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For Companies At a Glance
- Tasks: Assist in managing store operations and deliver exceptional customer service.
- Company: Join Hackett London, a brand that embodies British spirit and style.
- Benefits: Enjoy flexible hours, team development opportunities, and a vibrant work culture.
- Why this job: Be part of a dynamic team that values detail and customer satisfaction.
- Qualifications: 2 years of retail experience required; additional languages are a plus.
- Other info: This is a general application for Supervisors across London stores.
The predicted salary is between 21600 - 36000 £ per year.
If you are interested in becoming a member of Hackett London, we would be happy to receive your application! This is a general application for Supervisors in London; it is not assigned to a specific store.
You involve yourself in everything you do, taking care of every tiny detail. If this sounds like you, we are waiting to hear from you. We excel at creating teams and helping them develop in a distinguished way.
We wake up the British spirit with everything we do, and we count on you to continue growing and improving.
We create an experience—smile! You have found Hackett.
Your mission:
Contribute to the achievement of the store\’s objectives through effective sales skills and customer service while promoting the brand image.
What will your objectives be?
- Resolve customer inquiries and exceed expectations in the store.
- Serve multiple clients using standard procedures.
- Manage transactions at the cash register with precision and efficiency.
- Know, understand, and demonstrate an updated and complete knowledge of the product.
- Reach personal/store sales goals taking into account the KPIs of the store.
Image of the store:
- Maintain the store according to the image of the company.
- Keep the stock room and accessories room organized.
- Keep stock loss to a minimum.
- Replenish in a timely manner.
Professional behavior:
- Comply with the company\’s dress code.
- Participate and contribute in informative and staff meetings.
- Develop and maintain good working relationships with all colleagues, including line management.
- Advise and help train other staff members.
- Observe and work within the health and safety guidelines.
- Be a good ambassador for the brand.
Store management:
- Open and close the store when necessary.
- Administrative management.
Requirements
Required studies:
- Experience in the sector for a minimum of 2 years.
- Training cycle.
- Additional languages would be desirable although not essential.
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Assistant Store Manager (Full Time/Part Time) - Hackett London Chesire Oaks employer: Hackett Ltd
Contact Detail:
Hackett Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Store Manager (Full Time/Part Time) - Hackett London Chesire Oaks
✨Tip Number 1
Familiarise yourself with Hackett London's brand values and product range. Understanding the British spirit they embody will help you connect with the team and customers, showcasing your passion for the brand during any interactions.
✨Tip Number 2
Demonstrate your customer service skills in real-life scenarios. Consider volunteering or taking part-time roles in retail to gain experience that aligns with the expectations of an Assistant Store Manager, particularly in managing transactions and resolving customer inquiries.
✨Tip Number 3
Network with current or former employees of Hackett London. Engaging with them can provide insights into the company culture and expectations, which can be invaluable when preparing for interviews or discussions.
✨Tip Number 4
Prepare to discuss your previous experience in detail, especially how it relates to achieving sales goals and maintaining store image. Be ready to share specific examples of how you've contributed to a team's success in past roles.
We think you need these skills to ace Assistant Store Manager (Full Time/Part Time) - Hackett London Chesire Oaks
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and requirements of the Assistant Store Manager position. Tailor your application to highlight how your experience aligns with their expectations.
Craft a Compelling CV: Ensure your CV is up-to-date and clearly outlines your relevant experience in retail management. Highlight specific achievements, such as sales targets met or customer service excellence, to demonstrate your capability.
Write a Personalised Cover Letter: In your cover letter, express your enthusiasm for the brand and the role. Mention why you want to work for Hackett London and how you can contribute to their objectives, particularly in enhancing customer experience and achieving sales goals.
Proofread Your Application: Before submitting, thoroughly proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for the role.
How to prepare for a job interview at Hackett Ltd
✨Show Your Passion for Customer Service
Hackett London values exceptional customer service, so be prepared to share examples of how you've gone above and beyond for customers in your previous roles. Highlight your ability to resolve inquiries and exceed expectations.
✨Demonstrate Team Spirit
As an Assistant Store Manager, you'll need to work well with others. Discuss your experience in team settings and how you've contributed to a positive work environment. Mention any instances where you've helped train or support colleagues.
✨Know the Brand Inside Out
Familiarise yourself with Hackett London's products and brand ethos before the interview. Be ready to discuss how you can promote the brand image and contribute to achieving store objectives through your knowledge and enthusiasm.
✨Prepare for Situational Questions
Expect questions that assess your problem-solving skills and ability to handle various situations in a retail environment. Think of specific scenarios where you've successfully managed transactions, maintained store image, or dealt with stock management.
