At a Glance
- Tasks: Support daily store operations and drive sales with your passion for the brand.
- Company: Join AWWG, a global fashion group known for iconic brands like Hackett and Pepe Jeans.
- Benefits: Enjoy staff discounts, commissions, career growth opportunities, and access to exclusive perks.
- Why this job: Be part of a dynamic team that values creativity, quality, and British heritage.
- Qualifications: Two years of fashion retail experience, strong communication skills, and a positive attitude required.
- Other info: Opportunities for personal growth and exciting events await you!
The predicted salary is between 28800 - 43200 £ per year.
At Hackett, we believe that every stitch is a work of art. Whatever your career path, we strive to nurture talent and care in every department, prioritising creativity, quality and our attention to detail at every stage of the production process.
If you are creative at heart, possess meticulous attention to detail and appreciate ingenuity and British heritage, join our team today and embark on a new adventure.
What we are looking for:
We are looking for a driven and passionate Assistant Store Manager to join our team!
Your main goals as an Assistant Store Manager are to enthusiastically transmit the passion for the brand to the sales team and to support the day-to-day running the store operations, working hand in hand with the Store Manager and driving sales through product knowledge and team management.
Our dream is that every client feels and shares our brand identity, in a way that they
are willing to come back again to our stores, to make this happen, we need you!
What we offer:
Working with us comes with a host of attractive benefits designed to enhance your professional and personal life. Here\’s what you can look forward to:
- To work in an inspiring and dynamic team with colleagues from all over the world in a diverse and inclusive culture.
- Uniform: Enjoy a stylish and professional uniform provided by the company.
- Discounts: We offer a staff discount across all AWWG brands in Europe.
- Commissions: a monthly commission system where the more you sell, the more you earn.
- Career Growth Opportunities: Take advantage of significant opportunities for career progression and personal growth within the company, including the possibility of moving from retail to corporate roles.
- Access to Perkbox: Gain access to Perkbox, an exclusive platform offering various perks and discounts.
- Life assurance.
And many other benefits such as team building and engagement, cost effective commuting options , free courses on a variety of topics and fields through our platform, or exclusive invitations for our events in collaboration with our brand partners!
Key responsibilities of the role:
- Team Management: Enthusiastically transmit passion for the brand to the sales
team, supporting the Store Manager, enabling the internal development of the
people who work with you. - Sales: Leads, together with the Store Manager, the achievement of commercial targets and KPIS, engaging the sales team through action plans and, at the same time, ensuring a careful brand image throughout the sales process.
- Customer experience: Attracts and builds customer loyalty by paying attention to every detail, offering the highest quality service.
- Shop operations: Ensures compliance with procedures such as inventories, stock management, cash register, daily reports, team schedule management, etc.
Requirements
What you need to succeed in this role
- Minimum two years of relevant experience in fashion retail.
- English speaker, other languages would be a plus.
- Strong team player and commercial mindset.
- Amazing communications skills.
- Helpful and kind person, great attitude, enthusiastic, and able to connect with customers.
AWWG is the global fashion group behind the brands Pepe Jeans London, Hackett, and Façonnable. We are also the Iberia brand Agency for Tommy Hilfiger and Calvin Klein in Spain and Portugal
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Assistant Store Manager - Hackett One New Change London employer: Hackett Ltd
Contact Detail:
Hackett Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Store Manager - Hackett One New Change London
✨Tip Number 1
Familiarise yourself with Hackett's brand identity and values. Understanding their focus on British heritage and attention to detail will help you convey your passion for the brand during interviews.
✨Tip Number 2
Showcase your leadership skills by preparing examples of how you've successfully managed a team in the past. Highlighting your ability to inspire and develop others will resonate well with the hiring managers.
✨Tip Number 3
Research current fashion trends and how they relate to Hackett's offerings. Being able to discuss these insights during your interview will demonstrate your commercial mindset and enthusiasm for the role.
✨Tip Number 4
Prepare to discuss your customer service philosophy. Since building customer loyalty is key for this role, sharing specific strategies you've used to enhance customer experiences will set you apart from other candidates.
We think you need these skills to ace Assistant Store Manager - Hackett One New Change London
Some tips for your application 🫡
Understand the Brand: Familiarise yourself with Hackett's brand identity and values. Highlight your appreciation for British heritage and creativity in your application to show that you align with their ethos.
Tailor Your CV: Ensure your CV reflects relevant experience in fashion retail, particularly in team management and sales. Use specific examples to demonstrate your commercial mindset and communication skills.
Craft a Compelling Cover Letter: Write a cover letter that conveys your passion for the brand and your enthusiasm for the role. Mention how your previous experiences have prepared you to support the Store Manager and drive sales effectively.
Showcase Your Customer Service Skills: In your application, emphasise your ability to connect with customers and provide exceptional service. Include examples of how you've built customer loyalty in past roles.
How to prepare for a job interview at Hackett Ltd
✨Show Your Passion for the Brand
Make sure to express your enthusiasm for Hackett and its values during the interview. Share specific examples of how you connect with the brand's heritage and creativity, as this will demonstrate your alignment with their mission.
✨Highlight Your Team Management Skills
Discuss your experience in leading teams and how you've successfully motivated others in previous roles. Be prepared to share examples of how you've developed team members and driven sales through effective management.
✨Demonstrate Attention to Detail
Since attention to detail is crucial for this role, provide examples from your past experiences where your meticulous nature led to improved customer satisfaction or operational efficiency. This will show that you understand the importance of quality service.
✨Prepare for Customer Experience Scenarios
Think about how you would handle various customer service situations. Be ready to discuss how you would attract and retain customers, ensuring they have a memorable shopping experience that aligns with Hackett's brand identity.