At a Glance
- Tasks: Create memorable brand experiences and help customers find their perfect style.
- Company: Join Hackett, a brand that values creativity and British heritage.
- Benefits: Enjoy discounts, commissions, career growth, and access to exclusive perks.
- Other info: Work in a diverse environment with opportunities for personal and professional development.
- Why this job: Be part of a dynamic team and make a real impact in fashion retail.
- Qualifications: Two years of fashion retail experience and excellent communication skills.
The predicted salary is between 22000 - 25000 £ per year.
At Hackett, we believe that every stitch is a work of art. Whatever your career path, we strive to nurture talent and care in every department, prioritising creativity, quality and our attention to detail at every stage of the production process. If you are creative at heart, possess meticulous attention to detail and appreciate ingenuity and British heritage, join our team today and embark on a new adventure.
We are looking for a Sales Consultant to create a memorable brand experience for our customers, transmitting enthusiastically the passion for the brand, and helping them to find what they are looking for with a kind and helpful attitude. As well as to achieve the store's objectives and to keep the shop properly ordered and up to date with the necessary products.
Working with us comes with a host of attractive benefits designed to enhance your professional and personal life. Here's what you can look forward to:
- To work in an inspiring and dynamic team with colleagues from all over the world in a diverse and inclusive culture.
- Uniform: Enjoy a stylish and professional uniform provided by the company.
- Discounts: We offer a staff discount across all AWWG brands in Europe.
- Commissions: a monthly commission system where the more you sell, the more you earn.
- Career Growth Opportunities: Take advantage of significant opportunities for career progression and personal growth within the company, including the possibility of moving from retail to corporate roles.
- Access to Perkbox: Gain access to Perkbox, an exclusive platform offering various perks and discounts.
- Life assurance.
- And many other benefits such as team building and engagement, cost effective commuting options, free courses on a variety of topics and fields through our platform, or exclusive invitations for our events in collaboration with our brand partners!
Key responsibilities of the role:
- Customer experience: Attract and retain customers, paying attention to every detail and offering the highest quality service, reflecting the brand values.
- Sales: achieve the commercial objectives of the shop and KPIs by transmitting the differential value of the brand to customers.
- Shop operations: work as a team, carry out inventories, stock management, cash register, daily reports, among others, so that the point of sale runs smoothly.
- Shop image: keep the shop properly ordered and up to date with the necessary products to offer to the customer.
- Cultural fit: Care for and be part of a positive team environment, encouraging collaboration and teamwork.
How we picture you:
- You are a helpful and kind person, you have a great attitude, you are enthusiastic, and you know how to connect with customers.
- You are curious about learning new skills and gaining product knowledge and of course, fashion is your passion and you transmit it!
What you need to succeed in this role:
- Minimum two years of relevant experience in fashion retail.
- English speaker, other languages would be a plus.
- Strong team player and commercial mindset.
- Amazing communications skills.
- Helpful and kind person, great attitude, enthusiastic, and able to connect with customers.
Hackett London - Sales Consultant (Full-Time/Part-Time) - Bicester Village employer: Hackett Ltd
At Hackett, we pride ourselves on being an exceptional employer, offering a vibrant and inclusive work culture that celebrates creativity and British heritage. Our team members enjoy attractive benefits such as a stylish uniform, generous staff discounts, and a monthly commission system, alongside significant opportunities for career growth and personal development. Join us at Bicester Village, where you can thrive in a dynamic environment with colleagues from around the world, all while delivering a memorable brand experience to our valued customers.
StudySmarter Expert Advice🤫
We think this is how you could land Hackett London - Sales Consultant (Full-Time/Part-Time) - Bicester Village
✨Get Your Retail Game On
Start by getting to know the local retail scene. Make a list of stores that align with your vibe and visit them. You'll be surprised at how many job openings come from chatting with staff or managers in-store. Plus, showing that you have a genuine interest in their brand can make you stand out when applying for that full-time role!
✨Join Retail Networks and Forums
Tap into retail-specific communities and forums, whether online or in-person. Platforms like Retail Week or local retail meetups can provide invaluable insights and connections. You never know who might drop a tip about an upcoming job at companies like Hackett Ltd, so don’t miss out on building those relationships!
✨Be Ready for Busy Season Opportunities
Keep your eyes peeled for seasonal hiring windows, especially in the run-up to major shopping periods. Retailers often look for full-time staff to carry through busy times and may even keep you on after the season. Stay proactive by regularly checking in with your favourite retailers about their hiring plans.
✨Show Off Your Customer Service Skills
Retail’s all about customer interactions, so make sure you showcase any relevant experience in your conversations and interviews. Share specific examples of your customer service skills and how they’ve led to positive outcomes. This is your moment to shine when applying to roles at places like Hackett Ltd!
We think you need these skills to ace Hackett London - Sales Consultant (Full-Time/Part-Time) - Bicester Village
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, customer service is key! Make sure your CV highlights any experience where you've dealt with customers, whether it’s resolving issues or enhancing the shopping experience. Use concrete examples to demonstrate your problem-solving skills and ability to handle difficult situations with ease.
Tailor Your CV for Retail:When applying for a full-time role like this one at Hackett Ltd, customise your CV to reflect retail-specific buzzwords. Include any relevant skills such as inventory management or visual merchandising, and if you have experience with POS systems, shout about it! This will show you’re serious about joining the retail team.
Craft a Genuine Cover Letter:Don’t just repeat your CV in your cover letter! Use it as a chance to explain why you're excited about the opportunity at Hackett Ltd and how your values align with their brand. Mention specific aspects of the company that resonate with you and let your enthusiasm shine through!
Highlight Your Adaptability:In retail, things can get busy and unpredictable, so demonstrate how adaptable and flexible you are. Share examples of times you've had to adjust your approach on the fly or take on new responsibilities. This will show Hackett Ltd that you’re ready to jump in and contribute right away!
How to prepare for a job interview at Hackett Ltd
✨Show Off Your Customer Service Skills
Retail is all about providing an exceptional customer experience, so be ready to discuss your past customer service stories. We should have examples on hand of how we've handled difficult situations or gone above and beyond to meet a customer's needs. These anecdotes will bring your application to life!
✨Familiarity with Point of Sale Systems
Many retail roles require us to work with Point of Sale (POS) systems, so it's a good idea to brush up on any relevant software you’ve used before. If you’re familiar with systems like Shopify or Square, don’t forget to mention this during the interview. Highlighting technical proficiency can set us apart from other candidates!
✨Understand Product Knowledge
Be prepared to discuss the products that the store sells and how we can contribute to their sales. Showing enthusiasm for the products and a willingness to learn can impress interviewers. We should research popular items or trends in the industry before the interview, so we can speak confidently about them.
✨Be Ready for Role-Playing Scenarios
Many retail interviews include role-playing scenarios where we might have to deal with a difficult customer or upsell a product. Practising these scenarios with a friend or family member can help us feel more comfortable. The key here is to showcase our problem-solving skills and ability to remain calm under pressure!
