Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Create memorable brand experiences and assist in daily store operations.
- Company: Join Hackett, a brand that values creativity, quality, and British heritage.
- Benefits: Enjoy discounts, commissions, career growth, and access to exclusive perks.
- Why this job: Be part of a dynamic team and contribute to a positive, collaborative culture.
- Qualifications: Two years in fashion retail, strong communication skills, and a passion for customer service.
- Other info: Opportunities for personal growth and involvement in exciting brand projects.
The predicted salary is between 30000 - 42000 £ per year.
At Hackett, we believe that every stitch is a work of art. Whatever your career path, we strive to nurture talent and care in every department, prioritising creativity, quality and our attention to detail at every stage of the production process. If you are creative at heart, possess meticulous attention to detail and appreciate ingenuity and British heritage, join our team today and embark on a new adventure.
We are looking for a Bespoke Consultant & Coordinator at our Hackett Savile Row Store to create a memorable brand experience for our customers. The Bespoke Coordinator will assist the Store Manager and will be responsible for carrying out an accurate record of all orders and production.
What we offer: Working with us comes with a host of attractive benefits designed to enhance your professional and personal life. Here’s what you can look forward to:
- To work in an inspiring and dynamic team with colleagues from all over the world in a diverse and inclusive culture.
- Uniform: Enjoy a stylish and professional uniform provided by the company.
- Discounts: We offer a staff discount across all AWWG brands in Europe.
- Commissions: A monthly commission system where the more you sell, the more you earn.
- Career Growth Opportunities: Take advantage of significant opportunities for career progression and personal growth within the company, including the possibility of moving from retail to corporate roles.
- Access to Perkbox: Gain access to Perkbox, an exclusive platform offering various perks and discounts.
- Life assurance.
- Many other benefits such as team building and engagement, cost-effective commuting options, free courses on a variety of topics and fields through our platform, or exclusive invitations for our events in collaboration with our brand partners!
Key responsibilities of the role:
- Customer experience: Work closely with the Head Cutter to offer the highest quality service, reflecting the brand values. Attract and retain customers, paying attention to every detail.
- Sales: Achieve the commercial objectives of the shop and KPIs by transmitting the differential value of the brand to customers.
- Shop operations: Support the Store Manager in the daily operations of the Store. Oversee all the production timelines.
- Bespoke: Work closely with the Head of Tailoring in different strategic projects for the brand. Report to the Head of Tailoring any matter regarding the bespoke department.
- Cultural fit: Care for and be part of a positive team environment, encouraging collaboration and teamwork.
Requirements: What you need to succeed in this role:
- Minimum two years of relevant experience in fashion retail.
- English speaker; other languages would be a plus.
- Experience in retail logistics and operations.
- Experience in managing bespoke customer databases.
- Experience in client management and clienteling.
- Strong team player with a commercial mindset.
- Amazing communication skills.
- Helpful and kind person, great attitude, enthusiastic, and able to connect with customers.
Bespoke Consultant & Coordinator- Hackett employer: Hackett Ltd
Contact Detail:
Hackett Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Bespoke Consultant & Coordinator- Hackett
✨Tip Number 1
Familiarise yourself with Hackett's brand values and heritage. Understanding their commitment to quality and British craftsmanship will help you connect with the team and demonstrate your passion for the brand during any discussions.
✨Tip Number 2
Network within the fashion retail industry, especially with professionals who have experience in bespoke services. Attend relevant events or workshops to meet potential colleagues and gain insights that could be beneficial in your role.
✨Tip Number 3
Prepare to showcase your customer service skills through role-playing scenarios. Think about how you would handle various customer interactions, particularly in a bespoke context, as this will highlight your ability to create memorable experiences.
✨Tip Number 4
Research current trends in bespoke fashion and retail logistics. Being knowledgeable about the latest developments will not only impress the hiring team but also show that you are proactive and genuinely interested in the role.
We think you need these skills to ace Bespoke Consultant & Coordinator- Hackett
Some tips for your application 🫡
Understand the Brand: Familiarise yourself with Hackett's values and heritage. Highlight your appreciation for British craftsmanship and attention to detail in your application to show that you align with their brand ethos.
Tailor Your CV: Ensure your CV reflects relevant experience in fashion retail, particularly in bespoke services. Emphasise any roles where you've demonstrated meticulous attention to detail and strong customer service skills.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for fashion and your understanding of the bespoke process. Mention specific experiences that demonstrate your ability to create memorable customer experiences.
Highlight Teamwork and Communication Skills: In your application, provide examples of how you've successfully worked in a team environment and communicated effectively with clients. This is crucial for the role, so make sure to illustrate your collaborative spirit.
How to prepare for a job interview at Hackett Ltd
✨Showcase Your Creativity
As a Bespoke Consultant & Coordinator, creativity is key. Prepare examples of how you've used your creative skills in previous roles, especially in fashion retail. This will demonstrate your alignment with Hackett's values.
✨Highlight Attention to Detail
Given the emphasis on meticulous attention to detail, be ready to discuss specific instances where your attention to detail made a difference in customer experience or operational efficiency. This will resonate well with the interviewers.
✨Demonstrate Customer-Centric Mindset
Prepare to talk about your approach to customer service and how you attract and retain customers. Share stories that illustrate your ability to connect with clients and enhance their shopping experience.
✨Emphasise Team Collaboration
Hackett values a positive team environment, so be sure to express your teamwork experiences. Discuss how you've collaborated with colleagues in the past to achieve common goals, showcasing your ability to fit into their culture.
