✨Tailoring Your Availability
Being part-time means flexibility is key! Be ready to discuss your availability honestly. Employers in retail love candidates who can adapt their schedules to peak hours. Show that you're keen to work evenings or weekends if it helps them out.
✨Show Off Your Team Spirit
Teamwork is essential in retail. Bring up experiences where you worked effectively in a team, whether it’s in previous jobs, school projects, or volunteering. We want to know how you can contribute to a positive team environment at Hackett Ltd!
