At a Glance
- Tasks: Deliver exceptional customer experiences and represent our brand with passion.
- Company: Join Hackett, where creativity and British heritage meet in a collaborative environment.
- Benefits: Unlimited commissions, career growth opportunities, and stylish seasonal uniforms.
- Why this job: Be part of a dynamic team and make a real impact on customer satisfaction.
- Qualifications: Experience in premium customer service and strong communication skills.
- Other info: Work in a diverse, international team that values collaboration and creativity.
The predicted salary is between 28800 - 43200 Β£ per year.
At Hackett, we believe that every stitch is a work of art. Whatever your career path, we strive to nurture talent and care in every department, prioritising creativity, quality and our attention to detail at every stage of the production process. If you are creative at heart, possess meticulous attention to detail and appreciate ingenuity and British heritage, join our team today and embark on a new adventure.
The project: We are looking for a Sales Consultant who can deliver an exceptional brand experience to every customer. Someone who passionately represents our brand, offers warm and personalized service, and helps each client find exactly what they need. You'll play a key role in achieving store targets while ensuring the shop remains well-organized, welcoming, and fully stocked.
Key responsibilities of the role:
- Customer experience: Attract and retain customers, paying attention to every detail and offering the highest quality service, reflecting the brand values.
- Sales: Achieve the commercial objectives of the shop and KPIs by transmitting the differential value of the brand to customers.
- Shop operations: Work as a team, carry out inventories, stock management, cash register, daily reports, among others, so that the point of sale runs smoothly.
- Shop image: Keep the shop properly ordered and up to date with the necessary products to offer to the customer.
- Cultural fit: Care for and be part of a positive team environment, encouraging collaboration and teamwork.
What we offer:
- Career growth opportunities. We believe in internal mobility. You'll have real chances to grow within the company, including the possibility to move from retail to corporate roles.
- Unlimited commissions. The more you sell, the more you earn β no limits.
- Benefits and staff discounts. Full seasonal uniform allowance. Feel good and look great β we provide a professional and stylish uniform every season.
- A diverse, international, and inspiring team. Work alongside colleagues from all over the world in a dynamic and inclusive environment.
Requirements:
- Relevant experience in premium customer service environments.
- English speaker, other languages would be a plus.
- Strong team player and commercial mindset.
- Amazing communication skills.
- Helpful and kind person, great attitude, enthusiastic, and able to connect with customers.
Sales Consultant in Crawley Down employer: Hackett Ltd
Contact Detail:
Hackett Ltd Recruiting Team
StudySmarter Expert Advice π€«
We think this is how you could land Sales Consultant in Crawley Down
β¨Tip Number 1
Get to know the brand inside out! Before your interview, dive deep into Hackett's history, values, and products. This way, you can show off your passion for the brand and how you can contribute to its success.
β¨Tip Number 2
Practice your customer service skills! Think of scenarios where you can demonstrate your ability to connect with customers and provide exceptional service. Role-playing with a friend can help you feel more confident when it comes to the real deal.
β¨Tip Number 3
Network like a pro! Reach out to current or former employees on LinkedIn to get insider tips about the company culture and what they look for in a Sales Consultant. Plus, it shows your genuine interest in being part of the team!
β¨Tip Number 4
Apply through our website! Itβs the best way to ensure your application gets noticed. Plus, youβll have access to all the latest job openings and updates directly from us at StudySmarter.
We think you need these skills to ace Sales Consultant in Crawley Down
Some tips for your application π«‘
Show Your Passion: When you're writing your application, let your love for the brand shine through! Talk about why you admire Hackett and how that passion can translate into delivering exceptional customer experiences.
Be Detail-Oriented: Since attention to detail is key in this role, make sure your application reflects that. Double-check for any typos or errors, and ensure your layout is clean and professional. We want to see that you care about the little things!
Highlight Relevant Experience: Make sure to showcase any previous experience in premium customer service environments. Share specific examples of how you've gone above and beyond for customers, as this will resonate with us and show youβre a great fit for the role.
Apply Through Our Website: We encourage you to apply directly through our website. Itβs the best way for us to receive your application and ensures youβre considered for the role. Plus, it shows youβre proactive and keen to join our team!
How to prepare for a job interview at Hackett Ltd
β¨Know the Brand Inside Out
Before your interview, dive deep into Hackett's history, values, and product range. Understanding their commitment to quality and British heritage will help you connect with the brand during your conversation.
β¨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you delivered exceptional customer service. Highlight how you paid attention to detail and created a warm, welcoming environment for clients, as this aligns perfectly with what theyβre looking for.
β¨Demonstrate Team Spirit
Since teamwork is crucial for this role, think of instances where you collaborated effectively with colleagues. Be ready to discuss how you contribute to a positive team environment and support your peers in achieving common goals.
β¨Dress to Impress
As a Sales Consultant, you'll represent the brand, so make sure to dress smartly for your interview. Choose an outfit that reflects Hackett's style and professionalism, showing that you understand their aesthetic and can embody their brand image.